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Valentin was very courteous, polite and efficient. Explained everything.
Response from Hendrix Heating & Air Conditioning, Ltd.:
So glad Valentin was able to explain everything and take good care of you! Thank you for the feedbback!
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Customer service is excellent. Great communication and easy to schedule with.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your feedback. We're grateful for your business!
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Alex Was very helpful with the time allotted for the service call. It was a simple fix and I learned quite a bit about our system. Winter this year will be tolerable!
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We really liked Brad for our semi-annual service. He not only efficiently handled everything but asked us about power surges and suggested surge protectors, which we felt were cheap insurance for our system. He is the first tech to suggest that and we appreciate it.
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Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you! We're glad to hear the team provided punctual and efficient service. We always aim to be friendly while respecting your space and time. Your 5-star review means a lot to us!
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Great courteous service as usual
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your 5 star review! We're happy to hear you consistently experience good service from our team and we appreciate your kind feedback.
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Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for the feedback!
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Mitch was very professional and explained and answered my questions.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Glad Mitch was able to help! Thanks for the review:)
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Mitch was very professional and answered all our questions
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your kind words! It's wonderful to hear that Mitch provided professional service and thoroughly addressed all your questions. We truly value your 5-star review.
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Mitch B did an excellent job for me. He was very polite and answered all my questions. I would recommend Mitch and Alex both to my friends and family
Response from Hendrix Heating & Air Conditioning, Ltd.:
That's great feedback. Thank you!
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Very professional answered all my questions
Response from Hendrix Heating & Air Conditioning, Ltd.:
Great! Thank you for your review and feedback.
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Brad was really thorough and very nice. It was great that he asked my husband about putting in safety surge protector circuits. Then he came inside and told me my husband agreed and then asked me if it was ok and gave me the price. It made it easy for me to say yes, absolutely.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Glad Brad was able to share about the importance of the surge protectors. And we're so happy you took his advice-it really IS that important! Thanks for the review!
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Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for the feedback. We are pleased to hear you are satisfied with our services. We aim to always provide 5-star customer service. Please don't hesitate to let us know if there is anything we can do to improve your experience.
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From scheduling to the service techs that serviced our system it was a great experience. They demonstrated professionalism through their communication and service. Very knowledgeable when asking question. Showed respect for you and your come.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for the great feedback. We're glad to hear that you had a great experience with us. We strive to provide Peace of Mind and are committed to customer satisfaction.
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