Customer calls in with a concern that the system was not heating properly. I arrived at the home and spoke with customer about the concerns. I began diagnostics on the system and found that the condenser was operating in 1 and second stage I continued to the air handler and discovered it would not come out of 1 stage I continued to check the operation of the heat strips and found them to be inoperable as well. I will need to call tomorrow and check on the availability of the indoor board and heat strips. Thank you for your business today. Greenville,Florida. Ordered Parts today 12/27/22 they are in stock and will be delivered to shop.