This was our first time using this company and had the best experience. Our AC wasn’t working for a couple days. Everything from making the initial appointment to them showing up was fast and easy. David the technician was kind, patient and knowledgeable. Will definable be calling them for routine maintenance.
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Response from Klaus & Sons Plumbing, Heating & Air Conditioning:
Thank you for your feedback. Our team is very thankful.
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Prior to requesting to replace shower valves, I had no leak. After the work was complete i began to leakage in the garage.
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I have used Klaus and Sons in the past and i have always been satisfied with their work. They take good pride of work they perform and always make sure to leave you satisfied. Thank you Klaus and Sons!!!
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Well done. My sink is draining perfectly now. No muss no fuss.
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Outstanding responsiveness by Heather, dispatcher. And, great job by plumber, Amen. Thank you for the timely and outstanding service!
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We appreciate the consistent high quality service offered by Klaus and Sons. This was our third time having a plumber come to our home. We highly recommend using this company.
Response from Klaus & Sons Plumbing, Heating & Air Conditioning:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Excellent in every way
Response from Klaus & Sons Plumbing, Heating & Air Conditioning:
We thank you for sharing your positive experience. It made our day.
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12-2. Net 30. I spoke to Tammy, the shower and two toilets are backed up in separate restrooms.
Within the next 30 minutes. COD. Spoke to Andre. Clogged bathroom sink just started yesterday. Please provide pricing before performing any work!!
8-10. Per Jesse open call and put on Andrews board to do hydrojet.
3-5. Time requested. I spoke to Moses, they need help relocating the gas line in their kitchen.
12-2. COD. Call when in route. I spoke to Denise, they need to have a camera inspection done on their sewer line, they had another company out that did some work and she is afraid that they screwed up her line cause it is now backing up constantly. Quoted STARTING $289.
8 - 12 arrival. Spoke to Janet. Per submission form: "I have a 20+ year old Carrier central heat pump HVAC unit that I am interested in replacing and need a price."
Electrical to be done by Jesse tomorrow (Thursday) at 3:30 pm. Also, Michelle will not be home, son will be and gate is unlocked
10 - 12 (REQ). NET 30. Call Paul when you get there he will let you in! - (909) 275-0173. Spoke to Paul (tenant) to schedule. Per work order: My sink is draining very slow I've tried draino but it's just getting slower. Maintenace limit: $500. Per Kelly: You can bill it to us and then we bill back the tenant. But please let us know if the clog or issue is tenant related or tenant caused. (Hair or anything else that isn’t supposed to go down a drain). Please call Kelly for approval of work!
8 - 12. COD. Spoke to Lilia. SPC 137. They just moved in a little over a month ago, AC seemed to be working fine, but past 2 days they put thermostat to 60/62 and it was still really hot, not blowing cold air. She stood over vent yesterday and not blowing much. Doesn't know age but thinks it's under 10 years old. Quoted her $158 for the diagnostic.
2 - 4. Spoke to Shelley. Vacant house, Shelley will be on-site. Bathroom faucet for hot cold tub, can’t get it to stop, does a 360 motion and doesn’t stop dripping. Also the washer dryer hook up leaks, leaks from where hose hooks up to, please look at that as well. Please provide pricing before performing work!
11 - 1. Spoke to Linda. Leak in ceiling not sure where it's coming from. Yesterday found water all over counter, coming from ceiling below the master bedroom, thought it was toilet, not toilet, shut sink off. Sitting in dining room this morning and notice water damage the beam that holds on ceiling and is concerned. Interested in leak detection, please bring and provide pricing before performing work!!
(8-12) Warranty - unit installed in July 2024. Spoke with Douglas. He said that his unit isn't cooling very well, but we just installed it recently. He thinks maybe it needs freon?
2-4. Time requested. Call when in route. I spoke to Charles, their toilet does not stop running, they have to take the lid off and jiggle the chain every time or it overflows.