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Great technology and service by Lee to clean my mini split’s air handlers
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Overall Experience
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Overall Experience
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Response from Benson's Heating and Air Conditioning:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Hunter provided two PM’s today, was very helpful and professional.
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Hunter was a pleasure to meet, very helpful and professional!
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12/23/2025- I arrived on site and preformed the winter time maintenance for both units on location and found both to be working properly at this time. I replaced the dirty 12x12x1 air filters and checked all Honeywell filters. Both of the Honeywell filters were still in clean condition and don’t need to be replaced at this time. All electrical components are working properly and within specifications. And both units are clean and draining properly at this time. I have verified that both units are functioning and heating properly at the time of service.
Today I performed a wintertime tuneup on your air conditioning systems in Panacea FL. Everything is working properly at this time.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Verified the overall equipment condition as good. Confirmed the indoor coil is clean and in good condition. Replaced the pleated 20x25x4 filter. The customer requested additional filters for a charge, as they do not have spares. Outdoor Unit (Heat Pump on Side of House): Verified the outdoor coil is clean and in good condition. Tested and inspected the following electrical components, all working within manufacturer's specifications: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring Inspected the following components, all in good working condition: Blower Wheel Primary Drain Pan Secondary Drain Pan Electrical Wires Secured System Performance: Measured a return air temperature of 66.0°F and a supply air temperature of 102.7°F. Cleared the condensate drain line. Cleaned out the primar
Performed a winter time tune up on the hvac equipment. Testing system operations, component amperage’s, capacitor ratings, cleared the drain lines, changed all 4 pleated filters, washed the mini split filters, dusted the return grills, and tested the thermostats. I brought a case of 16x20x1 filters since I used the last one during last maintenance, I put them in the storage room. The systems are working properly at this time. Billable
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Mini Split):** * Verified the Mini Split Indoor Unit is located in the Master Bedroom and Office. * Washed the washable filter. * Confirmed the indoor coil is clean and in fair condition. **Outdoor Unit (Mini Split Condenser):** * Verified the Mini Split Condenser is located on the side of the house. * Cleaned the outdoor coil, confirming it's now in good and clean condition. **Electrical Components:** * Tested the blower motor and electrical wiring, confirming proper operation within manufacturer specifications. * Verified electrical wires are secured. **Condensate Drain System:** * Cleared the drain line and cleaned out the primary pan. * Confirmed the drain line is strapped. **Measurements:** * Return air temperature: 64.0 Degrees Fahrenheit. * Supply air temperature: 87.9 Degrees Fahrenheit. **Other:** * Restored power to the units and tested th
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Observed the overall condition as fair. * Confirmed the indoor coil condition as fair and clean. * Noted the filter size as N/A; customer will provide their own pleated 1" filters. **Outdoor Unit (Heat Pump in Back Yard):** * Observed the overall condition as fair. * Confirmed the outdoor coil condition as clean and fair. **Electrical Components:** * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. * Verified electrical wires are secured. **System Performance:** * Measured a return air temperature of 75.0°F and a supply air temperature of 113.0°F. * Cleared the condensate drain line and confirmed it is strapped down. * Restored power to the units. Tall
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the closet, servicing the downstairs area. * Checked the pleated 20x20x4 filter; it's in good condition. * Confirmed the indoor coil is clean and in good condition and brush cleaned today. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Verified the outdoor coil is clean and in good condition and cleaned today. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring, all within manufacturer's specifications. **System Components:** * Inspected and confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good working condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Tested th
11/21/2025- I arrived on site to preform the wintertime maintenance for both units. I have tested and verified that all electrical equipment on both units are working properly and within specifications. Both washable air filters have been cleaned as well as both drain lines being cleaned/cleared, I have confirmed that both are draining properly at this time. I checked both units in heat and cool mode and I have confirmed that both units are working properly at this time. I have found no issues with either unit and verified that all equipment is functioning correctly at this time.
Today I arrived on site and performed the following maintenance: **Indoor Unit (Air Handler):** * Verified the unit is located in the attic closet. * Confirmed the overall equipment condition is good. * Replaced the pleated 1" filter (20x20x1). * Observed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump):** * Verified the unit is located on the roof. * Confirmed the outdoor coil is clean and in good condition, and cleaned it. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, fan run capacitor, compressor run capacitor, electrical wiring, and electric heat strip kit safeties; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork; all are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary
Today I arrived on site and performed the following maintenance: **Indoor Unit (Air Handler):** * Verified the unit is located in the attic closet. * Confirmed the indoor coil is clean and in good condition. * Replaced the pleated 1" air filters: (2) 20x20x1 and (2) 12x12x1. **Outdoor Unit (Heat Pump):** * Verified the unit is located on the side of the house. * Confirmed the outdoor coil is clean and in good condition. **Electrical Components:** * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, defrost control board, contactor, electrical wiring, and electric heat strip kit safeties. * Confirmed all components are working properly within the manufacturer's recommended specifications and amperages. **Overall:** * The overall equipment condition is good. * The unit services the whole home. In Tallahassee, FL https://visionshare.xoi.io/?id=ms5eecd99e-657f-i164-ee3d4494893b-u5
Today I performed a routine maintenance on both your heat pump split systems. I checked all electrical connections on both indoor and outdoor equipment, changed your air filters, flushed your drain lines, checked your capacitor ratings, and also went ahead and ran both systems and heat mode For the first time. We have a temporary filter in the upstairs unit. I will return sometime this week with the correct filter and batteries for the thermostat besides that both systems are operating properly at this time .
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Verified the overall equipment condition as good. * Confirmed the indoor coil is clean and in good condition. * Checked the 1" pleated filter (18x18x1) and noted its condition. **Outdoor Unit (Heat Pump at Back of Building):** * Verified the outdoor coil is clean and in good condition. **Electrical Components:** * Tested and confirmed proper operation within manufacturer specifications for: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring **System Components:** * Inspected and confirmed good condition and proper operation of: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured * Ductwork **Measurements:** * Recorded a return air temperature of 72.0°F and a su
11/07/2025- I arrived on site and replaced the faulty thermostat with a T6 pro. After the installation of the new thermostat I tested the unit in every mode of operation and I have verified that the unit is working properly and without issue. This unit is heating/cooling properly at the time of service. Since the customer wasn’t home during the installation of the new thermostat, I emailed him the invoice and I left the thermostat manual on the desk in the room next to the thermostat.
11/03/2025- I arrived on site to find the thermostat faulty and sending voltage to the unit despite being off. I brought this up with the customer and he has approved of an estimate to replace this faulty thermostat with a new one. I have ordered the replacement thermostat and it will be delivered to our warehouse. Please contact the customer and schedule a time for replacement when it arrives.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the closet and services the whole home. * Replaced the pleated 1" filter (size 20x20x1) with a spare provided by the customer. * Confirmed the indoor coil is clean and in fair condition. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Confirmed the outdoor coil is clean and in fair condition. **Electrical Components:** * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, primary drain pan, and electrical wires; all are in good condition and working properly. **System Testing and Adjustments:** * Return air temperature: 74.0°F. * Supply air temperature: 118.0°F. * Cleared the cond