Great service!

Lommers from Adair Village, OR

Fast and professional as always!

Annual maintenance service

Seiner from Adair Village, OR

Cody was courteous and answered all of my questions with a professional manner.

Great job!

Sally from Adair Village, OR

Luke was very professional and pleasant. He took the time to answer questions. I would say Luke did a great job!

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you Sally!!

Great work, too expensive.

Tom from Adair Village, OR

My tech did a fine job, as far as I could tell. But $240 for an hour of work is too much. That is rocket science money. A perfectly good filter (that I replaced three weeks ago) was swapped out and tossed; the outside unit was washed, and the condenser drain was scrubbed. That is all work I can do myself. I'm sure he did some additional testing that I am not qualified for, but still. I paid an additional $25 for next year to get a 15% discount for parts that probably won't be needed. That, and in consideration of the total cost of the unit itself (expensive), leads me to reconsider signing up for annual service. Communication, scheduling, and follow-through were all outstanding. I think one hour at $240 is way too much. I made $60/hr in my full-time salaried technical job and $150 as a consultant, just for some perspective.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Good Afternoon Tom; Please feel free to call in and talk to Kody our Service Manager. He may have left you his cell # when he called and left the message for you, but you can also reach him by calling the office at 541-753-6760. We work really hard to make sure each and every customer is satisfied with our work, and because you renewed your maintenance contract at this appointment, we'd have thought that was the case. Obviously there are issues you're displeased with and we invite you to reach out and let us know how we can resolve this for you. Also, just to make sure you're aware, any licensed HVAC company can perform your system maintenance, so if you don't feel like we're the right fit for you, we'd be happy to refund the membership fee you paid for this next year's contract. Just let us know how you'd like to proceed. Take Care!

Great service

Bilsland from Adair Village, OR

Pleased with the service. Both technicians were pleasant and professional. Three units were serviced and special attention was paid to drainage issues on two of the units that required some creative engineering. Price was as originally quoted. We would recommend Hendrix's service to anyone. Doug

Response from Hendrix Heating & Air Conditioning, Ltd.:

The Hendrix team is committed to being the best choice for HVAC services in the area. Thanks for your review Doug!

Very rapid response on replacing the HVAC system at our rental - thank you so much. The crew did a great job

Tony from Adair Village, OR

Great service by Sean. Easy to talk to and very easy to understand the need of the product and installation process. Thank you Sean

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you Tony - your response regarding your HVAC installation is greatly appreciated. We look forward to serving you in the future!

Yearly tune-up on ac and heating

Summers from Adair Village, OR

Response from Hendrix Heating & Air Conditioning, Ltd.:

We appreciate your review regarding service with Hendrix!

Great customer service

Noriko from Adair Village, OR

All the staff I communicated at Hendrix Heating were professional, knowledgeable, and couteous. I had a very positive experience.

Great service worth the price

Cheryl from Adair Village, OR

Always a pleasure dealing with your company. The employees that have come are always polite, efficient, considerate and kind.

Excellent service with quality we can depend on.

Higgins from Adair Village, OR

Great Service

Grant from Adair Village, OR

Great experience, would use company again

Great Service

Sally from Adair Village, OR

Seth was and is very thorough, professional, answered questions and concerns that came up, and was very personable.

William was great

Dan from Adair Village, OR

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thanks Dan!

Thank you

Rebecca from Adair Village, OR

My air conditioner went out at a most inconvenient time, but Hendrix Heating did their best to replace it as quickly as possible. Workers were both friendly and competent.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for calling us. Glad we could help!

Quick and on time

Peter from Adair Village, OR

All the work was done on schedule. The employees were all courteous and respectful. I’m pleased with the installation and have no complaints.

Response from Hendrix Heating & Air Conditioning, Ltd.:

We are so happy that you are satisfied with your installation. Thank you!