Lorenzo from Innovative is great. Really knows what he’s doing and great at explaining things to the customer
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I had Mark over for a routine fall/winter maintenance on our newly installed heating system. 15 minutes into Mark starting his work he comes to me with a very concerned look and I go oh oh! Bottom line the guys who installed the new system completely messed up the wiring to the air handlers and zone pumps and thermostats. Mark and his colleague Antonio diagnosed the problem and fixed the whole mess on the time and budget they estimated. Mark and Antonio are true professionals and I strongly urge Innovative Air to retain these guys and be role models, trainers and mentors for other technicians in your company. A great job done by great and terrific guys. Thank you Mark, Antonio and Innovative Air!!👍🏼🖖🙏🏽
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Antonio was great. Very knowledgeable and answered all my questions. Took the time to explain the problem and how he had come to that conclusion. Thank you.
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Completed a/c maintenance on 4 central a/c systems. Dye was found on both air handler that serves the 2nd and 3rd fl located in 3rd fl attic as well as the unit in the master bedroom kneewall. The primary pan for the master bedroom unit was also found cracked there was water in the emergency pan underneath the unit. The water from the pan was removed and drain line was flushed out. Going to need schedule project manager to quote replacements on both of these units. Chemically cleaned all evaporator coil’s. Inspected blower compartment and primary drain pan. Treated and cleared all drain lines,traps and tested all condensate pumps. Brushed and cleaned all electrical cabinets and tighten and secured all electrical connections on both inside and outdoor units. Tested all safety switches all in working condition. Chemically cleaned all outdoor condenser’s checked operations and refrigerant pressures. Tested all electrical voltage, capacitors, and amperage on all motors and compressors.
Duct cleaning and sanitizing for second and third floor system. 8 supplies, two supply trunks, two returns and one return box. System located in attic. Received payment via card on iPad.
Performed maintenance on one conventional AC system and one dual zone Mitsubishi ductless system with two indoor fan coils checked electrical and mechanical components and flushed and tested condensate lines also checked evaporator and condenser coils and cleaned, also checked refrigerant pressures left systems working
Completed a/c maintenance on 5 central a/c systems. All of the condensers were shut off at the disconnect when restoring power the master bedroom system was flashing an error code of ch 60. Diagnosed issue with tech support and neno d to replace main pcb control board and fan motor at the condenser. Chemically cleaned all evaporator coil’s. Inspected blower compartment and primary drain pan. Treated and cleared all drain lines,traps and tested all condensate pumps. Replaced all air filters 16x20x4 20x25x4 14x30x1 14x25x1 12x24x1 Brushed and cleaned all electrical cabinets and tighten and secured all electrical connections on both inside and outdoor units. Tested all safety switches all in working condition. Chemically cleaned outdoor condenser and checked operations and refrigerant pressures. Tested all electrical voltage, capacitors, and amperage on all motors and compressors. Master bedroom system is currently down need to replace control board and fan motor on condenser. View
Service call for little airflow to 2nd floor son’s room. Customer said that his son’s room seems to be hotter than other rooms on the 2nd floor. There are 2 vents in this room that have good air flowing coming out of the vents and the temperature is around 45 degrees. I checked the dip switches and on the control board to check airflow and to make sure it was set up correctly. airflow and all dip switches are set up correctly also dampers to both of these supply’s in the attic are fully open. The air flow could be adjusted slightly higher. Customer did not want to adjust the air flow due to other parts on the 2nd floor being ok. System is operating there are currently no faults. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-6E0E-F3D615F104EC48A0993ADFCC4C3E702F
Today I arrived on site Initial Assessment: Investigated a no hot water complaint for the DHW zone. Problem Identification: Discovered the combustion device had no power. Safety Check: Noted the safety switches were tripped. Upon arriving at the property. The client explained to me that since yesterday there is no hot water in the house. The client mentioned that she wanted to know the cause was related to the maintenance that was done recently. I proceeded to verify the HWH. I found that the combustion safety device had no power. I also found that the safety switches were tripped. I proceeded to check if there was any power switch off. I found the power switch in the boiler room off position. I put it in on position. I started the HWH. The HWH began to operate normally. I showed the client what was the reason that the HWH did not heat the water. I explained to the client that the cause of the failure has nothing to do with the maintenance we recently did on the property.
Performed AC maintenance on x1 Trane Conventional x2 zoned system Chemically clean evaporator coil Chemically treat pans with slow release tabs and gel treatment Flush condensate pans and drain lines Replace High efficiency 20x25x4 Honeywell pop up filter Visually inspected ductwork for leakage and breaks Clean return grill on second floor Inspect thermostat operation Inspect zone dampers and zone operations Remove zone dampers and test zoning functionality to be correct Inspect blower motor and housing for dirt and debris Inspect and test safety switches Inspect and test condensate pump Inspect and test electrical connections Tighten and secure low voltage controls and connections Check temperature split @ equipment Wipe down and polish cabinets Chemically clean condenser coil Check Freon pressure and temperature Inspect and test capacitor/ check for swelling or pitting Inspect and test contactor/ check for burn out or pitting Inspect and test compressor amperage Inspect and test syst
Performed maintenance on two AC systems checked electrical and mechanical components and flushed and tested condensate drain lines and pump capacitor for the first floor condenser is not up to manufacture specifications,replaced capacitor and tested systems left system working filter size 16+25+1 homeowner supplied the filters two filters
(4) TCC AC Maintenance - 410A - 2/Carrier Infinity Heat Pump - 2/Ductless Units - tested high and low voltage components ok, checked and replaced all air filters, noticed 2nd fl unit return ductwork is very dusty, also noticed inside of supply registers are also dusty highly recommended returning to perform FULL Home Ductwork Cleaning, Multiple technician job to remove dirt and growth build up. Noticed EZ Trap dripping tons of water in attic, WrappeD EZ Trap with Insulation tape, no more leakage at this time. Checked evaporator coils noticed coils are extremely rusty, checked primary drain pan with water ok at this time, chemically cleaned coils with evaporator cleaner, checked delta T ok receiving good temperature split, tested condensation lines with water no leakage at this time, checked squirrel cage fan ok, Checked delta T on 1st Ductless unit ok, tested primary drain pan noticed that 1st fl Ductless system is leaking water - noticed signs of water leakage on wall- System has been
Dye test need to done. Heavy duty electrical stored power booster View visual findings from this job here - https://visionshare.xoi.io/?id=XA-FA02-642B27C2009543AFB1599FBF4075074A
Upon arrival remove guess room indoor covers to expose coil and primary drain pan. Flush condensate pan and drain line with warm water. Saw water dripping from opposite end of condensate primary drain pan. After removing white Aesthetic cover at primary pan secondary discharge drain port. Found primary pan with hairline crack. Primary pan needs to be replaced. Temporary repair was made with epoxy spray until office could order and schedule repair trip for replacement of primary drain pan. Customer was advise to keep system off 24-48hours until epoxy adhesive could dry. Repair made isn’t guarantee to resolved issue, repair is made so it may be possible for customer to run AC until replacement of primary pan is completed. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-FA02-ADD4EB2607A34050A839AF8B0AE22916
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-FA02-8AF693826AF44E2D986FE9E88EF9F416 Upon arrival Met with our Electrician who just finished replacing disconnect for 1 floor system. Old existing disconnect with breaker caught on fire. Disconnect was replaced to bypass generac load shed that was giving issue to run 1st floor condenser. After replacement of disconnect system was powered to run and check operation. While system is running only condenser fan motor seems to be online. Saw that 1st floor unit had hard start relay and new standard duty electrical stored power boost system. Checked electrical wiring for compressor to get amperage reading for compressor. While checking compressor amperage. Discovered that compressor was grounded, compressor windings blow out. Checked compressor with megohmmeter to confirm that compressor is bad. Recommend replacement options to customer for their 10yr old system vs compressor replacement and or condenser only Cust
After reviewing the notes from Nigel and inspecting the unit. The disconnect and breaker were found faulty and need to be replaced. Office spoke with the customer and she approved of the repairs. Repairs were made. Left unit operational.
Arrived at location there was no one there called Mrs Sally and no answer called husband Chad and spoke with him he tried to get someone to get me in but could not discussed with homeowner and he said he will install the filter so the filter was left on the front porch as requested please see picture for reference