Overall Experience
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Klaus and Sons provided great customer service from my call to request service to completion of the job. Thank you!
Overall Experience
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Excellent communication arrived on time gave us a detailed description of the problem
Response from Klaus & Sons:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
This is my second time using Klaus & Sons for plumbing issues. Both times they were able to send a tech on same day and fix the issues I had. Would absolutely recommend and use again!
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This is our second time using Klaus & Sons. First time was for an AC issue and this time was to install a new water heater as are old one died. We are extremely happy that we found them on Nextdoor and called them for our service needs. They have reasonable prices, they are honest and explain everything so that we understood what was going on. Jake, who came out to install the new water heater was great!
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I had a new gas line run through the attic to the kitchen and a couple of leaks repaired on an outdoor gas line. The technicians arrived promptly when promised, performed the work efficiently, and were mindful of the cleanliness of my home.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
8 - 10 (TIME REQ). Spoke to Linda. She signed up for service plan!!! ALREADY PAID. Please perform maintenance on BOTH furnace and AC (if not too cold).
8-10. COD. Text when in route. They said it might be easier to park in the back of the property. I spoke to Mary, they are getting a new washing machine brought in, but they need the plumbing to be checked out as the last one was about 30 years old and never had the plumbing checked in all that time. They said if the washing machine is moved to check the plumbing, that it will need to be removed completely or moved back into place so they can open that door that is nearby to it.
1 - 3. Per David: coming out to go over job with Kevin.
(8-10, ASAP, ready now!) COD. Spoke with Sajan, he is the homeowner. He would like to get an estimate on a possible leak detection (I DID NOT quote him over the phone). Please get approval on any pricing BEOFRE performing any work!
(8-10, ASAP, ready now!) COD. Spoke with Sajan, he is the homeowner. He would like to get an estimate on a possible leak detection (I DID NOT quote him over the phone). Please get approval on any pricing BEOFRE performing any work!
2 - 4. COD. CC on file, but do not charge without approval. Separate billing address on file. Spoke to Alex (he is main POC). 3 toilets leak when flushed, combo of bottom and underneath tank, this is for suite F. Ask for facilities manager, Alex will be there to show you where to go.
2 - 4. COD. CC on file, but do not charge without approval. Separate billing address on file. Spoke to Alex (he is main POC). 3 toilets leak when flushed, combo of bottom and underneath tank, this is for suite F. Ask for facilities manager, Alex will be there to show you where to go.
12 - 2. COD. Closest to 12 as possible, Pat has to leave at 2pm to pick up her kids!! So if running behind, we need to call Pat and reschedule for later. Found a leak under the sink yesterday, fast leak, said she has 2 sinks and the connecter from one sink to the other is completely undone. Please provide pricing before preforming any work!
8 - 10. COD. REQ SAL. Spoke to Ron. Valves for washer are corroded and main water meter can't be shut off. Please check out this issues and give pricing before performing any work!!
8-12. COD. I spoke to Kathy, they need to have their hvac unit serviced for the summer.
Toilet leaking from base and wobbling needs reset