Amen, was professional, and connected to his customer. He listened and provided information when I asked.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
8 - 12 per Sal. Coming back to install some sinks
12 - 2. Spoke to Natalie. Per Jesse, send Mario. This is for Unit C - dog grooming place, tubs reaking and smells like sewer, tried to plunge some out, smells bad and has residue. They aren't sure if this is related to what we did last time. We descaled and hydro jetted 120 feet on 3/19/2025 at Unit A (next door). If not related, let Natalie know, if related please advise if under warranty. Call Natalie for pricing and approval of work!!! - (909) 941-2522 (ext. 602)
8-10. COD. I spoke to Maggie, they need help with a leak in their shower that they can hear constantly.
(3-5) Net 30. Per Jesse, possible callback. Line that was hydrojetted / descaled is backing up again.
3 - 5 (TIME REQ, needed latest time slot). Spoke to Charley. He needs an installation of backflow preventer, please provide pricing before performing any work!!
Amen accidentally charged card on file for previous job #108172. Refunded card and office will call customer to let them know
8-10. COD. Call when in route. I spoke to Beverly, they need help fixing their toilet. It flushes very weak and they're not sure why when it was just working fine recently.
8-10. COD. Call when in route. I spoke to Beverly, they need help fixing their toilet. It flushes very weak and they're not sure why when it was just working fine recently.
2-4. COD. I spoke to Maggie (626) 662-4358, call when in route. Their water heater is no longer heating up the water in their home at all. It just started happening. It is located in the garage and is 50 gallons.
8 - 10 (time REQ). Per James: Parts in at fixture shop. No charge (already paid on last invoice). Minor toilet rebuild, 20 minutes.
(8-10) COD. Spoke with MaryKay. Her clothes washer leaks at the valves when it's in use. She's not sure if just the toggles need to be replaced or if the entire valves. She also has a toto toilet that makes funny noises. She would like the issue assessed to see if she needs a new toilet or if she just need to get a few parts replaced. Please get approval on pricing BEFORE performing any work!
Per Sal, they will be descaling and hydro jetting 120 feet for $4500.
10-12. Net 30. I spoke to Brent (626) 827-843, this is for the barbershop, the main line is backed up and not draining.
12 - 1. Spoke to Dante. He is pretty positive he has a leak, coming from second floor, leaking into the living room. It looks like it's more than one. He turned water off because it just started dripping right now. Noticed ceiling water spot.
(8-10) Per Mario, open ticket to lower ABS drain