Price is high, service is great, wishing everything could have been done in one trip so as not to have to pay a second service fee for a deficiency in coolant for the air conditioning unit, but it is what it is. Old folks get taken to the cleaners again.
Service level at what Hendrix always delivers
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your kind words!!
Always thorough and informative about their service.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you. We appreciate your feedback and greatly value your business.
Kay and I were very pleased with the prompt response to our heat pump repair issue. Mitch was knowledgeable on how to diagnose the trouble. He communicated what he found and how it would be repaired. Thank you Hendricks Heating.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review! We appreciate your feedback and are pleased Mitch was able to resolve the issue.
Our technician (Henry) was very thorough when he checked and serviced our HVAC system. He explained in detail and showed pictures of what he found. He took care of any minor issues immediately and I received a call from Hendrix that day to let me know that a replacement part he recommended was on order.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review. We're glad to hear that you had a great experience with our technician, Henry. We appreciate your feedback and your business.
Excellent attitude and outstanding service
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your 5-star review! We appreciate your feedback and are committed to providing excellent service to all of our customers.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your feedback!
The girl that serviced our furnace and air conditioner was awesome. She did a great job. Thank you so much.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your feedback. We are happy that you are pleased with Ayrelynn's work. We will pass your comments on to her. Thank you for your business.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for the stars!
Thanks for getting our system completely checked. Please advise if there are any issues in reviewing by senior managers.
After trying all the local companies, who couldn’t figure out how to install heat and AC in the quirky addition the previous owned had built, so we called Hendrix. They found a solution and installed it perfectly. Then we had them add an AC unit to the system, which has been working g flawlessly. Of course, we have them do our service as well. Jaimeson was here today to tune everything up and did a great job. Highly recommend!
Response from Hendrix Heating & Air Conditioning, Ltd.:
WOW! THANK YOU for the great review and continued business. Great to hear that we were able to find a solution for you and that you continue to be happy with our level of service. That's a WIN for both of us. Thanks again:O)
fast vfriendly service thank you hendrix!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review. We appreciate your business!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your kind words. We appreciate your business.
The entire experience, from requesting support over the phone to completion of the repair, was excellent. I am pleased that Hendrix scheduled the home visit the same day I called. And the technician, Alex, did an excellent job. Thank you all!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review. We appreciate the feedback and are pleased to hear about your positive experience. Please don't hesitate to reach out to us anytime.
I am really pleased with the way this replacement of our heating system has gone I chose an out of town company and they were amazing on getting the replacement done as if they were in Eugene. First rate installation and customer care I think faster than any local company and all permits and electric inspection taken care of by them
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review. We're thrilled to hear that you're pleased with our service. We strive to provide the best possible experience for our customers, and we're glad we could meet your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.