Valentin is a wonderful person to have working in your house: he’s polite, neat, interesting to talk to, and efficient. He didn’t skip cleaning the filters, even though they weren’t very dirty at all since I cleaned them about three weeks ago when another Hendrix employee came to figure out why my air conditioning wouldn’t turn on (my fault entirely, I had given the system a couple of conflicting instructions). He did such careful work, asked questions, and explained what he was doing. He has a sweet way about him, so he’s good with people. That’s important when a technician comes into your home, almost as important as knowledge of the system. I appreciated that he told me about the service contract for $25 annual fee. He’s a keeper!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review. We truly appreciate your feedback. Thank you as well for your kind words about Valentine. We are very thankful to have him on our team. We will pass your compliments on to him.
Seth was knowledgeable, friendly, kind (it’s my fault I don’t read instructions!), and on time. He took time to show me how the system works, helped me clean filters, and taught me how to keep things working properly.
Response from Hendrix Heating & Air Conditioning, Ltd.:
That's great! We're glad to hear Seth was able to give you a couple pointers. Thanks for the feedback!
Sean S. Was a very helpful and honest salesperson. Great installer too. I'm very happy with my new ductless heat pump.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Suzy - we're so happy to hear you're enjoying your new ductless heat pump in this cold and wet weather! I'm glad Sean was able to answer any questions you had and we were able to install your DHP efficiently. Sometimes questions might come up after install, if so, please do not hesitate to call! Thank you again for the review!
Mitsubishi ductless heat pump system installation.