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Overall Experience
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Gary and his team at Schuelke Plumbing have been an absolute gold mine of a find! My wife and I had a tub overflow in our upstairs bathroom. Needless to say, there was a lot of damage. We found Schuelke Plumbing online, and they were out the next day first thing, on a Saturday, to mitigate the damage. Since, we have been going through a disaster of a time with insurance, but Gary has been so patient, kind, professional, and most of all truthful and supportive through the entire process. We still have repairs to get through, but I’m at peace knowing Schuelke Plumbing will take good care of us the rest of the way. They’ve found a lifelong customer in us, we can’t recommend their services enough! Thank you Gary and your team for taking good care of us!
Response from Schuelke Plumbing Inland Empire:
Thank you, Darren. I know its been a frustrating process but we are here to help as always.
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This was very frustrating for my wife and I and at times even getting things done with the project. Gary and his team even when I was frustrated and not calm Gary was very calm and helped me with understanding that the job will get done right and help us out in every way possible…..we are happy with the work done. We had an issue with a plumbing leak after all work was completed and even though your office was closed and starting there weekends Gary got someone to our house to dry out everything, and arrived first thing Monday morning for repairs.
Response from Schuelke Plumbing Inland Empire:
Thank you Randy, it was a pleasure working with you and getting things back to normal for you.
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Relied on Schuelke Plumbing for our family plumbing and service needs for many years. Recently had our two waters heaters go out with family coming in from out of state. Chandler and an assisting plumber replaced both tanks with valves and copper pipe in just a few hours. Reliable, professional, friendly service. We will use no one else.
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Price was reasonable, work was quick and professional, finished on time, very happy with result.
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Chandler helped us out again. His team is great. Called and came the next day and fully repaired all we needed the next day. Great service at a great price. They are highly recommended!
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Chandler did great and this is not the first time. We will continue to use Schuelke and Chandler.
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Service man was very friendly and a great job and wasn't in a hurry.
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Chandler is always so helpful and quick! I will definitely continue to call him for my plumbing needs.
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Awesome response time and solved a lingering 3 week problem in a day
Response from Schuelke Plumbing Inland Empire:
Thank you for taking the time to complete a review, Brian. I'm glad we were able to address your plumbing issue in a timely manner.
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Chandler came right on time, quick, efficient and very well mannered.
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I have used Schuelke Plumbing now 4 times for various things and they ALWAYS have excellent service from time of scheduling, notifications of arrival, to clean up after the work! They are honest and do not price gouge you! I will NOT be using anyone else until they give me a reason too! I sell real estate and have for over 20 years so to now have found a consistently good plumber across the board, I’ll be staying with them!
Response from Schuelke Plumbing Inland Empire:
Thank you for the great review, Holly. We appreciate your loyalty.
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Chandler was quick to find out what was wrong with my sink. Very helpful!
Response from Schuelke Plumbing Inland Empire:
Thank you for your great review. We truly appreciate it!
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This company has excellent customer service, during the whole process we were kept informed and the crew were very nice, clean and on top of it. Great job!
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Customer reported water damage to surrounding drywall of laundry box. Upon arrival customer reported he believes it was an old leak that had already been fixed. I took moisture readings of the drywall and showed everything was dry. Explained to customer we cannot guarantee there are no leaks unless we open drywall to inspect plumbing inside wall for the 350.00 that he was quoted. Customer did not wish to do so.
Installed a vacuum breaker for customers irrigation line after the shut off. After introducing the vacuum breaker, a tests to make sure the knocking sound was reduced as much as possible. There was a slight knock at the vacuum breaker but it seems the issue has been resolved. Let customer know that if she hears knocking again to let her irrigation guy know to replace the sprinkler valves.
Might reschedule for installation of two new bathroom faucets and toilet.
After inspecting customer’s irrigation line, the possible solution to stop then knocking in the lines is to add a vacuum breaker to relieve pressure to the valves.
Customer wishes to have their master bathroom remodeled.
Installed 75 gallon Bradford white water heater and added sediment trap and expansion tank. Upon arrival customers water heater was leaking and caused water damage to surrounding walls. Recommended drying area to prevent mold growth and further damages.
Snaked customers area drain and was able to open line. Ran hose a For 10 minutes and everything was draining properly. Although customer still had an obstruction in the line that was not allowing me to run the camera. If customer still continues to have issues recommend performing hydrojetting
Customers Moen cartridge cartridge on hot side had a chip in the back allowing for water to not turn off. Inspected the inside of the valve and the valve appeared to have some rough spots. Explained to customer that if they continue to have this issue then we recommend replacing valve
Went to customers house to gather more information from the water service leak to give an estimate.
Customer wants all of her water lines for the house replaced includes her water service at meter Replaced customer drains and water lines for home. Upon completion we realized customers basket strainers for kitchen sink where leaking. Recommended replacing to prevent leaking.
Customer had a garden box with the shut off valve and regulator to house that was buried, leak was at the fitting entering the garden box. Repair pvc leak. Garden box was below grade and filled with roots. Recommended digging up garden box and removal of roots to prevent further leaks. Also recommend replacing of pressure regulator
Customer wishes to have estimate for replacing all water line and drains in her house, as well as a bathroom remodel estimate
Customer reports loud banging noise in water lines when sprinklers turn on. Recommended replacing irrigation valves and then if that doesn’t work install a hammer arrestor on irrigation line
Replaced customers hot side cartridge as well as supply lines for tub via access in back
The upstairs hallway bathtub was left unattended and overflowed for approximately 15-20 minutes. This caused flooding of water throughout various areas of the home to include the upstairs hallway bathroom, loft, guest bedrooms, formal living room and a section of the garage. This contract outlines tye work to be done to perform ONLY the water damage mitigation and dry down of the home. A separate quote for repairs of the damage will be provided once the demo has been completed.