Chandler is always professional and courteous. Always does the job in a timely manner.
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Fast and very professional! That’s we continue to us them.
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It was a pleasure having you work on our plumbing needs/clog kitchen sink.
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Guys are very friendly and went out of their way to satisfy this customer!
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Chandler was great about walking me through entire process explaining what needed to be done at each location in the house. He was courteous, friendly, and professional. He represents your company well.
Response from Schuelke Plumbing Inland Empire:
Thank you for taking the time to let us know how pleased you were with Chandler's service. We take pride in giving the best service as possible and hope that you will keep us in mind for your future plumbing and construction needs.
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Chandler from schulke pluming came out and disinfected my entire house from the Corona virus. He was able to get it all done with in an hour and the treatment lasts up to 90 days. Definitely recommend schuelke plumbing!
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I had a water line leak on the side of my house and I had schuelke plumbing over to fix it. They did a great job and had fair prices. I will definitely be using them again
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After inspection of system I found leak was on shut off valve feeding water heater. Appears the drain port for valve because loose, spraying water inside water heater closet in back of home. Tightened port to stop leak. Leak had caused water damage throughout flooring of home. Recommend performing proper mitigation to avoid further damage inside of home Hot and cold water lines inside water heater closet are poorly installed and are touching venting of water heater. This could eventually lead to the hot venting melting the plastic water lines, recommend reconfiguring the hot and cold water lines to prevent them from touching venting in water heater
Could not remove cartridges for customers Moen Roman tub valve. Called Moen and Moen will send out a new valve and trim for customer. Explained to customer I recommend replacement of the valve
There was a code 10 on Bradford white water heater. Contacted customer support and they instructed me to clean off the NOx RTD sensor for water heater. Cleaned off sensor and re connected. Turned water heater back on and everything was working properly. Water heater is still under warranty so explained to customer if they continue to have this code pop up then we will need to replace the sensor part number 45-49785-00. Further inspecting of water heater I found customer had a circulating pump that is not set on a timer. Strongly urged customer to have timer installed in order to prevent pump from running 24/7 which will wear out water lines much faster.
Customer has been having issues with roof. Had our roofer inspect roof and found several areas of concern and stated the roof needed to be replaced. Due to the roof having two layers, we will have to remove both layers of roof in order to perform the work properly and replace the roof.
Customer wishes to have his hot copper line that feeds his kitchen sink and laundry/ master bathroom re routed. Customers hot 1/2” copper line from kitchen sink manifolding up behind washer machine was leaking. Customer opted for re-routing this line as well as the feed for the kitchen sink. While performing re route for the hot line we also re routed the cold feed for kitchen sink and laundry tying back into the manifold behind washer with feeds the master bathroom. Also installed customer supplied Moen flo sense valve
Performed leak detection and found customer had a hot water slab leak located under kitchen cabinets. Performed line tracing and manifold locating and determined the leak was on a half inch copper line that came from kitchen sink and come up behind washer machine. Explained to customer the situation and recommended performing a whole house repipe due to the fact he has had leaks in the past. Customer opted out and instead wanted to re route the line that’s leaking a well as the copper line that feeds his kitchen sink due to this line having a leak in the past as well
Pulled and Replaced failed wax ring for hallway bathroom. Toilet was out of level so I had to add several shims in the back to secure toilet.
After a leaking roof resulted in extensive water damage throughout the home, water damage mitigation was performed requiring removal of the entire ceiling in the kitchen, all walls and the ceiling of the hallway bathroom. The insurance company has compiled a total repair estimate in the amount of $36,643.75. This proposal outlines the work to be done to repair the home which will be in line with what was outlined in the insurance estimate as well as changes requested by the customer that fit within the budget outlined by the insurance company. Any other changes that are outside of the scope the insurance scope will be considered an upgrade and result in out of pocket expenses by the customer. PAYMENT SCHEDULE: 1/3 Due Upon Start of Work $11,881.25 1/3 Due at Bathroom completion $11,881.25 1/3 Due upon Completion $11,881.25
Customers fill valve for fountain is leaking and recommended replacement. Replaced fill valve for fountain. Tested valve and everything was working properly
After performing leak detection I was able to find that customer had a leak on their fill valve for their water fall/ fountain that was buried under rocks and dirt. Removed fill valve and placed a cap to keep line from leaking. Turned water back on and meter was no longer spinning. Recommended replacement of fill valve
Inspected exposed plumbing located behind refrigerator, ran dishwasher several times as well as sink and was not able to see any visible leaks. Customer stated that they had a small puddle of water between the dishwasher and fridge yesterday. They dried it up and the water hasn’t re surfaced. I believe the water was due to the dishwasher being opened while running and letting water escape. Explained to customer if they continue to have water re surface then we will have to run a more extensive leak detection process.
Re tightened bottom nut that was leaking and leak stopped.
Customer wishes to have his tankless water heater descaled as well as filter replaced Descaled customers tankless water heater for approximately 1 hour and replaced pre filter with customer supplied filter
Customer wishes to have estimate for a new water service and full house re-pipe. Explained to customer that this estimate will include running a new water service and connecting to their existing sprinkler system in the front yard but cannot guarantee that we will be re establishing their connections in the backyard. Instead I explained to the customer that we can install hose bibs in the back yard with T capped off to allow for future hooks ups for when they plan to re- do their irrigation in the back yard they will have accessible water to connected to. Performed whole house repipe as well as water service replacement.
Upon arrival customer had already had the gas company out and determine there was no gas leak