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Response from Benson's Heating and Air Conditioning:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Hunter provided two PM’s today, was very helpful and professional.
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Hunter was a pleasure to meet, very helpful and professional!
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Lee and the installation team were knowledgeable, professional, friendly and very helpful.
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Very professional
Response from Benson's Heating and Air Conditioning:
Thanks for sharing your rating with us and the community.
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Overall Experience
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Today, I arrived on site to perform a summer time tune-up on the HVAC system. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Location: Closet, Air Handler * Services: Whole home * Filtration: Pleated 1", size 20x20x1 * Customer will provide their own filters for replacement. * Indoor coil condition: Fair, clean. Outdoor Unit Details: * Location: Side of house, Heat Pump * Outdoor coil condition: Good, clean. Electrical Components: * Tested and found to be working properly: Blower Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Defrost Control Board, Electrical Wiring. * No components failed testing. System Inspections: * Components in good condition: Blower Wheel, Ductwork, Electrical Wires Secured, Primary Drain Pan. * No components found in poor condition. Temperature Readings: * Return Air Temperature: 70.0 Degrees Fahrenheit * Supply Air Temper
Today, I arrived on site to perform maintenance on the HVAC system. Here’s a summary of the work completed: Overall Equipment Condition: * Overall condition of the equipment is good. Indoor Unit: * Location: Air Handler in a closet. * Services the whole home. * Filtration: Replaced Respicare filter today (size 20x20). * Indoor coil: Good condition, clean, and brushed cleaned today. Outdoor Unit: * Location: Heat pump on the side of the house. * Outdoor coil: Good condition and cleaned today. Electrical Components: * Tested and inspected the following components, all working properly within manufacturer specs: * Blower Motor * Inducer Draft Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring System Inspection: * Inspected components in good condition: * Blower Wheel * Primary Drain Pan * Secondary Drain Pan * Electrical wires secured * No component
Today, I arrived on site to assess the equipment condition. * Overall equipment condition rated as good. * No immediate issues observed that could affect performance. * All components appear to be functioning within normal parameters. * Routine maintenance checks completed without any findings. * System cleanliness is satisfactory, contributing to optimal operation. * No signs of wear or damage noted during inspection. In Tallahassee FL
Today, I arrived on site to perform a summer time tune-up on the HVAC system. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Location: Attic, Air Handler, Closet * Services: 1st Floor, 2nd Floor * Filtration: Pleated 1" filter, size 20x20, checked today * Indoor Coil: Cleaned with a brush, good condition Outdoor Unit Details: * Location: Side of house, Heat Pump * Outdoor Coil: Cleaned, good condition Electrical Components: * All tested components functioning properly: * Blower Motor * Inducer Draft Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring System Inspection: * Components in good condition: * Blower Wheel * Primary Drain Pan * Secondary Drain Pan * Electrical Wires secured * No poor condition components noted. Additional Checks: * Carbon Monoxide test: N/A * Return Air Tempe
Customer said that the minisplit was leaking water. Found that the sink was clogged preventing the tube from draining and the water was coming out of the relief hole from the old condensate pump system that was bypassed due to the pump being bad. Got rid of the part and attached the drain in a better way. Could not check the duct work due to being unable to remove the access panel on the side of the house. We are sending the information to a guy to remove the access panel and add an interior scuttle to the attic. Thank you for your business.
Upon arrival, I found the customer’s heat pump zone system not cooling the downstairs properly due to the damper actuator being stuck closed. They were the older style 2wire actuators. I sent the customer an estimate to replace both of them. He approved the estimate. After installing the two new damper actuators, I tested the system operations. Both the downstairs and upstairs were opening and closing properly. Your zone system is operating properly at this time.
Today, I arrived on site to perform summer maintenance on the HVAC equipment. Equipment Condition: * Overall equipment condition is good. * Indoor unit located in the attic is an air handler. * Outdoor unit, a heat pump, is situated on the side of the house. Filtration: * Filter types checked today include pleated 1" filters. * Filter sizes noted: 12x12, 20x20, 12x24. Indoor Coil: * Condition is good and clean. Outdoor Coil: * Condition is also good and clean. Electrical Components: * Tested and found to be working properly: blower motor, heat strip kit, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. * No components were found not working properly. System Inspection: * Inspected and confirmed good condition: blower wheel, electrical wires secured, primary drain pan, and secondary drain pan. * No components were noted in poor condition. Temperature Readings: * Return air temperature is 69.0°F
Today, I arrived on site to perform summer maintenance on the HVAC equipment. Overall Equipment Condition: * Overall condition is good. Indoor Unit Details: * Mini split indoor unit located indoors. * Whole home services provided. * Washable filter was washed today. * Condition of indoor coil is good and was brush cleaned today. Outdoor Unit Details: * Mini split condenser located on the side of the house. * Condition of outdoor coil is good and was cleaned today. Electrical Components: * Blower motor, inducer draft motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring tested and are working properly within manufacturer's recommended specs and amperages. System Inspections: * Blower wheel, primary drain pan, secondary drain pan, and electrical wires secured inspected and found in good condition. * No components were found in poor condition. Temperature Readings: * Return air tem
Today, I arrived on site to perform summer maintenance on the HVAC system. Overall Equipment Condition: * Equipment is in good condition. Indoor Unit: * Location: Attic * Type: Air Handler * Services: Whole Home * Filtration: Pleated 1", checked today * Filter Size: 20x20 * Indoor Coil: Good condition, brush cleaned today Outdoor Unit: * Location: Side of House * Type: Heat Pump * Outdoor Coil: Good condition, cleaned today Electrical Components: * All tested electrical components are working properly: * Blower Motor * Inducer Draft Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * No components were found to be malfunctioning. Inspections: * Components in good condition: * Blower Wheel * Primary Drain Pan * Secondary Drain Pan * Electrical Wires secured * No components were reported in poor condition. Testing: * Return Air Temperature: 71.0°
Today, I arrived on site to perform summer maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition noted throughout the system. Indoor Unit: * Located in the closet; air handler type. * Services the whole home. * Pleated 1" filter checked today. * Filter size is 16x21; clean condition observed. * Indoor coil is good and was brush cleaned today. Outdoor Unit: * Located on the side of the house; heat pump type. * Outdoor coil is in good condition and was cleaned today. Electrical Components: * Blower Motor, Inducer Draft Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, and Electrical Wiring tested and are working properly within manufacturer specifications. Inspected Components: * Blower Wheel, Primary Drain Pan, Secondary Drain Pan, and Electrical Wires secured; all in good condition. * No components found in poor condition. Temperature Readings: * Return Air Temperature:
Today I performed a routine maintenance on your Daikin heat pump split system. I checked all electrical connections on both the indoor and outdoor equipment, flushed your drain line, changed the air filters, checked the capacitor ratings and made sure the system was on and operating properly before I left. Your system is operating properly at this time. I also brought a box of air filters and left the remaining filtersin the laundry room.
Today I performed a routine maintenance on your heat pump split system. I checked all electrical connections on both indoor and outdoor equipment, changed your air filter, flushed the drain line, checked the capacitor ratings, and then ran your system to make sure everything was operating properly. Your system is operating properly at this time. .
Today, I arrived on site to perform a summer time maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit: * Located in the attic, identified as an air handler. * Servicing the whole home. * Filtration system uses 1" pleated filters; replaced with customer-supplied spare filters. * Filter size measured at 12x12. * Indoor coil is good and clean; brush cleaned today. Outdoor Unit: * Located on the side of the house, functioning as a heat pump. * Outdoor coil also in good condition and cleaned today. Electrical Components: * Blower Motor, Inducer Draft Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, and Electrical Wiring tested and found to be working properly within manufacturer specs. Inspection of System Components: * Blower Wheel, Primary Drain Pan, Secondary Drain Pan, and Electrical Wires secured; all in good conditi
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: Fair Indoor Unit Details: Location: Closet Type: Air Handler Area Serviced: Upstairs Filtration: Pleated 2-6", replaced today using customer-provided spare filters Filter Size: 16x25x3 Condition of Indoor Coil: Fair, Clean Outdoor Unit Details: Location: Side of House Type: Heat Pump Condition of Outdoor Coil: Good, Clean Electrical Component Testing: Tested and inspected all electrical components; all working properly within manufacturer specs Components tested: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, Electrical Wiring No components were found to be malfunctioning Inspections: Components in good condition: Blower Wheel, Primary Drain Pan, Electrical Wires Secured No components were found in poor condition Temperature Readings: Return Air Temperature: 68.0 Degrees Fahrenheit Supp
East side condenser- replaced the faulty defrost control board and defrost sensor. West side condenser- replaced the faulty condenser fan motor and dual run capacitor. Both systems are now working properly.