8723 Hospital Dr
Douglasville , GA 30134
7704891790

Local Reviews
for gray, ga


Job Locations
for gray, ga

Evan S.

Evan S. Job Checkin

Ended the mstsc process and waited 60 seconds before relaunching the RemoteApp, which force closed it on the RDS server to ensure its state was reset.


Evan S.

Evan S. Job Checkin

Ended the mstsc process and waited 60 seconds before relaunching the RemoteApp, which force closed it on the RDS server to ensure its state was reset.


Evan S.

Evan S. Job Checkin

Reset the WPD (WordPerfect Document) file association back to WordPerfect 2021.


Evan S.

Evan S. Job Checkin

Checked group policies and determined that there were some errors in the configuration. Removed all unnecessary and conflicting group policy information, which should resolve issues with drive maps.


Evan S.

Evan S. Job Checkin

Re-registered Microsoft Authenticator for the end user to ensure MFA prompts are working for on-premises RD Gateway.


Evan S.

Evan S. Job Checkin

Terminated the RemoteApp server's logon session in order to restart the application.


Evan S.

Evan S. Job Checkin

Installed the known-good product key on this device and activated the server virtual machine.


Evan S.

Evan S. Job Checkin

Installed the known-good product key on this device and activated the server virtual machine.


Evan S.

Evan S. Job Checkin

The user had a physical copy of the file share subfolder on their desktop somehow. I deleted it and pinned the shortcut to the file share there instead.


Evan S.

Evan S. Job Checkin

Replaced the locally-installed version of Amicus Attorney Workstation with the server-hosted, more stable and reliable RemoteApp version. This immediately solved numerous performance and reliability concerns.


Evan S.

Evan S. Job Checkin

Expanded the system drive to accommodate extra space usage on the file server virtual machine.


dawson@computerhelperga.com

dawson@computerhelperga.com Job Checkin

The customer required a shortcut to be created for the shared drive.


dawson@computerhelperga.com

dawson@computerhelperga.com Job Checkin

The server was removed from replication and namespace groups, shut down, and the VM along with all associated vhdxs were deleted.


Evan S.

Evan S. Job Checkin

Increased memory allocation for SQL Server to prevent Out Of Memory (OOM) crashes which were causing disruptions to the Amicus Attorney application server.


Evan S.

Evan S. Job Checkin

Moved the QuickBooks Desktop company files to the server and began to share them out using QuickBooks Database Server Manager. This completed the QuickBooks local-to-server migration.