We are so pleased with the experience we had with Hendrix this morning. The technician was knowledgeable, professional and personable. He addressed the issue and answered any and all questions to our satisfaction. We would highly recommend Hendrix for any heating/AC needs!
The Hendrix heating and cooling team were amazing! We are so glad we selected them to add a HVAC system to our home. Our experience with them was great with a short installation wait period.
Mitch and his apprentice came out by 10am in the window provided and let me know every step of the way. It was a quick repair and my house is comfortable again!!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for the 5-star review!
We appreciate the friendly customer service and quick service. Unfortunately, the tech that came out did not get all the information needed from the front office because we told them to enter the maintenance room and they did not do that. It cost $170 for an inspection that wasn’t even complete. The tech that spoke to us on the phone could also work on his ability to relay information to us, it was confusing and not that helpful.
Very knowledgeable and efficient. They installed my equipment and they will take care of it annually for me. They do a fantastic job.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thanks for the positive review. We appreciate your feedback and greatly value your business.
They were so professional. They were patient with our questions and very informative. Best customer service around!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you for your kind words! We strive to provide the best customer service possible, and we're thrilled to hear that we've succeeded in your case.
Brad was a very nice and respectful tech.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Excellent! Thanks for the feedback! We will pass your compliments on to Brad.
The whole team was excellent! I had all my questions answered and I have never had a crew clean up so well. I’m very happy we went with Hendrix.
Response from Hendrix Heating & Air Conditioning, Ltd.:
This is excellent feedback. We strive to provide "Peace of Mind" for all our customers. Based on your review it sounds like we have accomplished our goal. Thank you!
As always, Hendrix and their technicians arrive on time and provide great service. Long time customer and service plan subscriber.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Very Good! Glad to hear you are pleased with our services. Thank you for your business and continued loyalty.
Quickly diagnosed the problem. Very professional.
Response from Hendrix Heating & Air Conditioning, Ltd.:
Excellent! Glad to hear Alex was able to quickly diagnose the issue. Thanks for the feedback!
Response from Hendrix Heating & Air Conditioning, Ltd.:
Thank you! We appreciate your feedback.