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Prompt. Clear and concise explanations. Provided options. Courteous. Nice guy!
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Innovative Air is always reliable and professional Lorenzo and Gary provided great fall service in timely and knowledgeable manner.
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Antonio S is a very impressive technician. He was able to diagnose the electrical problem in a very short time. He is a great asset to Innovative Air
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Took forever for us to decide to insulate our attic mostly because we had so much junk up there. But this group took everything away, put in new flooring and great insulation. We went from R11 to R42! What a difference. We set the thermostat to 60 at 9pm each evening but it never gets to that because the insulation does such a good job of keeping heat in. Also insulated where we had a frozen pipe situation and no frozen pipes this winter. Group very nice to work with.
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Very knowledgeable company representative. The crew was on time and professional. The workmanship was very good . I am very happy and will definitely use Innovative Air Solutions again
Response from Innovative Air:
Thank you Chris for your feedback. Always happy to hear good things about our team. Please let us know if you need us in the future. We are always here to help. Thanks again.
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Service was very good. The knowledge was exceptional and provided me with what was needed and what was not needed.
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Gas Hot Water Boiler. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger. Check and clean Burners, brush and vacuumed-ok Check and clean thermocouple and pilot Assembly-ok Check Safety Controls-ok Check electrical wiring and components-ok Check GVD-Damper-ok Check water feeder-ok Check back flow prevent-ok Check expansion tank-ok Check relive valve-ok Check Gas valve & Gas Line-ok Check Combustion Air, Flue pipe-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats-okay Check circulation pumps-ok Inspected water heater. Check for water leak-no leakage at this time. Check gas valve and gas Line-ok Check and flush water tank un till water comes clear-okay Water condition- a little bit rusty. Ran water heater, operating well at this moment. Run system, check radiators, all of them getting hot, left system operating well at this moment. No issues at this moment.. View visu
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-7C6F-9D8F851C443049CEB4C4EF9C9D8E65F9 Perform maintenance on Carrier infinity Multi stage heat pump system with electric back up heat: Access air handler in attic space Open evaporator and blower cabinet doors Inspect the equipment- Dirty and covered in bacterial growth Chemically sprayed, brushed and rinse the evaporator coil, clean and clear Chemically sprayed and polished the primary drain pan and evaporator coil clean and clear chemically treated the primary pan and added condensate tablets chemically sprayed and brushed drain line and trap clean and clear- blew out and flushed with fresh water secured and inspected electrical wiring and components chemically sprayed and polished blower motor and assembly as well as inside entire air handler cabinet close up air handler and air seal large hole in cover door test thermostat and call for heating- heat pump system is on and running cleaned and dusted out el
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-7C6F-BE5A1FF4898148A2824E92C17F8FCB02 Preform maintenance on (2) Mitsubishi ducted air handlers with (1) condensing unit: removed all screws for air handler cabinet doors on evaporator coil, delta T plate, blower cabinet and filter rack removed completely plugged air filters from both systems which could have easily caused the fault yesterday chemically sprayed filters outside and wash clean with hose, dried and reinstalled chemically sprayed and polished blower cabinets and components clean and clear inspected blower wheels- ok chemically sprayed washed and rinsed, indoor evaporator coils, clean and clear Chemically treated primary pans and added condensate tablets Brush drain lines and traps, clean and clear Flushed and tested all drainage with hot water- Normal operations, no leaks Blew out second floor, gravity drain line Secured and inspected electrical wiring and components Chemically sprayed and polish
Upon arrival spoke with customer, customer is explaining that system stopped working. Adjusted thermostat to call for heat. Switch fan from auto to On. Checked air handler and branch box control settings. No error code was flashing @ either boards. Checked applied voltage. 240 volts available at control. Checked outdoor unit, condenser is on/running. Check pressure and temperature to be stable. Suction line is hot to the touch. Informed customer that with system operating correctly @ this time I’m unable to diagnose a working system. Explained to customer that if system is showing intermittent issues and should fail after today’s visit 11/24/25 customer should leave system as is until we’re able to inspect system. System is left operational @ this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-7C6F-367011A26F27415AB78B525467FD7A7F
Check Unico heat pump located second floor attic, diagnosed, low-voltage wiring, chewed up by rodents as a temporary repair for heat rewired system highly recommend to return and install two guard dog float switch and repair wiring as per manufacturer specifications. System is functional at this time.Sent email to homeowner with option for repairs View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-2AB7ED1EB58C4459BC50C0393A3ECAED
Heat Pump System. Perform A Tuneup on Heat Pump systems, indoor & outdoor units were inspected. X2 AHUs. X1 Co de ser unit. Perform a tune-up and cleaning to help ensure reliable and safe operation. Performance Vacuumed & brushed on Airhandler units. Check blower motor-ok Check and cleaned all the Electrical Components-ok Check & cleaned indoor units Jacket-ok Check Air filters:washed Evap coil-cleaned. Drain Pan and drain line-ok Checked airflow-ok Run Thermostats-ok Thermostats batteries replaced at this time. Check UV Light Bulbs-N/A Check & cleaned Steam Humidifier-N/A Check and clean Condenser units Check & cleaned Electrical components brushed polished-ok Refrigerant: R410A. Condenser Coil-cleared. Check pressures and Temperatures- stables There are running on stables pressures and Temperatures at this time. This systems are operating in Good conditions, there were no faults at this time. Runs and monitored systems. Heat Pump systems were left operating correctly at this time.
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-8116A7BE5B2D41E6B4359E1BAD6560BA Customer called in for no heat on the second floor and her son’s bedroom: After speaking with customer found that the heat is not working in the basement, The first floor front of the house and the second floor baseboard heating zones. The customer believes that there is a problem with the thermostat wiring as she had multiple companies trying to fix this issue- Three years old I checked the wiring on the thermostat for the second floor at arrival- I found the green wire connected to common Coming from the boiler wire And the other side connected to the thermostat side of the zone valve of the second floor- This was not correct. Corrected low-voltage wiring so R and W From the thermostat are going to the two yellow wires on the zone valve. After correcting this code for heating- Zone valve does not open- Jump out thermostat and zone valve still does not open. Found that s
DID NOT SERVICE OIL SIDE OF BOILER 1 Gas Hot Water Boiler: Burderus Oil Boiler and x7 Air handler units with Hydro coils. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners and heat exchanger- ok Check Safety Controls-ok Check electrical wiring and components-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this time . Check zoning operation-isolate and run zoning. Check circulator pumps-ok amps and voltage check. Check for water leak no leakage at this time. Run and monitored for good operations. All zones are fine supply and return lines getting hot. Perform check for HWH. Check for water leak, no leakage at this time. Check control gas valve-ok Check air Combustion and Draft-ok Run and monitored for good operation-ok Perform maintenance on x7 air handlers with Hydro coils. Check fan blower m
Pressure package Removed defective parts from hot water boiler and installed new parts Parts are as follows expansion tank, water, air vent Relief valve and watts Automatic water feeder refilled system with water, tested for leaks and purged air out of system no leaks detected Turn system on and checked operations and check gas lines and checked for carbon monoxide natural gas or carbon monoxide detected left system working View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-AB4C93104569425BBBB7CA03206F1700 landlord Mrs Sue was not at the location called her and informed her that the job is completed and functional with her approval I charged the card on file
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-FA37469C45F5481D86D5B8D264FD37F9 Checked boiler for second floor heating diagnosed. We have a defective expansion tank and a relief valve. Also, the air vent is leaking highly recommend to replace these components along with the water feeder for the proper operation of the equipment. Also recommend a maintenance on the system.attempted to call landlord and no answer I tried three times office please follow up
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-BF24C8F9F7524C60B5213418EFA32816 Diagnosed that the blower motor is grounded and is tripping the circuit breaker. Also this system is over 15 years old and the burners are corroded. Highly recommend a replacement of this system due to age and safety concerns office personnel. Please follow up with pricing for the fan motor and Burner cleaning note System is Not operational and there’s no way to physically test the system please see photos and videos for further details. Left gas supply shut off as found gas was off by gas company. Also left power supply off to system for safety concerns.
Today I arrived on site Furnace Inducer Motor Replacement Identified the call as an inducer motor replacement on the furnace unit. Confirmed the unit provides heating for the entire house. Found the existing inducer motor malfunctioning. Replaced the malfunctioning inducer motor during this visit. Verified the system is now operating correctly. Upon arriving at the client's property. I explained to the client about this day's visit in relation to the repair in the furnace unit. The client directed me to the basement where the system is. I proceeded to verify the furnace unit. Start the unit. Listen to the existing motor inductor making noises. I proceeded to dismantle the defective engine inductor. I proceeded to clean the work area to install the new inductor motor. I proceeded to install the new inductor motor in its place. I secured and fixed the new inductor engine. I made all the connections and the necessary adjustments to complete the repair. I proceeded to start the
Customer is having an issue with the second floor heating system: This is a newly installed train furnace, coil, and condenser When there is a call for heat, There is chattering at the AL2 Control board and the outdoor condenser is turning on and off At arrival, the system is off- Visually inspect indoor and outdoor equipment and thermostat Call for heating from the second floor thermostat The furnace fire is normally and is on and running After a few moments notice chattering at the AL2 control board And the outdoor condenser is cycling on and off Found incorrect voltage at the furnace. between Y from thermostat and C - there is 26 volts with no call for cooling when Y from the thermostat and Y from the AL2 board are connected - The voltage is fluctuating 10-15 volts When checking between common and Y from the AL two board, there is no power Spoke with manufacturing and confirmed that system is operational and no issues with the equipment The issue is on the thermostat side And train
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-169A3DBF2BB84393A0C45C1E1DADF8E4 Perform maintenance on Burnham Alpine high-efficiency water boiler with two Unico Hydro air handlers: GAS WATER BOILER: shut power to boiler removed boiler door to access components disconnected and removed dirty condensate trap disconnected and removed flame rod and spark igniter Cleaned both the flame rod and spark igniter with copper bristle brush and polished clean with steel wool- Reinstalled and secured all connections Chemically sprayed and brushed condensate trap, clean and clear, Flush and prime with freshwater Recommended neutralizer mineral replacements- The customer had them on site Disconnected condensate pump and dumped old minerals / Washed and brushed inside of pump, clean and clear / Prime with freshwater and install new neutralizer minerals provided by customer Reassemble pump and drainage- Support the three-quarter PVC Pipe that is leaving the boiler a
Completed heating maintenance on two Lennox furnace please see XOI for details