I received a call from a customer who was experiencing issues with their air conditioning system. The customer was experiencing no cool air and wanted to discuss the possibility of replacing the system. I scheduled a service call for the next day and arrived at the customer's home on time. When I arrived, I met with the customer and went over the issues they were experiencing. I then performed a thorough inspection of the system and identified the problem. The customer decided to replace the system and I provided them with a quote for the work. I scheduled the installation for the following week and the customer was excited to have a new and more efficient system. I also provided them with tips on how to maintain the system and ensure it runs smoothly. Overall, the job went well and the customer was happy with the results. I was able to resolve the issue and provide the customer with a solution that met their needs and budget.