I have a regular maintenance plan with Watkins and consulted with them for replacement of my AC unit that recently broke down. The process right from initial advice to quote was very transparent explaining the pros and cons of going for a replacement. The installation experience was fabulous. Ryan, who was the installation service person was very detail oriented and did not cut any corners. The work done was to my complete satisfaction and was very professional. He did not rush through anything and spent enough time explaining the details of the new unit. I will recommend Watkins service for their transparency, professionalism, and very trustworthy service technicians. Ryan is a star.
