Scott was very professional and took the time to figure out the issues with our AC unit even though it was frozen. He could have just left and come back when it was melted but he took the time to do what he could with what he was able to see and he was right!! He explained everything and showed us pictures too. I also appreciate that Alaskan Air was able to make it to our house in 2 hours instead of making us wait till the next day like the other AC company I called first. We have found our new go-to AC company!
