Ayrelynn was great! She was on time and very efficient plus friendly. I appreciate the annual maintenance as a check on my heat pump’s working status.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review. Ayrelynn is dedicated to her profession and it show.
Henry was great at communicating with me as needed. He was thorough and did tell me results of the annual checkup.
Response from Hendrix Heating & Air Conditioning, Ltd.:
We're glad to hear Henry provided a great service appointment for you!
Friendly, courteous, seems thorough, communicated well
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for your review. We look forward to serving you in the future!
Cody was very pleasant and did a thorough job. Appreciate his excellent work ethic.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks so much, the Hendrix team is happy we could help and we appreciate your response!
Mitch is a nice person as well as highly competent. My bichon also warmed up to him immediately. 😁. Mitch let me know that next year the compressor may need to be replaced which is helpful.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks so much Linda – we appreciate your review! And we love getting to meet new canine friends
Tech was great, did a fine job. No mess, easy, friendly. Was surprised at the bill, would suggest that HH provide an estimate next time so Im not surprised.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Hi Ken-thanks for the stars! I totally understand your concern and in talking with our dispatcher, it looks like the last tech did lay out what this year's new prices would be, but that was last year, and details like that could easily be missed for sure after that long. That being said, if you have any further questions or would like an explanation of the increase in price, please feel free to call anytime, we'd be happy to chat. Thanks again for your confidence in our maintenance crew!!
heat exchanger inspection. As usual, professional, respectful of property, accommodating of my medical issues, and forthright in their evaluations and recommendation. BTW the office is great too, helpful and quick to reply.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for the kind words. We appreciate your business!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Glad we could help, and thanks so much for taking time to send in a review.
Nice fellows, good job, alleviated any concerns that I expressed
Response from Hendrix Heating & Air Conditioning, Ltd.:
So glad they could help and if you have any further questions or concerns, please don't hesitate to call!
Technician was professional and courteous, as usual with Hendrix, did some extra work for me (swapped out thermostat), communicated well, professional all around. Obviously I can't attest to how well he cleaned my heat exchange system, but I have a lot of trust in Hendrix. I am skipping the quality of service rating because I am not qualified to judge maintenance work.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Your trust means everything to us-thank you!
Jesse was awesome..quick to repair what needed done and friendly while doing so…even in the extreme heat!!!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks so much for the review!
Zach is outstanding. He was previously to perform the annual maintenance on my heat pump 2 years ago. He’s friendly and knowledgeable and efficient.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your review-Zach is a great asset to our team for sure and we're glad it shows:)
Jesse was on time, followed safety protocols, was thorough and made sure the area was cleaned when he was finished. During this strange time we find ourselves experiencing I felt safe letting him inside my home.
Response from Hendrix Heating & Air Conditioning, Ltd.:
We take the safety of our customers and our technicians very seriously. Thank you so much for the kind review!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks :)
My tech was Willie P & he was super! Considerate, asked questions and listened to the answers.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Linda - We're so pleased to hear Willie did such a great job at your home! Thank you for your review!
Heatpump added on to existing Airhandler
Diagnostic and repair on heat pump system.