I pay $400 a year for a support agreement that used to include replacing filters twice a year now you don’t include that but yet you still charge me $400 not cool
Response from Benson's Heating and Air Conditioning:
We appreciate the positive rating.
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Response from Benson's Heating and Air Conditioning:
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
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Response from Benson's Heating and Air Conditioning:
Thank you so much for taking the time to leave us a 5-star review!
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Ray did an excellent job - very thorough and very professional
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Annual Service: Tech arrive on schedule and service was done efficiently.
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I performed a winter time maintenance on your HVAC equipment. Today, I arrived on site and went to the site location where the indoor unit is located. The indoor unit is in the attic and it is an air handler. It services the upstairs area of your home. I replaced the Respicare filter today, and it is sized at 18x20. The indoor coil is in good condition and clean. Next, I went to the side of the house where the outdoor unit is located. It is a heat pump and the outdoor coil is also in good condition and clean. I cleaned it today. I tested and inspected several electrical components on your equipment, and they are all working properly within the manufacturers recommended specs and amperages. These components include the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. There were no electrical components that were found to be not working properly or not within the manufacturers recommended specs a
Today we performed a winter time tune up on your unit,everything is working properly at this time .Thank you for your business. Tallahassee FL
I completed a winter time maintenance on your HVAC equipment. Overall Equipment Condition: - Good Location, Type, and Picture of Indoor Unit: - Package Unit Area Unit Services: - Whole house Filtration: - Pleated 1" - Filter Size: 18x24x1 Condition of Indoor Coil: - Good, Clean Location, Type, and Picture of Outdoor Unit: - Side of House - Package Unit Condition of Outdoor Coil: - Good, Cleaned Today Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperages: - Heat Strip Kit - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Electrical Wiring - Electric Heat Strip Kit Safety's - Defrost Control Board - Contactor - Blower Motor Tested these electrical components on your equipment and they are not working properly or not within manufacturers recommended specs and amperages: - N/A Inspected these components on your system and they are in good condition an
Charge is for labor only. Unit had a 10 year part warranty 11/28- replaced contactor via warranty, system operating properly at this time. Thank you for your business.
I performed a summer time tune up on three Goodman Air Conditioner units. Found the supply boots for the system located in the upstairs attic ended to be sealed. Estimate was approved via phone call. The office will be in touch to schedule the work Thank you for your business View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EFFC-6BD19B7B5D1043A18D9BB43DD39B3F49
I performed a summer time tune up on a Amana Package unit and a Daikin mini split system Thank you for your business View visual findings from this job here - https://visionshare.xoi.io/?id=XA-B718-F4DFCFE391084D07BAD0551852EF0648
I performed a summer time tune up on a Goodman and American Standard Air Conditioner unit and also a Daikin mini split system Thank you for your business View visual findings from this job here - https://visionshare.xoi.io/?id=XA-735A-089E2E19A31843CC9EE3FF1D0C14DB21
I performed a summer time tune up on a Heil Air Conditioner unit. Found the system in need of a duct cleaning. Estimate was approved, the office will call to schedule the duct cleaning Thank you for your business View visual findings from this job here - https://visionshare.xoi.io/?id=XA-735A-9BD4109D1572445AA8FD025896FB33D5
Replaced the Bard blower motor capacitor under parts warranty
Today I performed a summertime tune up on your Amana heat pump units, Daikin mini splits, and Bard wall unit. Everything is working properly at this time, and we will replace the blower motor capacitor under parts warranty on the Bard unit. Thank you for your business. Saint Teresa FL View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A44C-F77F14BDD25248F188E03FADD464B3AF
I performed a winter time tune up on three Amana Heat pump units. While checking the unit that serves the downstairs bedroom I heard the contactor that controls the heat strips making a buzzing noise. I will order a new heat strip kit for that system and once the part arrives the office will call to schedule a time and day to have the part replaced. This is covered under the 10 year parts and labor warranty. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-C794-8482F46331C6434394733445480A7D5C
Today we performed a winter time tune up on your unit,everything is working properly at this time .Thank you for your business. Tallahassee FL View visual findings from this job here - https://visionshare.xoi.io/?id=XA-5F2A-AB1FEEA0ABCA4B5EBF9804F179ADB61C
Today we performed a winter time tune up on your heil heat pump unit,everything is working properly at this time .Thank you for your business. Tallahassee FL
Today I performed a summertime tune up on your Amana heat pump unit. Everything is working properly at this time. Thank you for your business. Saint Teresa FL
Will need to reschedule only could check outdoor unit bring respicaire filter at time of maintenance outdoor unit is working properly at this time