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Response from Benson's Heating and Air Conditioning:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Hunter provided two PM’s today, was very helpful and professional.
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Hunter was a pleasure to meet, very helpful and professional!
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Lee and the installation team were knowledgeable, professional, friendly and very helpful.
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Very professional
Response from Benson's Heating and Air Conditioning:
Thanks for sharing your rating with us and the community.
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Upon arrival, I found the customers existing 2 ton Mitsubishi mini split doing everything it could possibly do to cool. Everything seemed and checked out OK and I was getting 38 to 40° supply air. That’s the only source of heating and cooling in the house is roughly 1800 ft.² I recommended adding a mini split or possibly two heads. The customer was interested in options so I emailed information to our mini split salesman. He will be in contact to schedule an appointment to give you options on adding additional mini split
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Observed the air handler located in the closet, downstairs. * Confirmed the filter size as 20x20x5, a pleated 2-6" filter. * Noted the indoor coil was in fair and clean condition. **Outdoor Unit (Heat Pump):** * Observed the heat pump located on the side of the house. * Noted the outdoor coil was in fair and clean condition. **Electrical Components:** * Verified proper operation and amperage within manufacturer's specifications for: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring **System Components:** * Confirmed the following components were in good condition and working properly: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured **System Readings:** * Measured a return air temperature of
Today I performed a summertime maintenance on your ac system. I found everything to be working in proper specifications and have no recommendations. In Tallahassee FL
Today I performed a one time tuneup on both of your HVAC heat pump split systems. I checked all electrical connections on both indoor and outdoor equipment, checked the filters, flushed your drain lines, and checked your capacitor ratings. Both systems are operating properly at this time. Customer is interested in our maintenance plan options. I will email them to you attached to this invoice. .
Performed a summertime tune up on the hvac equipment. Testing system operations, component amperage’s, capacitor ratings, cleared the drain lines, dusted the return grills, tested the thermostats, replaced the 20x20 pleated filter, replaced the 16x20 pleated filter, washed the mini split filters, and checked the 12x12 filters. Will need to bring another box of 16x20 filters at next maintenance. The systems are working properly at this time.
06/15/2025- I arrived on site to find the downstairs unit drain line clogged and the secondary pan full of water. I cleared and cleaned both the primary drain lines thoroughly when and secondary drain pan before testing the unit and drainage system. I have verified that both the unit and drainage system are working properly at the time of service. I also noticed that both units air filters were dirty, the customer had extra air filters so I replaced them both during this service visit. I have verified that both units are cooling properly at this time.
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the closet and identified as an air handler. * Verified the unit services both the East and West sides of the building. * Checked the pleated 20x25x4 filter; it was in fair condition. * Confirmed the indoor coil was clean and in fair condition. **Outdoor Unit (Heat Pump):** * Located on the side of the house and identified as a heat pump. * Verified the outdoor coil was clean and in fair condition. * Tested and confirmed the proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. * Inspected and confirmed the blower wheel, primary drain pan, and electrical wires were secured and in good condition. **System Performance:** * Measured a return air temperature of 77.0°F and a supply air temperature of 57.0°F. * Cleared the condensate drain li
Today I performed a routine maintenance on your heat pump split system. I checked all electrical connections on both indoor and outdoor equipment, checked the air filter, flushed the drain line, checked the capacitor ratings they tested the system operations before leaving. Your system is operating properly at this time .
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: Indoor Unit (Air Handler): Located in closet; serviced for whole home. Replaced the 20x25x5 pleated filter. Cleaned the indoor coil, noted as in fair condition. Inspected blower wheel, primary drain pan, and electrical wires; all in good condition. Outdoor Unit (Heat Pump): Located on the second-floor north deck. Observed outdoor coil in poor condition, corroded due to salt air. Tested blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all operating within manufacturer specifications. System Performance: Return air temperature measured at 76.0°F. Supply air temperature measured at 54.0°F. Cleared the condensate drain line and cleaned out the primary pan. Tested the safety switch. Additional Actions: Dusted the thermostat. Restored power to the units. Tested thermostat operation.
Found evaporator coil leaking sent estimate for repairs 6/10/25 Today we replaced the evaporator coil and txv, pressure tested the system to 350psi for 20 minutes, pulled a deep vacuum under 500 microns and added refrigerant charge back to the unit to get it cooling properly. Tallahassee fl
Today I performed a Summertime Tuneup on your Goodman Heat pump and Daikin mini split. Great news is everything is working properly checked amperage is on outdoor condenser and indoor air handler. Everything was Amping out properly no loose or burnt wiring‘s. One thing I did notice was outdoor condenser contactor was a little pitted, will send over estimate for one pole contactor on outdoor unit did not perform deep clean Minisplit on blower wheel and coil, due to blower wheel and coil being very clean took apart fins and Minisplit head, wiped down everything on mini split indoor head to keep clean and also clear drain lines today. Thank you and have a great day. In St Teressa, FL
06/03/2025- I arrived on site to find the core sense tripped, after resetting the core sense the unit came on without issue. However since this is a reoccurring issue I checked all possible causes for this intermittent tripping. I found the return duct heavily bent right at the return grill due to the location of the air handler and the tight attic. I positioned the duct the best I could to allow optimal airflow as well as changed the dirty air filter with one on location. I found the condenser coil to be fairly dirty as well, I have cleaned the condenser coil as well. Lastly I found the unit overcharged with refrigerant which lead to a 12-16 degree subcool. After pulling out 1 lb of 410a from the unit the subcool stabilized at 7-8 degrees, I then verified the temperature split of the unit which held at 19-20 degrees. I believe that the airflow issue’s compounded the fact that the unit was overcharged with refrigerant, leading to the intermittent tripping on the core sense. However I h
Upon arrival, I found a customer’s straight, cool condenser with gas furnace that supplies the guest house above the garage, not cooling properly due to a low refrigerant charge, and the thermostat needing to be reprogrammed. I sent an estimate for a couple pounds of Freon and to reprogram the thermostat. After adding refrigerant, I reprogrammed the thermostat and tested the system operations. Your system is operating/cooling properly at this time however, I did find a severely rusted bi-Flo filter drier in the condenser. I Will get an estimate created to replace it. I would recommend replacing it ASAP
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-F3DE-B1D039CFC9524B5DA1743DF1F48808A0 Today I arrived on site and performed a summer tune-up on the whole home system. Here's a summary of the work completed: **Filtration:** * Replaced the 20x20 filter using the customer's spare filters. **Coils:** * Observed the indoor coil in the attic to be in fair condition. * Observed the outdoor coil on the side of the building to be in fair condition. **Electrical Components (Tested & Working):** * Verified proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **Components (Inspected & Condition Noted):** * Inspected the blower wheel, primary drain pan, and secondary drain pan and found them to be in poor condition and not working properly. * Secured electrical wires. **Condensate Drain System:** * Clea
Performed a summer time tune up on the hvac equipment. Testing system operations, component amperage’s, capacitor ratings, cleared the drain line, changed the filter, tested the thermostat, and dusted the return grills. The system is working properly at this time. Billable