Brad was, and is an excellent representative for Hendrix Heating. Work ethic outstanding. He allowed me to ask questions The system was immaculate when Brad finished.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for the stars!
Our technician was very friendly and polite.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for posting a review and thanks for your feedback. We will pass your compliments on to Velentin.
She did a great job fast and efficient.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Excellent! Thank you. We appreciate your feedback!
the whole team at Hendrix, does a great job, on time and completed servicing my system and explained everything I needed I needed to know to keep my system in top shape.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you! We appreciate your feedback and value your business.
Price is high, service is great, wishing everything could have been done in one trip so as not to have to pay a second service fee for a deficiency in coolant for the air conditioning unit, but it is what it is. Old folks get taken to the cleaners again.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your feedback. We’re glad to hear you were pleased with the service, though we understand your concerns regarding the cost and the return visit. Our maintenance technicians are trained to service heating and cooling systems thoroughly. On occasion, if they identify something operating outside of standard specifications, they’ll involve a senior technician to ensure the issue is properly diagnosed and repaired with the highest level of expertise. Please know that when we need to send a higher-skilled technician for diagnosis and potential repair, we do not charge a second trip fee. We do this to ensure our customers receive the most accurate service without being penalized for situations that require specialized attention.
Service level at what Hendrix always delivers
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your kind words!!
Always thorough and informative about their service.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you. We appreciate your feedback and greatly value your business.
Kay and I were very pleased with the prompt response to our heat pump repair issue. Mitch was knowledgeable on how to diagnose the trouble. He communicated what he found and how it would be repaired. Thank you Hendricks Heating.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review! We appreciate your feedback and are pleased Mitch was able to resolve the issue.
Our technician (Henry) was very thorough when he checked and serviced our HVAC system. He explained in detail and showed pictures of what he found. He took care of any minor issues immediately and I received a call from Hendrix that day to let me know that a replacement part he recommended was on order.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review. We're glad to hear that you had a great experience with our technician, Henry. We appreciate your feedback and your business.
Excellent attitude and outstanding service
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your 5-star review! We appreciate your feedback and are committed to providing excellent service to all of our customers.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your feedback!
The girl that serviced our furnace and air conditioner was awesome. She did a great job. Thank you so much.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your feedback. We are happy that you are pleased with Ayrelynn's work. We will pass your comments on to her. Thank you for your business.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for the stars!