Installed two new physical disks and created a RAID 1 virtual disk array on the hypervisor. Then, moved non-deduplicated data (e.g. application server files and SQL databases) into the new array with more space. Left untouched the old non-deduplicated volume as it contains VM configuration files and page files that do not need to be altered. Consequently, all disk usage issues with the hypervisor have been resolved.
The customer declined the service due to pricing.
Hailee emailed and said she was able to get her monitor working.
Ended the mstsc process and waited 60 seconds before relaunching the RemoteApp, which force closed it on the RDS server to ensure its state was reset.
Ended the mstsc process and waited 60 seconds before relaunching the RemoteApp, which force closed it on the RDS server to ensure its state was reset.
Reset the WPD (WordPerfect Document) file association back to WordPerfect 2021.
Checked group policies and determined that there were some errors in the configuration. Removed all unnecessary and conflicting group policy information, which should resolve issues with drive maps.
Re-registered Microsoft Authenticator for the end user to ensure MFA prompts are working for on-premises RD Gateway.
Terminated the RemoteApp server's logon session in order to restart the application.
Installed the known-good product key on this device and activated the server virtual machine.
Installed the known-good product key on this device and activated the server virtual machine.
The user had a physical copy of the file share subfolder on their desktop somehow. I deleted it and pinned the shortcut to the file share there instead.
Replaced the locally-installed version of Amicus Attorney Workstation with the server-hosted, more stable and reliable RemoteApp version. This immediately solved numerous performance and reliability concerns.
Expanded the system drive to accommodate extra space usage on the file server virtual machine.
The customer required a shortcut to be created for the shared drive.