Excellent service as always. Once again Klaus comes to the rescue. They were able to come the same day and unclogged the kitchen sink. Mario was knowledgeable and kind. Thank you for your help!
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Top notch. Mostly concerned with doing things right the first time.
Response from Klaus & Sons Plumbing, Heating & Air Conditioning:
We're so glad you had a positive experience with our plumbing service. Thank you for your kind words and support.
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Professional, knowledgeable and most concerned about doing quality work to not just fix but prevent problems.
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Service tech was timely, professional and very informative; Appreciated the respect shown a senior woman; Cleared my clogged bathtub drain in an efficient manner and left the tub area clean; Would use your services again and highly recommend.
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This would be my 3rd service call and every thing is done to my satisfaction. Needs a heater today and placed a call to have Jake come out. Both Courtney and Heather too care of it and Jake can out to me rental and fixed my need. Excellent service, pricing and clean! Until the next time folk…
Response from Klaus & Sons Plumbing, Heating & Air Conditioning:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Klaus & Sons is one of the best HVAC companies. I have worked with for my home as a construction project manager. I will tell you they lead in this industry for their clients. They not only installed our system, but also have maintained it for the last five years. Their service fees have been more than fair compared to others reached out to . And their customer service and workers are impeccable. I highly recommend and will continue to use them.
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(10-12) COD. Spoke with Charles. He has a clogged up sink and he would like to get an estimate for clearing it. He thinks it might be a little complicated, as his friend already tried to clear it with a 25ft snake and it's still not clear. Please get approval on any pricing BEFORE performing any work!
8 - 12. NET30. Spoke to Illeana. This is for Unit E. Tenant said that hvac keeps tripping the breaker? Said she thinks it's an hvac issue not electrician. Please check out.
8 - 10. COD. Spoke to Ernie. URGENCY LIST!! Please call if something opens up sooner. Just bought place and moved in and found out there’s no hot water. Would like us to inspect water heater, not sure if it's the knob or pilot light not lit. Also, in one of restrooms - not sure if hot water knob is switched with cold, he thinks the knobs are wrong. Please take a look at these 2 issues and provide pricing before performing any work!!
10 - 12. COD. Spoke to Scott. 2 plumbing problems – washing machine error message, we put in regulators – turned it off other day, turned it back on to do wash, thinks one is broken – control we put in needs to be replaced. We also put the water heater in and put timer in there, thinks timer needs to be reset working fine but they had 2 or 3 major power outages recently and clock went off, took shower in morning and it wasn't very hot. Please check out these issues and provide pricing before performing any work!!
Gloria email: ghuntoonpss@gmail.com
10 - 12. COD. Spoke to Zaw. CALL WHEN 30 minutes out!! - (626) 271-6721. One of showers – hot water was leaking behind wall – turned off hot water and not leaking anymore. He opened shower valve and checked it, shower wall wasn’t leaking, thinks it's one of pipes that got disconnected, noticed it last night. Please check out and provide pricing before performing any work!!
Left v/m to update customer to an arrival by 2pm!
Per Wes open ticket for new work.
Per Wes, on hold. Michael had something come up, unsure when we might schedule it.
(8-10) Possible callback? The 90 day warranties that were left barely expired a couple of weeks ago. Spoke with Candace. The tub spout/shower diverter that was worked on just completely broke off. She also said that her overflow trap and drain assembly looks like it's already starting to rust. Please get approval on any pricing BEFORE performing any work!
8 - 10. NET 30. Spoke to Illeana. tenant at Unit F has pinhole leak in ac system, noticed over the weekend. Please advise.
REQ 9am - 10am arrival. Customer approved estimate verbally.
