Lorenzo from Innovative is great. Really knows what he’s doing and great at explaining things to the customer
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I had Mark over for a routine fall/winter maintenance on our newly installed heating system. 15 minutes into Mark starting his work he comes to me with a very concerned look and I go oh oh! Bottom line the guys who installed the new system completely messed up the wiring to the air handlers and zone pumps and thermostats. Mark and his colleague Antonio diagnosed the problem and fixed the whole mess on the time and budget they estimated. Mark and Antonio are true professionals and I strongly urge Innovative Air to retain these guys and be role models, trainers and mentors for other technicians in your company. A great job done by great and terrific guys. Thank you Mark, Antonio and Innovative Air!!👍🏼🖖🙏🏽
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Antonio was great. Very knowledgeable and answered all my questions. Took the time to explain the problem and how he had come to that conclusion. Thank you.
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Dye test need to done. Heavy duty electrical stored power booster View visual findings from this job here - https://visionshare.xoi.io/?id=XA-FA02-642B27C2009543AFB1599FBF4075074A
Upon arrival remove guess room indoor covers to expose coil and primary drain pan. Flush condensate pan and drain line with warm water. Saw water dripping from opposite end of condensate primary drain pan. After removing white Aesthetic cover at primary pan secondary discharge drain port. Found primary pan with hairline crack. Primary pan needs to be replaced. Temporary repair was made with epoxy spray until office could order and schedule repair trip for replacement of primary drain pan. Customer was advise to keep system off 24-48hours until epoxy adhesive could dry. Repair made isn’t guarantee to resolved issue, repair is made so it may be possible for customer to run AC until replacement of primary pan is completed. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-FA02-ADD4EB2607A34050A839AF8B0AE22916
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-FA02-8AF693826AF44E2D986FE9E88EF9F416 Upon arrival Met with our Electrician who just finished replacing disconnect for 1 floor system. Old existing disconnect with breaker caught on fire. Disconnect was replaced to bypass generac load shed that was giving issue to run 1st floor condenser. After replacement of disconnect system was powered to run and check operation. While system is running only condenser fan motor seems to be online. Saw that 1st floor unit had hard start relay and new standard duty electrical stored power boost system. Checked electrical wiring for compressor to get amperage reading for compressor. While checking compressor amperage. Discovered that compressor was grounded, compressor windings blow out. Checked compressor with megohmmeter to confirm that compressor is bad. Recommend replacement options to customer for their 10yr old system vs compressor replacement and or condenser only Cust
After reviewing the notes from Nigel and inspecting the unit. The disconnect and breaker were found faulty and need to be replaced. Office spoke with the customer and she approved of the repairs. Repairs were made. Left unit operational.
Arrived at location there was no one there called Mrs Sally and no answer called husband Chad and spoke with him he tried to get someone to get me in but could not discussed with homeowner and he said he will install the filter so the filter was left on the front porch as requested please see picture for reference
Checked one AC system diagnosed the air filter was dirty homeowner replaced the filter also checked condenser found circuit breaker was in tripped position reset circuit breaker and still no power to condenser removed circuit breaker and placed a new breaker to test the system the circuit breaker is still tripping disconnected compressor and condenser fan motor to test system circuit breaker is still tripping replaced all electrical connections and bypass the generac outdoor module had to replace the capacitor and install a had start kit turned system on and it is functional after bypassing the genarac module removed jumper from disconnect to condenser as this was temporary for testing purposes homeowner is having her electrician visit the site tomorrow recommend a follow up visit after electrician is completed with the electrical work
Checked one Trane AC system diagnosed the circuit breaker for the air handler was tripped reset circuit breaker and checked system operations and condensate pump recommend to have a certified electrician visit the home and check the electrical panel and circuit breaker spoke with client and told him we do have certified electrician’s and they will be able to check the electrical system office personnel please follow up on this matter please he needs a electrician
Install new Aprilaire steam humidification system.
New high efficiency forced air furnace and condenser
Installation of Trane Heating and Cooling System!
Installation of new Ceiling Recessed Mitsubishi Ductless System.
