DC01 has been demoted to an application server. This caused some issues on workstations that were improperly configured, but those issues have been resolved.
Every workstation was set to a static IP and DNS servers.
Reggie has declined the request to increase the storage drive. As a solution, the Ninja agent will be configured to ignore this particular drive.
An appropriate remote desktop link has been added to the client's computer. Additionally, Google Chrome has been installed and Chrome Sync has been enabled.
Determined that this the issue Ron was experiencing was the result of a bug with Agency Advantage and was unrelated to printer queues or other printer-related issues. We handed this off to Agency Advantage to finish resolving after troubleshooting and running scripts for several minutes.
We have successfully initiated the remote desktop service for our esteemed client. Should you require any further assistance, please do not hesitate to contact our technical support team.
The network at the client's location is currently experiencing an outage. We would like to inform the client that our equipment is functioning properly.
There appeared to be an issue with the firewall, however, all issues were resolved prior to the onsite visit.
The space issue has been resolved.
Unfortunately, we would like to inform our customers that the notification feature of the app has been temporarily disabled. We apologize for any inconvenience caused and thank you for your patience as we work to resolve this issue. Please note that we are continually working to improve our services to provide the best user experience possible.
Upon review, it has been determined that the email in question is a scam. As such, we kindly ask the customer to report the email as junk and delete it from their inbox. Thank you for bringing this to our attention.
The SATA cables have been reconnected and the computer is now powering on properly.
The DNS settings on the client's computer have been updated to successfully resolve the QuickBooks issue.
The new Comcast modem has been successfully configured with the correct network settings.
