Excellent service as always. Once again Klaus comes to the rescue. They were able to come the same day and unclogged the kitchen sink. Mario was knowledgeable and kind. Thank you for your help!
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Top notch. Mostly concerned with doing things right the first time.
Response from Klaus & Sons Plumbing, Heating & Air Conditioning:
We're so glad you had a positive experience with our plumbing service. Thank you for your kind words and support.
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Overall Experience
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Professional, knowledgeable and most concerned about doing quality work to not just fix but prevent problems.
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Service tech was timely, professional and very informative; Appreciated the respect shown a senior woman; Cleared my clogged bathtub drain in an efficient manner and left the tub area clean; Would use your services again and highly recommend.
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This would be my 3rd service call and every thing is done to my satisfaction. Needs a heater today and placed a call to have Jake come out. Both Courtney and Heather too care of it and Jake can out to me rental and fixed my need. Excellent service, pricing and clean! Until the next time folk…
Response from Klaus & Sons Plumbing, Heating & Air Conditioning:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Overall Experience
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Klaus & Sons is one of the best HVAC companies. I have worked with for my home as a construction project manager. I will tell you they lead in this industry for their clients. They not only installed our system, but also have maintained it for the last five years. Their service fees have been more than fair compared to others reached out to . And their customer service and workers are impeccable. I highly recommend and will continue to use them.
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She called in to delay til 12-2 because she won't be home until after 11am!
(8-10 REQ) Gold Member. Spoke with Marcy. *NEW MEMBER* THEY HAVE ALREADY PAID $235 for their service agreement membership! David, please make sure you service BOTH AC & Furnace components. They are now gold members. Please also remember they get 10% off any repairs, filters, or refrigerant due to being a member of the service agreement plan!
(8-10 REQ) COD/OSE. Spoke with Marcy. She would like to get a tankless water heater maintenance done (flush/descale), and get the filter switched out, if needed. Please get approval on pricing BEFORE performing any work! She would also like an estimate on hydrojetting her house plumbing for preventative maintenance.
1 - 5 (REQ). COD. Spoke to Richard. AC not cooling home… gets to 78 then gives up, temp goes back to 80. Not sure of age, but it's been there since they moved in 2 years ago. Quoted $158 for diagnostic and then will go over repair options.
8 - 10 (REQ WEDNESDAY). COD. Spoke to Norma. Per submission form: 1) Shower head has low water pressure and water does not get warm/hot. The tub spout also has low water pressure but does get hot. 2) Toilet has partial block. Please check out and provide pricing before performing any work!
(Per Jesse, 10-12) Net 30. Ileana called in after hours about a leak coming from the top floor bathroom into the kitchen. Please get approval on any pricing BEFORE performing any work!
3-5. Time requested. Per Jesse, send tech to snake out line and clear out, set up for Mario to come back and camera line if needed.
Called and left voicemail to collect at 2:14pm on 8/12
10-12. Time requested. Urgency list. Call when in route. I spoke to Carmen, their tstat is not working at all it is just blank.
10-12. Time requested. Urgency list. Call when in route. I spoke to Carmen, their tstat is not working at all it is just blank.
8 - 10. COD. Spoke to Brad. One of toilets is constantly running, thinks the inner workings need to be replaced. Please provide pricing before performing any work!
8-12. Customer accepted estimate.
