Daniel was very low-key, concerned with my health issues, kept me calm and helped me make the best decision for me. The night before installation when we talked, I was upset with my health and life situation, and he prayed with me for several minuteswhich calmed me and confirmed I had made a good decision under a terrible situation. When he returned for the system check, head lifted a bin down so I wouldn’t need to get a stepstool and climb. I highly recommend Daniel