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Lorenzo from Innovative is great. Really knows what he’s doing and great at explaining things to the customer
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I had Mark over for a routine fall/winter maintenance on our newly installed heating system. 15 minutes into Mark starting his work he comes to me with a very concerned look and I go oh oh! Bottom line the guys who installed the new system completely messed up the wiring to the air handlers and zone pumps and thermostats. Mark and his colleague Antonio diagnosed the problem and fixed the whole mess on the time and budget they estimated. Mark and Antonio are true professionals and I strongly urge Innovative Air to retain these guys and be role models, trainers and mentors for other technicians in your company. A great job done by great and terrific guys. Thank you Mark, Antonio and Innovative Air!!👍🏼🖖🙏🏽
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Antonio was great. Very knowledgeable and answered all my questions. Took the time to explain the problem and how he had come to that conclusion. Thank you.
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Maintenance agreement View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-17232E83785A41DDB349AF7128ADE258
Completed heating maintenance on one weilmclain High efficiency, hot water boiler checked and clean, hot surface igniter and flame sensor checked expansion tank, automatic water feeder removed and cleaned condensate reservoir cleaned condensate pump and replaced neutralizer rocks turn system on checked operations left system working View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-7B8F0034E34B454DA813C713FE4F87AC
Upon arrival Inspected multiple thermostat on 2nd/3rd floor levels. Multiple systems that’s zoned. Customer having issues where thermostat is running keeping mid-high level temperature on 3rd floor son bedroom. Check thermostat settings. Remove programming for all T4 thermostat on second and third floor @ customer request. Check boiler operation to be normal. Adjust thermostat to 70 degrees. Watch has temperature gradually decrease @ thermostat. Ran and monitored zone to verify that system is operating correctly. System is back to normal operation @ this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-14AE512E526E404BA806B55F0F7D9C54
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-96AC497DF6EC43F99F6E87A837050BC7 Customer has a error code of the second floor radiant heat thermostat and does not believe it is working: * at arrival found thermostat off * call for heating- immediately there is a error on the thermostat- the error is showing high temperature floor sensor * with the error the call for heating is not going to boiler * reset the error message on the thermostat but it comes right back * place system into test mode to identify radiant heat zone on boiler and circulator pump * once confirmed try to clear error but will not clear * Found radiant heat sensor and manifold - found that the radiant heat sensor was not inside the drilled hole in the floor slab and was very close to the radiant heat supply tubing * correct positioning of sensor and place inside drilled hole in slab * reset error and message immediately cleared * cycle system on and off- normal operations * left sy
Upon arrival inspected 2nd floor Luxaire Furnace. Furnace was displaying error code of 3 flashes. Vent, intake or termination problem. Remove and inspected Intake and Exhaust pipe for blockage. No blockage, pipes are clear @ equipment. Intake- Exhaust pipe termination runs to the roof. Remove pressure switch tubing and check pressure switch. Remove condensation tubing and blew out tubing. Water build up @ inducer motor from exhaust condensation. Blew out line and re-installed hose connection. Power system once more, system is on/running. Normal flash @ control board. No more error code. Ran and monitored system operation. Cycle system on/off multiple times. Check temperature rise @ multiple grilles. Temp range from 100-123F degrees. System is back to normal operation and left operational @ this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-7C6F-AC5EFEF95A804A98919D7145D5E8B864
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-ABFFC0F7601042B5A6C45C4419F65DCF Return to replace wire harness from control board to hydronic heating relay: * At arrival confirmed that the thermostat is still not reading the hydronic heating coil * Shut power to the air handler * Remove the blower door * Disconnected the existing wire harness from the control board to the hydronic heating coil- This harness also connects to the transformer and the blower motor- All connections removed * Installed brand new wire harness, connecting to control board, Transformer, Hydronic heating coil and blower motor * Return the power to air handler and test operations * The carrier Infiniti thermostat is still not identifying the hydronic heating zone- Reset and reinstall multiple times- Will still not read the hydronic heating zone The customer chose to abandon the carrier Infiniti system and install a standard Honeywell T4 thermostat With a standard switching rel
Water panel Heating Maintenance on x2 Gas Furnace systems. x1) Trane Furnace x1) Luxaire Furnace w/ x3 Daikin Ductless HP x2) condenser body Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- Clean filter cells 2x) Electronic Air Cleaner Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air, intake & exhaust lines-ok Check Temperatures split/ temp rise Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump-ok Check and cleaned Humidifier-Cartridge & Cabinet Hum water panel- #35 Check and run Thermostats- operating at this time. Inspected water heater Check for water leak- no leakage at this time. Check gas valve and gas Line-ok Ran water heater, oper
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-9B24D8EC28644C9789D4D2E3243941DA return to ohm out control board on third floor system: * call into RJ Murray tech support * while waiting for them to confirm and get back to us- we did a test installing a T4 thermostat and switching relay and having the thermostat control the fan function and tested system operations in both heating and cooling * the condenser and indoor fan run in cool mode * the switching relay engaged with a call for heat/ hydro coil hot and blower on and running RJ Murray is recommending to replace the wire harness that connects to the control board and goes to the hydronic heating harness- not because it showed it was bad but it’s the only thing not changed he stated. we gave the customer options and she would like to proceed with the wire harness replacement
Today I arrived on site Issue: Boiler not working in the heating system zone. Diagnosis: Found the boiler unit was off due to the pilot light being out. Resolution: Replaced the thermocouple, and the unit is now operating. Upon arriving at the property, the client explained to me that the pilot light of the boiler is not turning on. The client directed me to the boiler room. I found the boiler unit turned off from the power switch. I proceeded to verify the unit. I found that the thermocouple is not working. I showed her and explained to the client that it is necessary to replace the thermocouple so that the boiler can operate normally again. I presented an estimate to the client. The client accepted the proposal. I proceeded to remove the defective thermocouple. I proceeded to install the new thermocouple. I concluded with the repair of the system. I started the system and monitoring for a few minutes. The system did not fail or malfunction after completing the repair. The client was
Upon arrival spoke with customer via phone. Customer granted access through garage and guided me to boiler located in the attic of the home. Navien boiler displaying error code 777. Error code for boiler having issues with LWCO Manual reset was done on the boiler but error code remain. Remove and clean fresh air intake to confirm no blockage. Clean condensate drain line and ignition assembly. Check and tested low water cut off. Add make up water to the system to fired boiler up once more. System is back up and running. Relief valve is not pipe to discharge water to domestic drain, when relief blows off water is dumping on attic floor. Spoke with customer about concern for property damage. Recommending that relief valve drain line drain to be tied into discharge line for condensate drain of hot water heater. Office to follow up with customer to provide quote View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EE1C-D44650CB1FF540E5B5D1D0DD3696553B
Perform heating maintenance on Burnham boiler unit. X1 Burnham boiler unit. X3 AHUs Hydro air handlers. X1 Indirect tank . x1 steam Humidifier. shop power to boiler Removed boiler covered doors- system, full of dust and debris Vacuum and dusted out boiler cabinet and components, under heat exchanger, burner tubes, and piping Removed pilot assembly, and spark igniter from boiler Clean spark igniter with copper bristle brush, and polished clean with steel wool Reinstalled and secured all connections Test expansion tank, water feed, and backflow preventer, air vent, and relief valve- okay Secured and inspected electrical wiring and components Inspect flue piping and inducer mortor- okay Polished and wiped down all equipment Return power to system Test take zoning panel, securing all connections- test Hydro and radiant heating thermostat- zone panel response, circulator pumps on and running and boiler fires Monitor system operations, flames, boiler pressure and temperature- normal Boiler
Hight Efficiency gas Boiler. Gas Boiler. Heat pump hot water heater tank. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger. Check and clean Burners an heat exchanger- ok, vacuumed-ok Checked and cleaned flame sensor and ignition Assembly- cleaned note: ignite assembly need to be replaced Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust, intake lines-okay Check GVD Damper-N/A Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this moment. Check circulation pumps-ok Check and clean condensate pump and drain line Check and run indirect hot water tank -ok Check for water leak,no leakage at this moment Check and clean condensation trap of the boiler-ok Heat pump water heater was visually inspected. Wash and Clean the filter of the HWH. Check for water leak, no leakage at this
Here to replace condensate primary drain pan. Shut power to unit, remove unit covering. Disconnect electrical wiring @ condensate drain. Remove screws to separate evaporator coil to remove and replace condensate drain pan. Installed new primary condensate pan and drain hose. Reconnect electrical wiring. Secure unit back in place and tested condensate drain line. Ran and tested system operation. Normal View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-7CB4DC97D04F48EDAF724822F5C2612B
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-F53D5AB5CE7445B5B062EF4997233F39 Preform maintenance on : (1) crown gas water boiler (1) Goodman gas fired furnace (1) First Co. Hydro air handler GAS WATER BOILER: shut Power to boiler Open boiler cabinet door Removed flame guard, and roll out switch Removed all burner tubes Removed spark igniter: Cleaned with copper bristle brush, and polished with steel wool Vacuum and dusted out burner section under heat exchanger Vacuum vacuumed and brushed all burner tubes, clean and clear Vacuum and dusted boiler cabinet, Piping and components, clean and clear Vacuumed the boiler area, clean and clear Inspected heat, exchanger, flue, piping, and damper motor- okay Test and check expansion tank, Water feed and backflow prevent, Air vent vents and relief valve Secured and inspected electrical wiring and components Reinstalled all burner tubes, flame, guard, spark igniter, and rollout switch Polished and wipe down a
Gas Furnace systems.. X2 heating systems Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger. Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- replaced x2 FR Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air, intake & exhaust lines-ok Check Temperatures settings Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump- washed out. Check and cleaned Humidifier-ok Hum water panel- replaced with a new one Check and run Thermostat- operating at this time. Inspected water heater Check for water leak-no leakage at this time. Check gas valve and gas Line-ok Ran water heater, operating well at this moment. Run system, left system operating well at this moment. No issues at this moment. -/-/-/-/-/-/- -