8723 Hospital Dr
Douglasville , GA 30134
7704891790

Local Reviews
for carrollton, ga


Job Locations
for carrollton, ga

dawson@computerhelperga.com

dawson@computerhelperga.com Job Checkin

I remotely accessed the client's system and it appears that the issue has been resolved by utilizing the classic version of Outlook rather than the new Outlook.


Evan S.

Evan S. Job Checkin

Added a specific email and domain to the AppRiver email whitelist.


joshua@computerhelperga.com

joshua@computerhelperga.com Job Checkin

It has been identified that there is a bug in the latest version of macOS that causes PDF page contents to rotate when edits are made to other pages. A workaround for this issue is to utilize a third-party PDF editor such as Adobe Acrobat. The customer was assisted with the setup process. It is anticipated that this issue will be resolved in a future update.


joshua@computerhelperga.com

joshua@computerhelperga.com Job Checkin

Reset the password


dawson@computerhelperga.com

dawson@computerhelperga.com Job Checkin

The drives became disconnected and to fix the issue, I had to disconnect and reconnect them. However, during this process, I encountered a strange situation where despite being disconnected, the drives still appeared in windows with their assigned letters and were even accessible. To address the problem, I removed the drive mappings and the registry keys linked to them. After doing so, I asked the customer to log out and log back in before remapping the drives.


joshua@computerhelperga.com

joshua@computerhelperga.com Job Checkin

Plugged the router back in and restarted the TV


joshua@computerhelperga.com

joshua@computerhelperga.com Job Checkin

Setup Wi-fi router and connected the TVs and Laptop.


dawson@computerhelperga.com

dawson@computerhelperga.com Job Checkin

The network has been updated and several tasks have been completed to ensure efficient functionality. To start, a firewall was installed to allow for network management. Additionally, the DHCP scope has been modified to align with the appropriate subnet. The Truenas server was logged into to confirm network connectivity, and a DNS record was established to simplify routing to the server. Furthermore, Truenas was updated to version 3 and the users and permissions were checked to ensure proper access. Finally, the drives were mapped via the DNS name and file functionality was tested on all workstations. If any additional concerns arise, please feel free to contact us for assistance. Thank you for your continued support.


dawson@computerhelperga.com

dawson@computerhelperga.com Job Checkin

A scheduled task has been created to automatically re-enable and restart the backup service.


dawson@computerhelperga.com

dawson@computerhelperga.com Job Checkin

The customer successfully reinstalled CCleaner, which resolved the issues it had caused. To address the problem of CCleaner disabling all backups, a scheduled task was set up to run early every morning, enabling and starting the service.


Jackson W.

Jackson W. Job Checkin

Verified settings for Gmail and modified phone settings to prompt before deleting.


Jeremiah L.

Jeremiah L. Job Checkin

Please follow the instructions below to reinstall Zoom: First, uninstall the current Zoom software from your device. Go to the official Zoom website and download the latest version of the software. Install the software and follow the prompts to complete the process. Once the installation is complete, open Zoom and sign in to your account. You should now be able to use Zoom without any issues.


Jeremiah L.

Jeremiah L. Job Checkin

Chrome has been successfully reinstalled and the settings have been restored.


Jeremiah L.

Jeremiah L. Job Checkin

To modify several configurations in Gmail and iOS, kindly follow the instructions below:


dawson@computerhelperga.com

dawson@computerhelperga.com Job Checkin

Currently, the device is functioning properly by remaining turned on. We anticipate it will continue to operate without issue.