Polite, careful, no problem reported on water heater. Main ck coming up in July
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Amen did an excellent job determining problem! The prior plumber completely misdiagnosed the problem and give me an estimate to rip up the floor and repair the pipe which he claimed had broken and was causing the problem. The estimate was several thousand dollars and would not have resolved the issue! I will contact your office to set an account for future plumbing work at the apartment building . Thank you again Amen! John Voboril
Overall Experience
Quality
Price
Convenience
10 - 12 (TIME REQ). NET30. APARTMENT 1. Spoke to George. Call Reggie tenant when on the way!! - (626) 818-7839. Received work order - tenant hot water heater currently leaking and squirting out water when in use, specifically mentioned noticed it happens when filling bathtub and doing load of laundry. When water not being used leak stops. Please call George with findings/pricing for repair! - (909) 373-2700 and email him the bill.
(1-3) CC on file. Spoke with John, he is the homeowner (626) 536-8089. Also spoke with Jose, the tenant. He will not be home, but his wife, Nydia, will be (626) 393-9262. They have a kitchen sink that is very slow to drain. Please get approval on any pricing from John (626) 536-8089 BEFORE performing any work!
Per Jesse, returning to job today, WEDS 6/25 between 12-2
3-5. Net 30. CALL JESSE WHEN ARRIVING. PER JESSE SEND SAL TO LOOK AT WATER HEATER ON NORTH SIDE THAT IS NOT HEATING RIGHT. PER JOHN, GO TO LEOS OFFICE HE IS ON SITE MANAGER.
12 - 3. ASK FOR LORI. Spoke to Kelly. AC not working at Dentist office. Please call Kelly for approval! - (909) 802-0344
10-12. COD. Call when in route. Time requested. I spoke to Johnathan, Monday noticed shower was having debri in shower drain come up, when they use the upstairs bathroom, the downstairs starts to flood in the shower.
Within the next 30 minutes. Spoke to John. Unit 6. Leaking underneath the sink, handyman tried to fix it, can’t figure it out. Please provide pricing before performing work!
8-10. COD. Call when in route. I spoke to Jonathan, they have a tankless water heater that is working intermittently, he says when its hot outside it doesn't produce much hot water at all. Located in garage.
8 - 12 (REQ day). Spoke to Leslie. Would like an AC maintenance only. Everything working well right now just hasn't been serviced in a while. Quoted $158.
2 - 4. Per Julio: Requested Andrew. I spoke to Cheryl they have a tankless water heater in their garage that is making a loud popping noise every now and then. They want to have it looked at before it gets worse. They are still getting hot water.
(1-5) Net 30. Req Fernando. Spoke with Kelly, please call her when you're on the way (909) 802-0344! The A/C isn't working at all, they're feeling no cold air. Fernando recently replaced a gas valve (2/5/25) and circuit board (2/11/25) for her HVAC in February of this year and she doesn't know if it's related. If it has anything to do with those repairs, it would still be covered under the 90 day warranty. Please get approval on any pricing BEFORE performing work!
A Desiree called to let us know that there was a miscommunication, and they had another contractor out that started the work, but they had them cancel it because they wanted us to do it... So, she just wanted to let us know that if it looks like the project was started that is why... But re-evaluate when you are here and call for approval of work before beginning anything - 909) 985-0539.
12 - 2. Per Mario: going back, backing up again.
