Mitch was able to find the problem and even though he did not have the broken part he was able to get us much needed air conditioning
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for the feedback. Since it sounds as if we were able to get things up and running for you, we'd love to know how we could have earned 5 stars on this call. We'll be reaching out to see if there's anything we could have done better, or if you were indeed completely satisfied. Thank you so much for your business.
Great company to work with. On time. Competitively priced. Sean was great to work with. He went the extra mile and helped us set up everything on the thermostat. Ps love the coffee mugs
Response from Hendrix Heating & Air Conditioning, Ltd.:
That's great to hear. Thank you for your feedback and thank you for your business. P.S. It's also my favorite coffee mug.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you!
Josh arrived on time and introduced himself to me. He was professional and informed me that more of his crew would be arriving shortly. He didn’t waste any time asking where the units were located. The rest of the crew arrived and got right to work. They were happy to answer a question or two I had and when they were almost done they told us that paperwork and a check was almost complete. They showed us how the new programmable thermostat worked which was very helpful. We really appreciated the crew’s professionalism and instructions on our new heat pump system. Thanks a bunch fellas for taking care of us!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review. We aim to provide customers Peace of Mind, and it sounds like the crew fulfilled our purpose. We are pleased to hear you are satisfied with our team and our services.
We found Brad to be very professional as well as warm and engaging
Response from Hendrix Heating & Air Conditioning, Ltd.:
That's great to hear. Thank you for your review and feedback.
Great guy, very friendly and informative. Discussed different options-repair vs replace. Came out the same day we called.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for taking time to share your feedback. We appreciate the kind words AND your business!
Valentin gave us a wonderful annual service on our ductless units. He was prompt, friendly, knowledgeable. Highly recommend.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks so much for sharing your thoughts about Valentin's service at your home!
Very personable, explained what the issue was and how he was going to fix it.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for taking time to send in your review! Thanks too, for choosing Hendrix Heating!!
She was very professional, friendly and very knowledgeable in the work she performed. Hendrix has a valuable employee in her.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review. We value your feedback and appreciate your business. We will pass your positive comments on to Ayrelynn.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for the feedback!
They were very personable, respectful, informative and did their job.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review. We're glad to hear that you had a great experience with us.
Great service and the tech man answered all my questions
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks so much for your review Jean-we're grateful for your business!
Alex and his trainee were knowledgeable, professional, quick, and tidy. They explained all relevant items and made me feel well taken care of.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks so much for reviewing Alex's work. We appreciate your business!
Isaac was prompt, friendly, communicative, knowledgeable, helpful.
Response from Hendrix Heating & Air Conditioning, Ltd.:
We really appreciate your feedback. Thank you!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your kind words. We appreciate your business and that you took time to send in a review!! We look forward to serving you again in the future.