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Response from Benson's Heating and Air Conditioning:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Hunter provided two PM’s today, was very helpful and professional.
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Hunter was a pleasure to meet, very helpful and professional!
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Lee and the installation team were knowledgeable, professional, friendly and very helpful.
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Very professional
Response from Benson's Heating and Air Conditioning:
Thanks for sharing your rating with us and the community.
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06/15/2025- I arrived on site to find the downstairs unit drain line clogged and the secondary pan full of water. I cleared and cleaned both the primary drain lines thoroughly when and secondary drain pan before testing the unit and drainage system. I have verified that both the unit and drainage system are working properly at the time of service. I also noticed that both units air filters were dirty, the customer had extra air filters so I replaced them both during this service visit. I have verified that both units are cooling properly at this time.
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the closet and identified as an air handler. * Verified the unit services both the East and West sides of the building. * Checked the pleated 20x25x4 filter; it was in fair condition. * Confirmed the indoor coil was clean and in fair condition. **Outdoor Unit (Heat Pump):** * Located on the side of the house and identified as a heat pump. * Verified the outdoor coil was clean and in fair condition. * Tested and confirmed the proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. * Inspected and confirmed the blower wheel, primary drain pan, and electrical wires were secured and in good condition. **System Performance:** * Measured a return air temperature of 77.0°F and a supply air temperature of 57.0°F. * Cleared the condensate drain li
Today I performed a routine maintenance on your heat pump split system. I checked all electrical connections on both indoor and outdoor equipment, checked the air filter, flushed the drain line, checked the capacitor ratings they tested the system operations before leaving. Your system is operating properly at this time .
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: Indoor Unit (Air Handler): Located in closet; serviced for whole home. Replaced the 20x25x5 pleated filter. Cleaned the indoor coil, noted as in fair condition. Inspected blower wheel, primary drain pan, and electrical wires; all in good condition. Outdoor Unit (Heat Pump): Located on the second-floor north deck. Observed outdoor coil in poor condition, corroded due to salt air. Tested blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all operating within manufacturer specifications. System Performance: Return air temperature measured at 76.0°F. Supply air temperature measured at 54.0°F. Cleared the condensate drain line and cleaned out the primary pan. Tested the safety switch. Additional Actions: Dusted the thermostat. Restored power to the units. Tested thermostat operation.
Found evaporator coil leaking sent estimate for repairs 6/10/25 Today we replaced the evaporator coil and txv, pressure tested the system to 350psi for 20 minutes, pulled a deep vacuum under 500 microns and added refrigerant charge back to the unit to get it cooling properly. Tallahassee fl
Today I performed a Summertime Tuneup on your Goodman Heat pump and Daikin mini split. Great news is everything is working properly checked amperage is on outdoor condenser and indoor air handler. Everything was Amping out properly no loose or burnt wiring‘s. One thing I did notice was outdoor condenser contactor was a little pitted, will send over estimate for one pole contactor on outdoor unit did not perform deep clean Minisplit on blower wheel and coil, due to blower wheel and coil being very clean took apart fins and Minisplit head, wiped down everything on mini split indoor head to keep clean and also clear drain lines today. Thank you and have a great day. In St Teressa, FL
06/03/2025- I arrived on site to find the core sense tripped, after resetting the core sense the unit came on without issue. However since this is a reoccurring issue I checked all possible causes for this intermittent tripping. I found the return duct heavily bent right at the return grill due to the location of the air handler and the tight attic. I positioned the duct the best I could to allow optimal airflow as well as changed the dirty air filter with one on location. I found the condenser coil to be fairly dirty as well, I have cleaned the condenser coil as well. Lastly I found the unit overcharged with refrigerant which lead to a 12-16 degree subcool. After pulling out 1 lb of 410a from the unit the subcool stabilized at 7-8 degrees, I then verified the temperature split of the unit which held at 19-20 degrees. I believe that the airflow issue’s compounded the fact that the unit was overcharged with refrigerant, leading to the intermittent tripping on the core sense. However I h
Upon arrival, I found a customer’s straight, cool condenser with gas furnace that supplies the guest house above the garage, not cooling properly due to a low refrigerant charge, and the thermostat needing to be reprogrammed. I sent an estimate for a couple pounds of Freon and to reprogram the thermostat. After adding refrigerant, I reprogrammed the thermostat and tested the system operations. Your system is operating/cooling properly at this time however, I did find a severely rusted bi-Flo filter drier in the condenser. I Will get an estimate created to replace it. I would recommend replacing it ASAP
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-F3DE-B1D039CFC9524B5DA1743DF1F48808A0 Today I arrived on site and performed a summer tune-up on the whole home system. Here's a summary of the work completed: **Filtration:** * Replaced the 20x20 filter using the customer's spare filters. **Coils:** * Observed the indoor coil in the attic to be in fair condition. * Observed the outdoor coil on the side of the building to be in fair condition. **Electrical Components (Tested & Working):** * Verified proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **Components (Inspected & Condition Noted):** * Inspected the blower wheel, primary drain pan, and secondary drain pan and found them to be in poor condition and not working properly. * Secured electrical wires. **Condensate Drain System:** * Clea
Performed a summer time tune up on the hvac equipment. Testing system operations, component amperage’s, capacitor ratings, cleared the drain line, changed the filter, tested the thermostat, and dusted the return grills. The system is working properly at this time. Billable
Today I arrived on site and: * Observed the overall equipment condition as good. * Serviced the unit that services the upstairs and downstairs areas. * **Filtration:** * Replaced the pleated 1" filter (size 10x24). * **Indoor Unit (Air Handler in Attic Closet):** * Found the indoor coil in good condition and brush cleaned it. * **Outdoor Unit (Heat Pump on Side of House):** * Found the outdoor coil in good condition and cleaned it. * **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, inducer draft motor, heat strip kit, condenser fan motor, and compressor. * Confirmed blower run capacitor, compressor run capacitor, fan run capacitor, and contactor are within specifications. * Checked and confirmed electrical wiring is in good condition. * **Inspected Components (Good Condition):** * Verified the blower wheel, primary drain pan, secondary drain pan, and secured electrical wires are in
Today I arrived on site: * **Indoor Unit (Attic Air Handler):** * Verified the air handler is in good condition. * Checked the pleated 1" filter (20x20). * Cleaned the indoor coil with a brush. * **Outdoor Unit (Heat Pump - Back of Building):** * Verified the heat pump is in good condition. * Cleaned the outdoor coil. * Tested and inspected the blower motor, inducer draft motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working within manufacturer's specifications. * Inspected the blower wheel, primary drain pan, secondary drain pan, and secured electrical wires; all are in good condition. * **System Performance:** * Return air temperature: 75.0°F. * Supply air temperature: 52.6°F. * Cleared the condensate drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch.
Today I performed a routine maintenance on your HVAC equipment. I checked all electrical connections on both indoor and outdoor equipment, flushed your drain lines, washed your air filters, checked the capacitor ratings and rinsed the condensers outside. Both systems are operating properly at this time .
Today I performed a maintenance/filter change on all your HVAC equipment. I changed all air filters, flushed the drain lines, check the tension on the belts, checked the capacitor ratings and made sure all systems were on and cooling properly before leaving. Your systems are operating properly at this time .
Today, I arrived on site to perform a summer time tune-up on the HVAC system. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Location: Closet, Air Handler * Services: Whole home * Filtration: Pleated 1", size 20x20x1 * Customer will provide their own filters for replacement. * Indoor coil condition: Fair, clean. Outdoor Unit Details: * Location: Side of house, Heat Pump * Outdoor coil condition: Good, clean. Electrical Components: * Tested and found to be working properly: Blower Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Defrost Control Board, Electrical Wiring. * No components failed testing. System Inspections: * Components in good condition: Blower Wheel, Ductwork, Electrical Wires Secured, Primary Drain Pan. * No components found in poor condition. Temperature Readings: * Return Air Temperature: 70.0 Degrees Fahrenheit * Supply Air Temper