Arrived promptly. Evaluated the issue. Secured the part. Successfully stopped the leak. Left the shower clean and shiny!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
From scheduling to completion, a pleasure to interact with the team. Fernando was knowledgable and explained everything very clearly.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Amin was very professional and polite!! He explained the options and worked quickly to resolve my plumbing issue. I appreciated his being clear and honest with his explanation.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great experience throughout. Excellent tech knowledge as well as coordination of the visit
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Klaus n sons always is a great company. They are always on time, great work, friendly workers. Use them for any problems or additions I need!
Overall Experience
Quality
Price
Convenience
First visit: Arrived promptly and listened carefully to our concerns. When one thing didn’t work he explained the situation and tried something else. Completed the job and pointed out another problem with our main line outside. Second visit: arrived promptly and completed the job quickly Overall we’re very pleased with the work.
Overall Experience
Quality
Price
Convenience
We’ve been clients of Klaus and Sons for years and they’ve helped us with a variety of needs over the years ranging from clogged drains to installing low flow toilets. Highly recommend!
Overall Experience
Quality
Price
Convenience
Heather was friendly and helpful and set me up with a plumber right away. A+
Overall Experience
Quality
Price
Convenience
2 - 4. Spoke to Leslie. Water pressure is extremely low, Andrew put in w/h yesterday, please check out. Leslie will try to be home but if she can't cause of work her son who is over 18 will be.
10 - 12. COD. Spoke to Cathy. Approved for customer supplied toilet install, arrived yesterday, please confirm if she would like to do the angle stop as well.
1 - 5 (Updated time with customer)
8 - 10. RESCHEDULED ONCE DO NOT RESCHEDULE AGAIN.
10 - 12. COD. Spoke to Keith and wife Karen. Toilet is not flushing properly; line needs to be cleared. Said it's a new toilet they've had for about a year, was working great until now. Please provide pricing before performing work!
1-5. COD. I spoke to Cathy, the backhouse adu unit is not blowing any cool air, they ran it for a while at 77 and the temp went up to 79.
2 - 4 (REQ TIME & FRIDAY). COD. Spoke to Robert (real estate agent). Call Robert when on the way!! - (626) 625-7230. This is for the seller/trustee. Homeowner is elderly, will be on-site with caregiver, but trustee (son - Chris) is in charge of payment if they move forward. The dishwasher lines stink really bad, real estate agent will be on site as well. Please provide estimate first before performing any work!
10-12. Cod. Text when in route. I spoke to Sharon, their shower handle leaks when it turns on and they have to wiggle it around to get it to stop.
10-12. Per Sal coming back to fix gas line.
10 - 12. COD. Spoke to Leslie. Hot water heater went out this weekend on Saturday morning. No hot water, pilot light not on and has some leaking water from it. Unit is about 14 years old, gallons: 50. Please check out and see if it's repairable or needs to be replaced and provide pricing before performing any work!
8 - 12. Spoke to Paul. SA MEMBER SECOND VISIT. ALREADY PAID. Please provide maintenance on both furnace and ac.
(ARRIVAL AT 1PM SHARP!!) Per Dan, electrician will be there to help troubleshoot electrical at the same time as performing the 1st membership maintenance. *NEW MEMBER* They have already PAID $235 for their 1st year's membership. Fernando, please make sure you service BOTH AC & Furnace components. They will now be gold members. Please also remember they get 10% off any repairs, filters, or refrigerant due to being a member of the service agreement plan!
8 - 10. HAD TO RESCHEDULE CUSTOMER DUE TO RAUL BACK PAIN AND COULDN'T GO UNDER HOME, YOU HAVE TO GO UNDER HOME FOR THIS SYSTEM... She wanted this week first thing, so they didn't have to wait around.