Overall Experience
Quality
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Service technicians are knowledgeable and walk you through it. Fair pricing.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Lorenzo was great super helpful and explained everything clearly. Thanks!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Completed heating maintenance on two gas fired furnace removed and cleaned igniter and flame sensors and clean burner tubes. Replaced filters 16 x 25 x 4 also check blower wheels and capacitors and mechanical components. Also replaced neutralizer rocks for both systems. Turn system on and checked operations left systems working. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-15AE527DE47B45FF86F90D28CA644FC0
Upon arrival met with Anna & Jennifer to gain access to the home. Spoke with customer via phone. Customer is explaining that kitchen room thermostat would not run boiler to heat kitchen area and part of the 1st floor zone. While on site inspecting kitchen switching relay. When wiring was touch while checking terminals @ C,R,W relay was clicking on and off indicate as if relay or wiring had a short. Shut power to boiler to inspect wiring @ thermostat and Switching relay. Cut and re-strip wiring @ relays. Secure wire neatly making sure wiring is not touching metal casing or any other wire @ relay. Had zone call for heat once more. Boiler fired up and is on and running. Check flow @ boiler supply and return piping. Piping are hot to the touch. Check radiator and baseboard. Took temperature rise @ multiple locations. Temperature range are over a 100F degree, thermostat went from 66F- 68F. Zone is back up and running. Boiler is left operational @ this time. Boiler was cycled multiple times
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-0F7BCB5563874841A042FD214DCE15A5 The customer has no hot water: Customer states that he called babushka out last week to fix the heating problem- Since he was out last, he has had heat throughout the home, but no hot water. Arrival found the indirect tank set for 160°- But the circulator pump is not running- Confirmed that the aquastat is calling for domestic hot water, but no line voltage is going to the circulator pump. Found from last visit many changes on the boiler, Controls disconnected, Relays relocated, And wiring change changes. We were able to provide the customer with a tank of domestic hot water by switching the relay back to the domestic hot water side- But with the relay switching ensure that something else is going to be affected. With the cold temperatures, do not want to compromise any of his existing heating right now so return the relay back to where we found it. After speaking with ma
Heating Maintenance on Trane Gas Furnace system. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- replaced. Pristine dynamic pad replacement Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air, intake & exhaust lines-ok Check Temperatures settings Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump- ok Check and run Thermostats- operating at this time. Ran and monitored system, left system operating well at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-61793EB47AF843EEB3BDC5A65743204F
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-6C5A8E72551048F1AF4A388770F13932 Customer has lack of heating in multiple zones of the home: Confirm that the thermostats are calling for heating at arrival Confirm that the circulator pumps for each zone that are controlled by the Argo panel are receiving 115 V and are on and running Argo panel is responding properly with calls from thermostats Found that one of the pumps in line on the supply side of the boiler is drawing high amps in is bad- Confirm findings and reach out to management for a game plan with repair We do not want to Drain the heating system piping to replace the circulator pump as the problems that it will create doing so At the reviewing today’s diagnostics with ownership- Need to do a little bit of research and come up with a game plan for a repair Office will be following up with customer
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-D38F553182C0481DAF9FF31BAA0060B0 Customer states that he hears a rattling noise from the HVAC system at start up after the maintenance was completed: At arrival the customer explained that multiple times a day they hear a rumbling sound coming from the boiler room in the basement- They believe it happens when the heat turns on. Called for heating from the first floor thermostat- Hydro air handler is on and running and boiler fires normal operations Absolutely no rattling or rumbling noise coming from the system at this time Call for heating from the second floor system- Complete normal operations with no abnormal noises Test domestic hot water zone on system- Circuit pump is on and running and boiler fires and reaches the temperature- Normal operations, no abnormal noise noises The customer showed me a video recording of the noise- It sounds like the blower motor/ gas train Inside the Burnham Alpine
Gas hot water boiler/AHUs X1) Gas Boiler. X1) Indirect hot water tank. X2) AHUs / Hydro coils. X2) 20x22 Prestine air filters. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger. Check and clean Burners an heat exchanger- ok, vacuumed-ok Checked and cleaned flame sensor and ignition Assembly-ok Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust, intake lines-okay Check GVD Damper-N/A Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this moment. Check circulation pumps-ok Check and clean condensate pump and drain line Check and run indirect hot water tank -ok Check for water leak,no leakage at this moment Check and clean condensation trap of the boiler-ok Check for water leak, no leakage at this moment. Perform maintenance on X2 air handlers Check fan blower motor-ok Check el
Today I arrived on site to address the no heat issue on the 2nd and 3rd floors. Heating System Service: Determined the heating system was the zone affected. Identified a clogged air filter as the fault. Installed a new air filter. Confirmed the system is now operating correctly. Upon arriving at the property, the housekeeper gave me access to the boiler room. I proceeded to check the boiler unit. I did not find faults or malfunctions in the boiler unit on this occasion. I proceeded to verify the AHU in the Attic. I found the unit not operating. I called for heat from the nest tstat. The system did not respond. I found that the control module is presenting a code error. I also found the air filter clogged. I replaced the air filter of the unit. Reset the system. The system began to operate normally. I monitored the system for about 15 minutes. I checked the temperatures in the outlet. supply: 101-110 Return: 49 I showed her and explained the situation to the housekeeper.
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-7C6F-20142B3C82704F65AC322F918E0A6161 Perform maintenance on Burnham guest water boiler with two heating zones + 2 Hydro air handlers: GAS WATER BOILER: Power down system at arrival Remove boiler cover door to access all components Check boiler pressure and temperature-ok Shut pilot off at gas valve Removed all burner tubes from boiler Vacuum and brushed out all burner tubes, clean and clear Vacuum and dusted out boiler cabinet and components, clean and clear Vacuum and dusted boiler, piping and components, clean and clear Secured, polished and inspected all electrical wiring, connections, and components Thermocouple replacement Was recommended and explained to the customer, but the customer does not want to move forward with it Reinstalled all burner tubes and relight pilot Inspect heat exchanger And flu piping- ok Return power to the system Call for heating on all thermostats and confirm that both circulato
Today I arrived on site to address the reported noise from the boiler unit. Boiler Unit Inspection:Ran the heating system and monitored the boiler unit for approximately 30 minutes. Did not detect any unusual noise during the monitoring period. - Richard Dominguez addressed a noise issue reported by Mrs. Mayer, which was described as a loud whirring sound affecting multiple floors. - Mrs. Mayer mentioned that the pump might have been installed incorrectly and was working hard, suggesting it might be time for a replacement. - Richard confirmed that all circulator pumps were running without noise during his inspection. - Mrs. Mayer agreed to make an audio recording of the noise when it occurs, as it was not present during the call. - The conversation concluded without a sale or immediate resolution, but with a plan for Mrs. Mayer to provide further evidence of the noise issue. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-3D5C8D6BC4524A028BC5A3FEAE666
Today I arrived on site to address a control board and Nest thermostat malfunction. Service Actions: Identified a malfunctioning control board and Nest thermostat. Replaced both the control board and Nest thermostat. Confirmed resolution of the issue. Upon arrival at the property. I explained to the client the reason for this visit. The customer was waiting for us. I proceeded to verify the system. I proceeded to disassemble the defective control board of the unit. I proceeded to install the new control board in the unit. I made all the connections and adjustments necessary to conclude with the installation of the new control board. I tore the unit. The unit began to present a failure related to the Nest thermostat. I checked the Nest thermostat, I found a malfunction of the Nest thermostat which caused the existing boar control to fail. I explained the situation to the client and suggested that the client install a new Honeywell T6 tstat. The customer asked some questions
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-85A76399EB7F438ABBBEC8C97D21280B Customer is Issues in multiple areas of the home for the heating system: (1) Kitchen toe kick (1) basement toe kick (1) brothers radiator (2) top floor rads in bathroom and back closet (1) basement zone Found that in all of the zones listed above that water is not circulating properly through the radiators or toe kick heaters The brothers room has a radiator in it. The supply side piping is getting hot, but the return side is not. The bleeder is on the supply side of radiator so unable to properly bleed the radiator The basement toe kick heater fan is randomly turning on and off but hot water is circulating properly the kitchen toe kick has water going to it but not circulating hot water and even after bleeding- no air and only cold water Found that when testing the basement cast-iron radiator zone that some baseboards heat up extremely quickly while others take over 20 mi
HVAC heating systems X3 blower wheels deep cleanings -AHU in the boiler room. -AHU in the Attic. -AHU in the laundry room closet. Completed deep cleaning of three air handlers blower wheels disconnected electrical wiring and panels removed blower assembly and motor and removed the blower wheels and chemically cleaned them reinstalled and replaced all electrical wiring and panels and tested systems operations left all systems functional also the thermostat for the living room radiant heat was not communicating with the heating system checked electrical connections and reset the thermostat left system working View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-928D903818E941DAB2A14D3623E65D56
Perform a tune-up and cleaning to help ensure reliable and safe operation. X1 Hot Water Boiler. X1 DHW indirect tank. X4 AHUs. Inspect for cracks & deterioration of Heat Exchanger. Check and clean Burners, brush and vacuumed-ok Check and clean flame sensor and ignition Assembly-ok Check Safety Controls-ok Check electrical wiring and components-ok Check water feeder-ok Check back flow prevent-ok Check expansion tank-ok Check relive valve-ok Check Gas valve & Gas Line-ok Check Combustion Air, Flue pipe-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats-okay Check circulation pumps-ok Perform inspection on a DHW tank. Check for water leak, no leakage at this moment. Check water valves-ok Check line-ok Check ST-12 exp- okay Check Aquastat-okay Check circulate pump-okay Run and monitored for good operation-ok Run system, check radiant and hydro coils, all of them getting hot. Perform maintenance on air handlers Check fan blower motor-ok Check electr
Thermocouple completed heating maintenance on one Hot water boiler removed and clean burners and replace thermocouple and clean pilot assembly. Checked expansion tank and safeties also tested lower cut off and check natural gas lines and checked for carbon monoxide not detected left system working also performed heating maintenance on two Unico Hydro air handlers checked coiled and sprayed replace filter 18 x 25 by one for the basement system and replaced April air 213/210 for system located in attic tested systems operation left system systems working