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Prompt. Clear and concise explanations. Provided options. Courteous. Nice guy!
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Innovative Air is always reliable and professional Lorenzo and Gary provided great fall service in timely and knowledgeable manner.
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Antonio S is a very impressive technician. He was able to diagnose the electrical problem in a very short time. He is a great asset to Innovative Air
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Took forever for us to decide to insulate our attic mostly because we had so much junk up there. But this group took everything away, put in new flooring and great insulation. We went from R11 to R42! What a difference. We set the thermostat to 60 at 9pm each evening but it never gets to that because the insulation does such a good job of keeping heat in. Also insulated where we had a frozen pipe situation and no frozen pipes this winter. Group very nice to work with.
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Very knowledgeable company representative. The crew was on time and professional. The workmanship was very good . I am very happy and will definitely use Innovative Air Solutions again
Response from Innovative Air:
Thank you Chris for your feedback. Always happy to hear good things about our team. Please let us know if you need us in the future. We are always here to help. Thanks again.
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Service was very good. The knowledge was exceptional and provided me with what was needed and what was not needed.
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Perform Duct cleaning and sanitizing for1st & 2nd floors system. Cut access opening in supply main trunk line to thoroughly clean main branch of ductwork with duct cleaning equipment. Remove return flexible duct for 1st & 2nd floor equipment return box Vacuum clean free of debris. Clean with duct clean machine. Clean and polished supply outlets. Patch and secure opening with patch plate, screws and aluminum tape. Ran fan and sanitize equipments with sanitizing machine. Set thermostat back to normal operation. Systems is back to normal operation. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-33A24CD841A1408B93136E818B1B3DC4
Preform maintenance on Trane gas fired (2) zone furnace with UV light kit and bypass humidifier: turn thermostat to off position Access the furnace in the basement Remove the furnace cabinet door Shut power to the system Remove the dirty air filter And humidifier water panel Remove the flame sensor and hot surface igniter Removed all burner jets from furnace Vacuum and dusted furnace cabinet and components, clean and clear Vacuum and dusted blower cabinet and components, clean and clear Vacuum and brushed burner jet’s clean and clear Cleaned flame sensor with copper bristle brush, and polished clean with steel wool Inspected hot surface igniter- okay Reinstalled all burners, Flame sensor, Hot service igniter and burner tray back in place Installed and dated brand new 14 x 24 by one air filter Install the brand new humidifier water panel provided by customer #35 Secured and inspected all electrical wiring, and components The UV Light kit is over two years old and bulb replacement is re
Today I arrived on site HeatPump Visual Inspection: Performed a visual inspection of the HeatPump system. System Zone: Confirmed the HeatPump system zone. Fault Status: Found no issues during the inspection; the system is operating correctly. The client mentioned that the heating in some area of the house is not balanced. I explained to the client that regardless of the temperature on one side of the house. Where the tstat is located, if the temperature reaches the set point, the system will stop pumping heat to the other side of the house. The client also explained that in the morning the system takes longer to heat the house. I understand that the customer has the tstat temperature programmed at 66 and to warm it up it has it at 73 degrees. I explained to the customer that in the HeatPump system the temperatures are not recommended to keep the temperatures stable between 68-72 contact me by phone since the HeatPump system works very differently from other gas heating systems.
Gas Hot Water Boiler. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger. Check and clean Burners, brush and vacuumed-ok Check and clean thermocouple and pilot Assembly-ok Check Safety Controls-ok Check electrical wiring and components-ok Check GVD-Damper-ok Check water feeder-ok Check back flow prevent-ok Check expansion tank-ok Check relive valve-ok Check Gas valve & Gas Line-ok Check Combustion Air, Flue pipe-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats-okay Check circulation pumps-ok Inspected water heater. Check for water leak-no leakage at this time. Check gas valve and gas Line-ok Check and flush water tank un till water comes clear-okay Water condition- a little bit rusty. Ran water heater, operating well at this moment. Run system, check radiators, all of them getting hot, left system operating well at this moment. No issues at this moment.. View visu
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-7C6F-9D8F851C443049CEB4C4EF9C9D8E65F9 Perform maintenance on Carrier infinity Multi stage heat pump system with electric back up heat: Access air handler in attic space Open evaporator and blower cabinet doors Inspect the equipment- Dirty and covered in bacterial growth Chemically sprayed, brushed and rinse the evaporator coil, clean and clear Chemically sprayed and polished the primary drain pan and evaporator coil clean and clear chemically treated the primary pan and added condensate tablets chemically sprayed and brushed drain line and trap clean and clear- blew out and flushed with fresh water secured and inspected electrical wiring and components chemically sprayed and polished blower motor and assembly as well as inside entire air handler cabinet close up air handler and air seal large hole in cover door test thermostat and call for heating- heat pump system is on and running cleaned and dusted out el
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-7C6F-BE5A1FF4898148A2824E92C17F8FCB02 Preform maintenance on (2) Mitsubishi ducted air handlers with (1) condensing unit: removed all screws for air handler cabinet doors on evaporator coil, delta T plate, blower cabinet and filter rack removed completely plugged air filters from both systems which could have easily caused the fault yesterday chemically sprayed filters outside and wash clean with hose, dried and reinstalled chemically sprayed and polished blower cabinets and components clean and clear inspected blower wheels- ok chemically sprayed washed and rinsed, indoor evaporator coils, clean and clear Chemically treated primary pans and added condensate tablets Brush drain lines and traps, clean and clear Flushed and tested all drainage with hot water- Normal operations, no leaks Blew out second floor, gravity drain line Secured and inspected electrical wiring and components Chemically sprayed and polish
Upon arrival spoke with customer, customer is explaining that system stopped working. Adjusted thermostat to call for heat. Switch fan from auto to On. Checked air handler and branch box control settings. No error code was flashing @ either boards. Checked applied voltage. 240 volts available at control. Checked outdoor unit, condenser is on/running. Check pressure and temperature to be stable. Suction line is hot to the touch. Informed customer that with system operating correctly @ this time I’m unable to diagnose a working system. Explained to customer that if system is showing intermittent issues and should fail after today’s visit 11/24/25 customer should leave system as is until we’re able to inspect system. System is left operational @ this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-7C6F-367011A26F27415AB78B525467FD7A7F
Check Unico heat pump located second floor attic, diagnosed, low-voltage wiring, chewed up by rodents as a temporary repair for heat rewired system highly recommend to return and install two guard dog float switch and repair wiring as per manufacturer specifications. System is functional at this time.Sent email to homeowner with option for repairs View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-2AB7ED1EB58C4459BC50C0393A3ECAED
Heat Pump System. Perform A Tuneup on Heat Pump systems, indoor & outdoor units were inspected. X2 AHUs. X1 Co de ser unit. Perform a tune-up and cleaning to help ensure reliable and safe operation. Performance Vacuumed & brushed on Airhandler units. Check blower motor-ok Check and cleaned all the Electrical Components-ok Check & cleaned indoor units Jacket-ok Check Air filters:washed Evap coil-cleaned. Drain Pan and drain line-ok Checked airflow-ok Run Thermostats-ok Thermostats batteries replaced at this time. Check UV Light Bulbs-N/A Check & cleaned Steam Humidifier-N/A Check and clean Condenser units Check & cleaned Electrical components brushed polished-ok Refrigerant: R410A. Condenser Coil-cleared. Check pressures and Temperatures- stables There are running on stables pressures and Temperatures at this time. This systems are operating in Good conditions, there were no faults at this time. Runs and monitored systems. Heat Pump systems were left operating correctly at this time.
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-8116A7BE5B2D41E6B4359E1BAD6560BA Customer called in for no heat on the second floor and her son’s bedroom: After speaking with customer found that the heat is not working in the basement, The first floor front of the house and the second floor baseboard heating zones. The customer believes that there is a problem with the thermostat wiring as she had multiple companies trying to fix this issue- Three years old I checked the wiring on the thermostat for the second floor at arrival- I found the green wire connected to common Coming from the boiler wire And the other side connected to the thermostat side of the zone valve of the second floor- This was not correct. Corrected low-voltage wiring so R and W From the thermostat are going to the two yellow wires on the zone valve. After correcting this code for heating- Zone valve does not open- Jump out thermostat and zone valve still does not open. Found that s
DID NOT SERVICE OIL SIDE OF BOILER 1 Gas Hot Water Boiler: Burderus Oil Boiler and x7 Air handler units with Hydro coils. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners and heat exchanger- ok Check Safety Controls-ok Check electrical wiring and components-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this time . Check zoning operation-isolate and run zoning. Check circulator pumps-ok amps and voltage check. Check for water leak no leakage at this time. Run and monitored for good operations. All zones are fine supply and return lines getting hot. Perform check for HWH. Check for water leak, no leakage at this time. Check control gas valve-ok Check air Combustion and Draft-ok Run and monitored for good operation-ok Perform maintenance on x7 air handlers with Hydro coils. Check fan blower m
Pressure package Removed defective parts from hot water boiler and installed new parts Parts are as follows expansion tank, water, air vent Relief valve and watts Automatic water feeder refilled system with water, tested for leaks and purged air out of system no leaks detected Turn system on and checked operations and check gas lines and checked for carbon monoxide natural gas or carbon monoxide detected left system working View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-AB4C93104569425BBBB7CA03206F1700 landlord Mrs Sue was not at the location called her and informed her that the job is completed and functional with her approval I charged the card on file
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-FA37469C45F5481D86D5B8D264FD37F9 Checked boiler for second floor heating diagnosed. We have a defective expansion tank and a relief valve. Also, the air vent is leaking highly recommend to replace these components along with the water feeder for the proper operation of the equipment. Also recommend a maintenance on the system.attempted to call landlord and no answer I tried three times office please follow up
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-BF24C8F9F7524C60B5213418EFA32816 Diagnosed that the blower motor is grounded and is tripping the circuit breaker. Also this system is over 15 years old and the burners are corroded. Highly recommend a replacement of this system due to age and safety concerns office personnel. Please follow up with pricing for the fan motor and Burner cleaning note System is Not operational and there’s no way to physically test the system please see photos and videos for further details. Left gas supply shut off as found gas was off by gas company. Also left power supply off to system for safety concerns.
Today I arrived on site Furnace Inducer Motor Replacement Identified the call as an inducer motor replacement on the furnace unit. Confirmed the unit provides heating for the entire house. Found the existing inducer motor malfunctioning. Replaced the malfunctioning inducer motor during this visit. Verified the system is now operating correctly. Upon arriving at the client's property. I explained to the client about this day's visit in relation to the repair in the furnace unit. The client directed me to the basement where the system is. I proceeded to verify the furnace unit. Start the unit. Listen to the existing motor inductor making noises. I proceeded to dismantle the defective engine inductor. I proceeded to clean the work area to install the new inductor motor. I proceeded to install the new inductor motor in its place. I secured and fixed the new inductor engine. I made all the connections and the necessary adjustments to complete the repair. I proceeded to start the