Watkins recently sent two techs, Daniel and Jacob, to diagnose my A/C system, and I couldn't be more impressed. They showed up on time, worked nonstop for nearly three hours, and thoroughly explained every issue they found — no guesswork, no BS. They replaced a failing capacitor, contactor, and outdoor shutoff, and dropped my blower motor’s amp draw from 9 to just over 2 — proof that they knew exactly what they were doing. Not once did they pressure me to replace the system. In fact, they laid out the repair options first and only discussed replacement after I brought it up. That kind of professionalism is rare in this industry. Highly recommend these guys — skilled, honest, and respectful of your time and money.