Will is a fabulous addition to the Innovative Air staff. Was prompt, courteous and gave a thorough status update about our HVAC System. The Innovative crew is always top notch.
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Innovative has been my HVAC company for the 14 years I’ve lived in this house and I would recommend them
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Gary is the best technician in any field who has ever worked for us. He is hard working, professional, honest, neat and a true gentleman. Since I wasn’t asked to comment after Innovative Air installed my split system AC system this summer, I will now. There is no excuse for a business owner or job foreman not to return a call to a customer after completion of a job. I was quite dissatisfied about certain aspects of how I was treated after completion of the AC installation and wanted to talk to someone other than the person who called me about the final payment. No one ever called me back. I consider this a major failing in your business plan and would think twice about recommending you to other customers. I still feel badly about this incident and feel like someone should do the right thing and discuss the issue. Your choice.
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Antonio arrived at scheduled time, explained everything super-clearly, and fixed wiring on humidifier.
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Service was excellent in a few minutes he found out what was wrong and gave me tons of education on how to handle it in the future
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Anotonio is my regular repairman for my heating and air conditioning. He is thorough, friendly, and does a very professional job, no matter the issue.
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The guys were on time, clean, courteous and efficient Excellent experience
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I used them for the 2nd time for different work and can’t say enough about the experience. Workers are very trustworthy and clean up as if they weren’t even there.
Response from Innovative Air:
Thank you Max. We are thrilled to hear that we surpassed your expectations a second time. We appreciate the opportunity to work in your home. Thanks again!
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I had a great experience. I would highly recommend John and his crew. They were informative, clean and tidy and thoughtful.
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View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0013-CFCF115FDD384F8B82E5C567B3B64B7F Performed maintenance on one Trane gas fired furnace filter size 14+24+1
Customer has no communication between thermostat and equipment: * check system at arrival * found the condensate pump constantly running and not discharging water * the system is OFF on internal pump safety switch * customer approved cleaning of the drainage system: shut power to pump and unplugged from unit * disassembled pump and dump filthy water * brOught bottom of pump outside, chemically sprayed, brushed and rinsed clean * polished internals of condensate pump * blew out vinyl tubing discharge line and reconnected - tested pump (5) times - normal operations * removed discharge line again and blew out with nitrogen and reconnected and secured to pump * tested condensate pump additional (10) times with customer flushing with HOT water and chemically treating due to such heavy build up in vinyl tubing * pump discharges all water and works properly each and every time * the thermostat now has communication with equipment and system is back up and running - normal operations cust
Upon arrival inspected boiler. Bypassed terminal to have boiler fire. Boiler would not turn on to run. Navien combi boiler, needed to break down boiler to access flame sensor flame rod. Needed to remove inducer motor and electrical wiring connections. Inspect flame sensor. A lot of carbon build up on flame sensor flame rod. Flame sensor is corroding away. Recommending replacing. Clean flame sensor flame rod. Re-installed flame rod. Remove and clean intake air screen. Inspect gas valve and wiring components. Inspect boiler piping. Notice water leak inside cabinet of boiler and corroded piping @ boiler. Ran and test boiler operation after cleaning of flame rod. Boiler fired. On/ running. Monitor operation. Informed customer that circulator pump is running close to over amping. Factory is rated for .74 Circulator pumps range from .70-.73amps. System is back to normal operation @ this time. System could fail at anytime based on conditions of boiler. Recommended to customer to have project
NO AC - UNICO - ATTIC - Upon arrival client mentioned that system was not cooling & the humidity is not being removed from home. Turned on system and checked delta T ok receiving good temperature split from supply ductwork. Checked filter and replaced, checked supply airflow good, currently at 46F from Supply ductwork. Client mentioned that when the system turns off all the humidity rises and feels like the home feels as it did before coil replacement. Checked refrigerant pressures ok. Sub-cooling is within range, pressures do not indicate the system is low. Ambient Temp at 82F , Thermostat in home at 71 degrees. Not much heat load in home at all to verify accuracy of pressures. Low side at 96psi, while adding refrigerant noticed low side stable & not increasing, I am under the impression that there is a restriction in the line-set and we need to return to Replace Filter Drier & Wash Condensing Unit to remove dirt from coils as it is 100% restricted. Office will contact client regardin
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-D939-55C756DEDD2545B3851969856191D94F
Checked hot water boiler diagnosed the system showed error code 15 waiting for limit to close checked all limits and they are functional reset the boiler and checked system again recommend to replace the main circuit board as a first step highly recommend to replace both circuit board due to the secondary board could be compromised please see pictures left system working
Service call for 1st fl system not working properly this is space pak unit located down in the basement with a daikin outdoor condenser. On arrival system was turned on and all operations were checked. Checked drain line to ensure it was not clogged and poured water to test condensate pump. Found air filter very dirty 20x25x4 I put a temporary air filter 20x25x1. checked refrigerant pressures after replacing filter and pressures are ok. Very possible that the clogged air filter could have caused some issues. A maintenance is recommended customer is going to have us come in the spring time to complete tune ups on both systems. System is currently operational. https://visionshare.xoi.io/?id=msc0553b4e-575d-i184-6e5842bc82a1-uF83-5427b1155cef
Helped Miguel and Luis install second floor ac unit. Started by laying drop cloths to attic hatch and plastic around clothes in closet. Next located condenser and breakers associated with unit. Disconnected supply and return box while Luis got unit ready to be taken out. Helped bring unit to attic and reattach boxes both sides. Cleaned areas after they finished with install. Got everything ready outside to be loaded in truck at end of day. Learned a few things as well.
Upon arrival found thermostat set to 65 F degrees. Advised customer to keep thermostat set between 70-74 F degrees. Inspected champion air handler in the attic. Blower motor is on/ running. Notice ice build up on line set. Open up cabinet of air handler to found coil frozen solid. Open return cabinet @ unit to find filter dirty. Customer also had filter @ grill. Customer remove screws and stamp face filter grill to install his own filter. Advised customer to upgrade filter grill to filter back grill to make removing and installing filter easier. 14x30 filter grill or to keep 20x20x1 filter @ equipment. Both filter is not needed, double filter will cause a restriction within the system. Follow up is needed once evaporator coil has been thawed. Need to run diagnostic to determine cause of why system is freezing up. **Put system in a state of defrost. Thermostat was put to fan On. Thermostat not calling for AC/ Cooling. Disconnect was turned off. Office to coordinate with customer for re
Performed maintenance on one AC system checked electrical components and mechanical components and electrical connections and checked condenser and evaporator coils and tested condensate drain and safety overflow switch and refrigerant pressures
Today I arrived on site to verify the Trane AHU in the attic. Nest tstat is missing power. Nest Thermostat Issue:Identified the Nest thermostat was not functioning correctly. Determined the thermostat lacked a (C) wire connection. Resolution:Recommended a 5-strand cable installation to resolve the (C) wire issue. System Details:This Nest thermostat controls the entire house AC system. The AC system utilizes a Trane condenser. Upon arriving at the property, the client explained to me that the Nest tstat is presenting an alert that the tstat needs charging. I proceeded to verify the nest tstat. I found that the tstats does not have the (C) wire connected. I explained to the customer that he should consider running a new cable from the AHU to the nest tstats to reinstall the tstat and connect the (C) wire to the base of the tstat. The client said he would like to know an estimate to coordinate the installation of a new cable for the Nest tstat. Note: The existing cable only has 3 w
AC System. Today, I arrived on site to perform an A/C system tune-up and cleaning. Here's what I did: Checked the blower motor and thermostat for proper operation-okay. Air filter: replaced. 410 AprilAir Checked and cleaned the exterior jacket and interior cabinet-okay. Found the blower wheel-okay. Checked the ductwork-okay Washed and cleaned the indoor Evap coil. Checked and cleaned condensate pump and drain line, treating it with anti-algae. Monitored the refrigerant operating pressures-okay. The refrigerant type is 1x) R410A. Inspected the safety devices and found them to be operating properly. Inspected the electrical disconnect box for safe installation-okay. Inspected and tightened electrical wiring connections-okay. Tested and inspected the contact, which is not burned Inspected the electrical for exposed wiring-okay Inspected and tested the capacitor- It was found in starter cap not working. It was replaced in this visit Inspected the fan blade-okay. Cleaned the condenser coi
Today I arrived on site to diagnose a Daikin HeatPump system installed a closet on the the 3rd floor of the house. AC System Inspection & Repair: Identified the AC system was not working, displaying error code E58. Confirmed the AC system services the entire house. Found the EEV (Electronic Expansion Valve) disassembled from the Evaporator coil. Reinstalled the EEV onto the Evaporator coil. When I arrived at the property, the client explained to me that this system was installed not long ago. Previously a technician was checking the system for some failures related to an error code E58. Apparently the tech that verified this system did not complete the diagnosis. For some reason the tech left the EEV valve disassembled from the evap coil and left it loose inside the AHU cabin. The EEV valve is sitting on top of the evap coil. I showed and explained the situation to the client about what was found. I put the EEV valve in its place. I proceeded to restart the system. I removed t
Replaced 2nd floor unico evaporator coil. Pumped system down removed old coil and piped in new evaporator coil with new txv. Pressurized system with nitrogen to check for leaks and no leaks were present. Pulled a vacuum, reattached drain line and released charge. Checked all operations and drain line. system is back up and running repair is completed. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A3D0-F187B63B9EE0446C99B3515D385AB45B
Burnham hot water boiler is constantly running. Boiler unit tstat wire issue. Today I arrived on site to verify Issue: Heating thermostat not turning off the boiler. Location: Heating system zone. Resolution: Found the thermostat of the Burnham boiler with cables touching each other. When arriving at the property, La Quinta Medio has the boiler room. The client explained to me that the basement thermostat. I wasn't turning off the boiler unit. I proceeded to check the thermostat in the basement area. I found the thermostat not working properly, I checked the thermostat cables. I found the red and white thermostat cables, making contact. I proceeded to disassemble the thermostat and made a small repair to the thermostat cables. Conclude with the repair of the thermostat cables. I ran the system multiple times from the basement thermostat. The thermostat responded correctly. The boiler unit responded correctly. I will show the client the result of the repair. The clien