A job well done

Martin from Brownsville, OR

Luke and the installation technicians were punctual, courteous, efficient & knowledgeable. Thank you!

Response from Hendrix Heating & Air Conditioning, Ltd.:

We are glad to hear your were pleased with the recent work our team preformed for you! Thank you for your business!

Could not be happier with the service provided by all those involved, including the office staff

John from Brownsville, OR

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thanks for taking time to send in a review-our office staff thanks you as well:)

excellent service

Brown from Brownsville, OR

Mitch and company did a great job servicing our equipment. They were courteous and professional.

Response from Hendrix Heating & Air Conditioning, Ltd.:

We appreciate your review regarding service with Hendrix!

Always excellent

Kolleen from Brownsville, OR

Friendly, personable and professional..thank you!

Response from Hendrix Heating & Air Conditioning, Ltd.:

Kolleen - thanks for letting us know that our team provided an exceptional experience!

Excellent service from Luke and Cody!

Majdecki from Brownsville, OR

Please read this entire review - We have always had excellent service from the tech’s. They are always respectful, considerate and know what they are talking about. My review is only of the technicians. As for the original sales person that sold us the heating and cooling, I would give him one star for not giving us all the information that we needed and complete and total lack of communication. Also, when I spoke with one of the owners in regards to the lack of information that ended up causing us to delay installation of our cooling and heating system by a month and having to endure some extremely hot weather which we were trying to avoid having to go through because we have a very aged person in the house with health issues, she was less than customer service oriented. If we could have not gone with Hendrix we would have but it was too late and we had no choice. Again, the service technicians are always amazing, the owner not so much and sales people… not so much.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Good Morning; As much as we appreciate your review of our technicians, we also take very seriously the mention of a less than favorable experience with our team. We've looked into the experience you mentioned and will be contacting you personally, but want to briefly share that although there was a delay in your install of a few days, it was due to the fact that the closet that was to be renovated prior to our arrival had not been taken care of. Although this happened over a year ago, we can tell that it is still a point of frustration and we truly don't wish these kinds of circumstances on anyone, especially in the middle of summer.

Great experience

Winther from Brownsville, OR

Hendrix Heating has the absolute best employees in all areas. From the Office employees, to the estimator and project manager (Luke, you're awesome) to the installation team, the service was polite, timely and excellent. Thanks you so much.

Response from Hendrix Heating & Air Conditioning, Ltd.:

We're go glad to hear that the Hendrix team provided excellent service for your installation. We are truly committed to being the best choice for HVAC services in the area. Thanks for your review!

New heat pump installed

Cyndi from Brownsville, OR

Hendrix does quality work. I depend on them to maintain, and replace when needed, several systems in my properties in Brownsville. I’m always confident that they’ll do a great job.

Excellent work

Matthew from Brownsville, OR

Sean and his crew executed the plan well, no issues, excellent labor and great accountability!

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for sharing about your experience with our crew. We appreciate your business!

Love this company

Carter from Brownsville, OR

Each representative I have spoken to goes beyond normal effort to help and satisfy!!! Cody was no different.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thanks so much for the great review-we appreciate it!

awesome

Rick from Brownsville, OR

awesome

Response from Hendrix Heating & Air Conditioning, Ltd.:

THX!

Top Tier Professionalism

Clay Surfrat from Brownsville, OR

I can't overstate Jason's competence & professionalism in the performance of this repair. Also, I was very impressed with the Hendrix team's rapid response to my need. So glad I chose Hendrix for my heat pump purchase some time ago. Thank you all.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you so much for sharing your impression of Jason's work. We're thankful for your continued business and kind words!

Furnace and Heat Pump install.

Chris from Brownsville, OR

From the first visit By Luke, we felt confident that we had chosen the right company to meet our furnace and air conditioning needs. Luke was knowledgeable and walked us through the process step by step. ( there was a bit of confusion that caused us a delay. But it ultimately was rectified ). The two installers, JC and Aaron, were professional and worked tirelessly the entire day. They offered a few different options that ended up being changes for the best. The installation looks good and my wife and I are quite happy with the results.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for taking time to send in a review. Unfortunately those delays have wreaked havoc on our schedule at times, but with lots of communication and patience, it usually works out just fine, as with yours from the sounds of it. We appreciate you using Hendrix and don't hesitate to call if anything comes up!!

Appreciated the fact that they considered the elderly in our congregation and immediately worked to replace our ac unit. Every person I spoke with wa

Kelly from Brownsville, OR

same as above

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for the review. Glad we could help!!

Thorough, knowledgeable and professional.

Carol from Brownsville, OR

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you!!

Good service

Weingarten from Brownsville, OR

Billy was prompt, worked efficiently, answered questions, offered appropriate information

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for taking time to review Billy's work! We appreciate your review!!