Heather was very helpful when I asked if a plumber could come out today. She scheduled Mario to come between 2 and 4 p.m. She was pleasant and courteous on the phone.
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Overall Experience
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I needed a toilet repair done quickly since I had a busy week and wouldn’t be home much. They came right away on the morning I called and the repair was done quickly!
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The worker did a good job with the repair, how ever, he dropped lots of insulation when working in the attic and bumped, broke a drawer from on a nearby dresser.
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Mario, the technician is not friendly and the cost that you guys charged me is pricey.
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Very organized.. prompt.. fair pricing!
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Prompt. Thorough amd quickly solved the trouble. Left work place clean.
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Original installation had a problem with thermostat and we had to try a couple times, but Raoul took over and he was great. Found the problem and fixed it. He was very knowledgeable, patient and explained everything. We are now very happy.
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The installer was slightly late but we received a call ahead that explained he might be. Installer was polite, worked quickly, everything was left clean. Overall excellent.
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Thanks so much for the friendly, quick, thorough service when our AC threw an error code.
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Overall Experience
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Overall Experience
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3 - 5. COD. Spoke to Betty. Thermostat won't make furnace come on – not sure of age, started yesterday but noticed issue this morning. Quoted $158 to diagnose issue and then will go over repair options.
10 - 12. COD. Spoke to Debra. Haven't had heat since Saturday. Quoted $158 to diagnose issue and then provide findings and pricing.
(8-12 REQ) COD. Spoke with Tina. They would like to get their furnace looked at as they think it's not shutting off at all. She is unsure of the age of the unit. It is located in a hallway closet upstairs. She was quoted $158 for the diagnostic. Please get approval on any other pricing BEFORE performing any work!
Now. NET30. Spoke to Aung. Clogged line in production line 4.
1-3. Available around 1. Call when in route. I spoke to Jim, they need an estimate to replace faucets and 1/4 valves for a dual vanity sink. They would like the estimate and get them ordered for install.
8-10. COD. Call when in route. I spoke to Connie, their heater turns on for about 10 minutes and than cuts off. Its been happening for a while and the unit is about 13 years old.
10 - 12. COD. Spoke to Anthony. Needs water heater hoses replaced on top 3 quarter hoses rotting and bleeding through line and needs water heater re-lit. Please provide pricing before performing work!
10 - 12. COD. Spoke to Anthony. Needs water heater hoses replaced on top 3 quarter hoses rotting and bleeding through line and needs water heater re-lit. Please provide pricing before performing work!
8-10. URGENCY LIST. I spoke to Sarah, her son put a toy down the toilet and it is not draining.
8-10. URGENCY LIST. I spoke to Sarah, her son put a toy down the toilet and it is not draining.
