Original installation had a problem with thermostat and we had to try a couple times, but Raoul took over and he was great. Found the problem and fixed it. He was very knowledgeable, patient and explained everything. We are now very happy.
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The installer was slightly late but we received a call ahead that explained he might be. Installer was polite, worked quickly, everything was left clean. Overall excellent.
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Thanks so much for the friendly, quick, thorough service when our AC threw an error code.
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Your Technician, James was very professional and very polite. He has great people skills. He answered all our questions. Thank you Klaus & Sons Plumbing. 🤩
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Heather was great and helped me get someone out to my house within the hour!
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Klaus always comes through and fixes the problem. They are awesome!!
Response from Klaus & Sons Plumbing, Heating & Air Conditioning:
Thank you so much for taking the time to leave us this amazing review!
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We are extremely happy with Klaus & Sons. Their workers were on time, did what they were hired to do and cleaned up after themselves. That said, the men were friendly and attentive to any questions or suggestions we had. They laid protective padding over the entire work area, and after each days work (2 in our case), they put everything back in place, removed the coverings and vacuumed any materials left. They placed the things they removed in their truck (not in our bins like some workmen we have had)and took it away at the end of each day. We couldn't have been more pleased! Just noticed the question on rating the cost/pricing of their service. They were not the least expensive nor the most expensive, but they were well worth the price!
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12-2. COD. Per Jesse send Wes to repair toilet.
12-2. COD. Per Jesse send Wes to repair toilet.
10-12. Brittany sent in a work order it is attached. There is a partially closed valve located in the street. Please let them know the estimate before doing any work.
8 - 10. Approved job! 4-hours per Jake.
All day job. Daryl accepted the estimate. Jake is aware.
Per Courtney "12-2 (TIME REQ). NET30. Spoke to Daniel (community manager). Main gate code: #3303. Please call Daniel when you get there! - 626-710-3763. Him or one of the board members will let you in to the pool area. The water heater in pool area vent detached so had to turn it off. Also, in the women's restroom there, the little flush thing might need to be replaced, not working. Get approval from Daniel before performing any work." Daniel also wants to have 8 pressure regulators checked and marked if they are not working right so they can try and get them fixed.
2-4. COD. Call when in route. I spoke to Mike, the mens restroom has a urinal that is stopped up and needs to be cleared out.
8-10. Call Nancy (909) 702-8722 when in route. Installing parts for customer.
The water heater in pool area vent detached so had to turn it off. Also, in the women's restroom there, the flushing mechanism might need to be replaced, not working. Get approval before performing any work.
They have a leak coming from one of the connections behind the fridge. They would like to get it repaired or have the line replaced if needed. Please get approval on any pricing before performing work.
They need a toilet seat to be installed, they have one on hand already.
Per Jesse send Andrew to clear out womans restroom back up.
Tankless Takagi w/h we installed 2017 (I see no record of). Code 391 possible flame sensor.
They had an ac unit installed by us last year in 2024, and where the unit is located, she said it's blowing out weird?
LISA SIGNED UP FOR PLAN, PERFORMING FIRST FULL SYSTEM MAINTENANCE TODAY