Valentin was excellent. He was on time, professional. He explained to me what he did. I would like for him to come back each year!
Response from Hendrix Heating & Air Conditioning, Ltd.:
That's great to hear. Thanks for the feedback and kind words. We will pass your compliments on to Valentine. We will also make note to have him back out next year.
Technician took time to listen to our concerns while troubleshooting for us.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Excellent! Glad to hear you are satisfied with Jamison and the work he performed.
The team did a great job. Clean, efficient, courteous!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for the feedback!
Henry was friendly, and professional
Response from Hendrix Heating & Air Conditioning, Ltd.:
Excellent. Thanks for the feedback!
We had a great experience
Response from Hendrix Heating & Air Conditioning, Ltd.:
That's great to hear. Thanks for the review and feedback.
Very efficient
Response from Hendrix Heating & Air Conditioning, Ltd.:
Excellent. Thank you for the feedback!
Brad was, and is an excellent representative for Hendrix Heating. Work ethic outstanding. He allowed me to ask questions The system was immaculate when Brad finished.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your feedback. Your review confirms that Brad takes great pride in what he does.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for the stars!
Our technician was very friendly and polite.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for posting a review and thanks for your feedback. We will pass your compliments on to Velentin.
She did a great job fast and efficient.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Excellent! Thank you. We appreciate your feedback!
the whole team at Hendrix, does a great job, on time and completed servicing my system and explained everything I needed I needed to know to keep my system in top shape.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you! We appreciate your feedback and value your business.
Price is high, service is great, wishing everything could have been done in one trip so as not to have to pay a second service fee for a deficiency in coolant for the air conditioning unit, but it is what it is. Old folks get taken to the cleaners again.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your feedback. We’re glad to hear you were pleased with the service, though we understand your concerns regarding the cost and the return visit. Our maintenance technicians are trained to service heating and cooling systems thoroughly. On occasion, if they identify something operating outside of standard specifications, they’ll involve a senior technician to ensure the issue is properly diagnosed and repaired with the highest level of expertise. Please know that when we need to send a higher-skilled technician for diagnosis and potential repair, we do not charge a second trip fee. We do this to ensure our customers receive the most accurate service without being penalized for situations that require specialized attention.