Polite, careful, no problem reported on water heater. Main ck coming up in July
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Amen did an excellent job determining problem! The prior plumber completely misdiagnosed the problem and give me an estimate to rip up the floor and repair the pipe which he claimed had broken and was causing the problem. The estimate was several thousand dollars and would not have resolved the issue! I will contact your office to set an account for future plumbing work at the apartment building . Thank you again Amen! John Voboril
Overall Experience
Quality
Price
Convenience
2 - 4. Per Julio: Requested Andrew. I spoke to Cheryl they have a tankless water heater in their garage that is making a loud popping noise every now and then. They want to have it looked at before it gets worse. They are still getting hot water.
(1-5) Net 30. Req Fernando. Spoke with Kelly, please call her when you're on the way (909) 802-0344! The A/C isn't working at all, they're feeling no cold air. Fernando recently replaced a gas valve (2/5/25) and circuit board (2/11/25) for her HVAC in February of this year and she doesn't know if it's related. If it has anything to do with those repairs, it would still be covered under the 90 day warranty. Please get approval on any pricing BEFORE performing work!
A Desiree called to let us know that there was a miscommunication, and they had another contractor out that started the work, but they had them cancel it because they wanted us to do it... So, she just wanted to let us know that if it looks like the project was started that is why... But re-evaluate when you are here and call for approval of work before beginning anything - 909) 985-0539.
12 - 2. Per Mario: going back, backing up again.
12 - 2. Per Mario: going back, backing up again.
10 - 12. Spoke to John. Ask for Leo (on site manager- (626) 391-2857. Will need to open up laundry room. The laundry room needs 3 drainages added, has only one right now, city said they need a drain spot for each washing machine. Please provide estimate before performing any work!! - Call John @ (909) 225-4607 for approval.
(1-3) CC on file. Spoke with John, the property owner (626) 536-8089, and Victoria, the tenant (626) 422-5564. She will be home around 1pm, but has a physical therapy appt so she needs to leave at 2pm, but she will be back again around 3pm. She will be leaving her front door unlocked for you, since she won't be there the whole time. Her shower drain is backed up. No other current backups. Please call John with findings and to get approval on any pricing BEFORE performing any work, (626) 536-8089!
(1-3) CC on file. Spoke with John, the property owner (626) 536-8089, and Victoria, the tenant (626) 422-5564. She will be home around 1pm, but has a physical therapy appt so she needs to leave at 2pm, but she will be back again around 3pm. She will be leaving her front door unlocked for you, since she won't be there the whole time. Her shower drain is backed up. No other current backups. Please call John with findings and to get approval on any pricing BEFORE performing any work, (626) 536-8089!
11-1. Requested Wes. COD. Call when in route. I spoke to Leslie, they need their tankless water heater to be serviced, they had Wes out last year for it and loved his service.
11-1. Requested Wes. COD. Call when in route. I spoke to Leslie, they need their tankless water heater to be serviced, they had Wes out last year for it and loved his service.
12 - 2. Spoke to John Love. Unit 16. Pipe underneath bathtub leaking. Tenant-occupied property but John said management will let the tenant know timing.
Delayed 2-4. COntact tenant Herman (626)-201-6770 when in route.
Delay to 10am-12noon NOT YET CONFIRMED!! left v/m with Kelly at about 7:48am
