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Prompt. Clear and concise explanations. Provided options. Courteous. Nice guy!
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Innovative Air is always reliable and professional Lorenzo and Gary provided great fall service in timely and knowledgeable manner.
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Antonio S is a very impressive technician. He was able to diagnose the electrical problem in a very short time. He is a great asset to Innovative Air
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Took forever for us to decide to insulate our attic mostly because we had so much junk up there. But this group took everything away, put in new flooring and great insulation. We went from R11 to R42! What a difference. We set the thermostat to 60 at 9pm each evening but it never gets to that because the insulation does such a good job of keeping heat in. Also insulated where we had a frozen pipe situation and no frozen pipes this winter. Group very nice to work with.
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Very knowledgeable company representative. The crew was on time and professional. The workmanship was very good . I am very happy and will definitely use Innovative Air Solutions again
Response from Innovative Air:
Thank you Chris for your feedback. Always happy to hear good things about our team. Please let us know if you need us in the future. We are always here to help. Thanks again.
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Service was very good. The knowledge was exceptional and provided me with what was needed and what was not needed.
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Customer is having an issue with the second floor heating system: This is a newly installed train furnace, coil, and condenser When there is a call for heat, There is chattering at the AL2 Control board and the outdoor condenser is turning on and off At arrival, the system is off- Visually inspect indoor and outdoor equipment and thermostat Call for heating from the second floor thermostat The furnace fire is normally and is on and running After a few moments notice chattering at the AL2 control board And the outdoor condenser is cycling on and off Found incorrect voltage at the furnace. between Y from thermostat and C - there is 26 volts with no call for cooling when Y from the thermostat and Y from the AL2 board are connected - The voltage is fluctuating 10-15 volts When checking between common and Y from the AL two board, there is no power Spoke with manufacturing and confirmed that system is operational and no issues with the equipment The issue is on the thermostat side And train
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-169A3DBF2BB84393A0C45C1E1DADF8E4 Perform maintenance on Burnham Alpine high-efficiency water boiler with two Unico Hydro air handlers: GAS WATER BOILER: shut power to boiler removed boiler door to access components disconnected and removed dirty condensate trap disconnected and removed flame rod and spark igniter Cleaned both the flame rod and spark igniter with copper bristle brush and polished clean with steel wool- Reinstalled and secured all connections Chemically sprayed and brushed condensate trap, clean and clear, Flush and prime with freshwater Recommended neutralizer mineral replacements- The customer had them on site Disconnected condensate pump and dumped old minerals / Washed and brushed inside of pump, clean and clear / Prime with freshwater and install new neutralizer minerals provided by customer Reassemble pump and drainage- Support the three-quarter PVC Pipe that is leaving the boiler a
Completed heating maintenance on two Lennox furnace please see XOI for details
Perform maintenance on carrier gas fired furnace with steam humidifier: - Shut power to the furnace - Removed furnace cabinet door and blower cabinet door - Removed flame sensor and hot surface igniter - Cleaned flame sensor with copper bristle brush - Inspected hot surf igniter- showing heavy wear and replacement is recommend recommended - Vacuum and brushed all burner jets, clean and clear - Vacuum and dusted furnace cabinet and components - Vacuum and dusted blower cabinet and components - Secured and inspected all electrical wiring, and connections - Inspected blower motor wheel and assembly - Blew out and vacuumed electrical clean clear - Reassemble all components into furnace and secure connections - Inspect flue piping to chimney breach- okay - Return power to furnace - Call for cooling on the thermostat: the indoor blower and outdoor condenser are on and running: perform powder cloud test on heat exchanger- no blow back - Stop for cooling - Drain the existing steam humidifier
Preform maintenance on x1- gas fired water boiler with (2) heating zones: * shut power to boiler * removed flame guard, roll out, burner tubes and spark igniter * cleaned spark igniter with copper bristle brush and polished with steel wool * vacuumed and dusted burner section under heat exchanger * vacuumed boiler area clean * vacuumed and brushed all burners clean * vacuumed and dusted boiler cabinet, piping and components clean and clear * inspect flue piping and flue damper / motor * test and inspect water feed/ expansion tank, air vent and relief valve- okay * Reinstalled all burners, flame guard and roll out switch * return power to system * call for heating on first floor thermostat: vent damper opens, igniter sparks pilot and boiler fires - circulator pump on and running- normal operations * confirm supply and return piping heating properly and system shuts down on temp of 180 * the second floor heating thermostat and monitor operations and confirm that zone also satisfies at 1
Today I arrived on site to address the reported AC issue. Troubleshooting & Diagnosis: Determined the AC system for the entire house was not working properly. Identified the blower motor as non-operational. Found that the capacitors and contactor were also not functioning. Noted the system operates on R22 refrigerant. Upon arriving at the client's property. The client explained to me that the condenser unit is constantly running and does not stop. I proceeded to verify the tstat. The tstat is operating well this time. I proceeded to check the AHU in the attic. I found the blower motor, not working in the AIRHANDLER Unit. I also found the blower motor Starter cap not working. I proceeded to check the condenser Unit. I found in the condenser Unit, the CAP and the Contact not working. The condenser Unit continued to run without receiving an AC call from the thermostat. I showed him and explained to the client the situation of the system. I recommended the customer to consider replacing t
I/W Upon arrival had customer run 1st floor/basement system. Check applied voltage. 244volts Check compressor amperage. 7.08-8.37 amps Fan is running @ higher amperage than factory rating of .93 fan motor is pulling .94-1.16amps Checked compressor windings with meggohmmeter to show compressor is good. Spoke with technician support. Technical support recommended that a crank case heater may be helpful once refrigerant charge is above 10lbs. technical support also mentioned that in some case based on thermostat that is being used we could get reverberations @ outdoor unit. System is working @ this time, issue is premature we’re unable to determine cause of condenser making screeching sound on shut down. Customer will monitor system operation. Manufacture is aware of this issue with 1st floor Trane condenser. Need to monitor system operation in the future. Issue may need to be revisited @ a later time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-57DC-48E7
Dirt accumulation on air movement system View visual findings from this job here - https://visionshare.xoi.io/?id=XA-853F-B6422A050E694186A3972FD7084F8732 Perform blower wheel and air movement rejuvenation for both first and second floor systems- Trane and Ameristar equipment: Shut Power to furnaces Open furnace and blower cabinet doors Disconnected and removed electrical control board and bracket from blower cabinet Disconnected and remove the limit switch from blower assembly Disconnected and removed capacitor from blower assembly Remove the blower wheels from blower motor shafts Removed blower motors from assemblies Brought indoor blower wheels, and assemblies outside- Chemically sprayed washed And rinsed blower wheels, and assemblies, clean and clear multiple times- polished and Dried vacuumed / dusted and polished blower motor cabinets clean and clear dusted and vacuumed motors clean and clear polished all wiring and secured connections installed blower wheels back into asse
Return to reclaim refrigerant, Repair leak on suction line at condenser, And full recommissioning: at arrival shut power to the system reclaim whatever remaining refrigerant was left inside the system remove core pins from service ports protect the suction line service valve in preparation for repair with torch, braze and repair leak at suction line outside preform nitrogen pressure test at 400psi on coil, line set and condenser check with bubbles to confirm no leaks and system holding at 400psi release all nitrogen from system place system into vacuum while system is in vacuum- removed panels of the condenser to expose the condenser coil- Coil and cabinet cabinets are dirty Chemically sprayed and washed outdoor condenser coil, Cabinets and fan blades, clean and clear Reassemble and secure all panels back onto condensing unit System and vacuum over one hour- holding install factory charge + additional for line set and coil totaling in 10lbs 9oz R410A cycle system on and off multiple t
Return to replace evap coil for 1st floor aspen air handler. Pump system down removed existing leaking coil. Installed new coil, pressurized system for leaks and pulled a vacuum. Charge was released and 2lbs of refrigerant was added to the system. Repair is completed system is operational. Customer left before we were finished but approved for us to use credit card on file. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-D939-18E17D72F61746E6831B2EDC3A819CA6
(1) TCC AC Maintenance - 410A - TRANE - Tested high and low voltage components ok, checked return grille and replaced 14x24x1 Filter provided by client, checked squirrel cage fan noticed blower wheel is extremely dusty and has heavy signs of growth build up. Blower must be removed and cleaned. Highly recommended for us to return for blower wheel cleaning ASAP. Checked evaporator coils and cleaned with evaporator spray and water. Tested primary drain pan with water multiple times no leakage at this time, tested condensation pump with water pump is operational no leakage at this time, cleaned out EZ Trap Safety with brush also cleaned Primary Pan, Drain is flowing freely with no blockage, Checked Condenser pressures, checked condenser coils ok. Sprayed and washed off condenser with hose. Checked electrical compartment and cleaned, tested compressor amps and blower amps, System is currently fully operational and cooling well at this time, Spoke to client about life expectancy of Air Condi
Performed leak check on the first floor AC system with ultraviolet light and goggles found ultraviolet dye and refrigerant oil at the suction line at the condenser please see photos recommend to recover the refrigerant 410 and repair the leak and pressurize the system with nitrogen to check for pressure drop and then evacuate the system and recharge system with refrigerant 410A 8lbs condenser factor charge and top off system
Service call for water near both furnaces in the basement mechanical room. On arrival homeowner explained that we had recently done the maintenance on both systems and she had found some water near the condensate pumps near the furnace. Both a/c systems drain into this pump. found that the condensate pump was not fitting on the base properly. Adjusted condensate pump and tested. Poured water in all drains did not find any leaks and pump is operating properly customer is going to keep an eye out for any further issues. https://visionshare.xoi.io/?id=msa7b6f0bd-575d-i184-a045457dbce5-uF83-75f1f05123e1
Completed a/c maintenance on a unico air handler with a run tru outdoor condenser. Chemically cleaned evaporator coil. Inspected blower compartment and primary drain pan. Treated and cleared all drain lines,traps and tested all condensate pumps. Brushed and cleaned all electrical cabinets and tighten and secured all electrical connections on both inside and outdoor units. Tested all safety switches all in working condition. Replaced pristine air filter size 14x30 Chemically cleaned outdoor condenser and checked operations and refrigerant pressures. Tested all electrical voltage, capacitors, and amperage on all motors and compressors. System is operating properly at this time. https://visionshare.xoi.io/?id=msc26aa56d-575d-i184-7d57473995b2-uF83-8923a725e78a
AC Maintenance on x2 Ducted Mitsubishi Heat Pump system w/ x1 Condenser body Perform a tune-up and cleaning to help ensure reliable and safe operation on x2 indoor heads x1 outdoor condenser unit. Blower Motor – measure amperage and voltage for proper operation Thermostat – test for proper operation Clean existing air filters-cleaned and washed. Check and clean fan blower wheel-ok Clean indoor coil-cleaned and washed Clean Condenser Coil-cleaned and washed Flushed out drain line-ok Monitor refrigerant operating pressures-ok suction line: 125psi Liquid line: 350 psi Refrigerant type: 410A Electrical Disconnect Box – inspect for safe installation Electrical Wiring – inspect and tighten connections-ok Test/inspect contactors for burned, pitted contacts-good Inspect electrical for exposed wiring-good Inspect and test capacitors-good Inspect fan blade-ok Clean condenser coil and remove debris-ok Inspect service valves for proper operation-good Compressor – monitor and wiring connections-goo