Technician communicates well with when they will arrive what needs to be done once they check the situation and advising of cost.
Overall Experience
Quality
Price
Convenience
10-12. Confirmed time with Gabby in front office.
(2-4) Per Jesse, mainline backup
2-4. Call when in route. I spoke to Elise, they need help with a leak under their kitchen sink that is getting worse.
10 - 12, Jake coming back to install shower trims. Ashley also wants to add on customer supplied garbage disposal same day, Jake quoted $289 for this
10-12. Wes only. CALL WHEN IN ROUTE I spoke to Jesus, they had a big job done in January with wes, part of the job was having a moen valve installed and they said that the moen valve is not working right? They want to have it fixed, they got a part already from Moen to replace it.
8-12. Accepted estimate.
8 - 10 (TIME REQ). SA member. PLEASE COLLECT CHECK FOR $235 FOR THIS VISIT AND SA RENEWAL FOR YEAR. Please provide maintenance on BOTH furnace and AC
12 - 2 (REQ DAY & TIME). COD. Spoke to Sally. Has 2 different toilets running continuously. She has had other plumbers look at them before and thought they fixed it but they still aren't fixed. Said they are really old toilets so needed an experienced plumber. Please check out and provide pricing before performing any work!
They are interested in getting their hvac unit serviced. I sent them the service agreement so they could review it.
I spoke to Greg, they have a small water leak outside that needs to be repaired. They also have a toilet that needs to have the o ring replaced.
I spoke to Greg, they have a small water leak outside that needs to be repaired. They also have a toilet that needs to have the o ring replaced.
8-12. COD. Call when in route. I spoke to Danny, their ac unit is not working right. They go to turn it on but it doesnt do anything and says the system is waiting. The unit is about 13 years old and we installed it. Did inform them of the $158 diagnostic, they also may be interested in refilling the freon if unit needs it.
3 - 5. Spoke to Natalie. Send Tim and Amen per Jesse. Unit 105. Overhead copper pipe is leaking. BILL TO Rowland Center Investment LLC c/o KNL Group.