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Always feel ‘looked after’ when Jonathan comes by to explain something or perform a service on our new heat pumps. Hyde’s is a rare thoughtful service company these days.
Christopher was very friendly, professional, and knowledgeable.
Maurice explained everything he did as he checked the system. Very courteous and efficient. I would ask for him again.
Amador was very knowledgeable, pleasant and helpful. He made what I thought was a good suggestion for our A/C needs but we have not received a quote to date.
Daniel arrived in the scheduled window to service an issue with our HVAC unit. Diagnosed and fixed the issue quickly. He said he added some notes to our account for the tech to inspect when we have system checked every few months. Awesome!
Established with Hyde’s HVAC for 2 service calls per annum. Maurice the technician came in the appointed window and assessed my units, made recommendation and showed me how I can help with maintaining the efficiency of the compressed ( hosing off the unit).
Thor is the Best! Friendly. Knowledgable. Efficient. This is the third time he's routinely serviced my A/C unit. He's one of those lucky guys who truly loves his profession! Thor (from Old Norse: Þórr) is a prominent god in Germanic paganism. In Norse mythology, he is a hammer-wielding god associated with lightning, thunder, storms, sacred groves and trees, strength, the protection of humankind, hallowing, and fertility.
As always Johnathan was amazing! Efficient and knowledgeable.
Frank was thorough, knowledgeable, professional and friendly.
Upon arrival turn the system on to cool and checked refrigerant levels. System had 55 psi. Found leak in both Schrader cores on reversing valve. Installed new Schrader cores in charge system back to manufacture specifications using 8 pounds of refrigerant. System is now cooling properly
Upon arrival found system, calling for culvert only blower operating, upon further inspection found low-voltage short/ exposed line from wire nuts, connecting condensing unit, removed bad wiring and reconnected, changed out fuse at circuitboard, also found 55 µF capacitor well out of range installed new 55 µF capacitor and tested system. Checked volts and amperage system is now calling in operating properly at this time of service. Informed client of Hyde’s comfort plans.
A demand call hidden as a maintenance. Not able to figure it out. Given to James. NC
Gave estimate for mini split and whole home surge protection. Client is a referral from friend of mine.
I Performed Maintenance on the Cooling System. Also replaced a 20x30 and 2) 14x14 Filters. The system is a 2022 American Standard model located in the master closet attic and on the ground. I advised client on the extended labor warranty. Client’s system was installed on September 15th 2022 and Client must decide by then if he wants to go with the extended labor warranty or not. Emailed client options.The system checked out operational and within manufactures specifications at the time of the service.
Performed cooling maintenance on 2022 carrier split system. Furnace is located in attic/access office. Verified ducting was secured and attach the system and in good condition, verified proper operation for water, safety switch, system has a safety pan. Cleared condensation line, took temperature split at supply and return, verified proper sequence of operation, checked volts and amps, checked, capacitors, found systems, starting amps exceeding specifications, recommended installed and tested a compressor saver kit to prevent any further damage to compressor and internal windings, assist compressor at start up and prolong life of compressor. Verified refrigerant levels and line temperatures and cycled system thermostat checked out OK, with recommended repairs system is now within the manufacturer specifications and cooling in operating properly at this time of service. Also educated client on IQ products. I will send over estimates.
Performed annual cooling maintenance on (2) 2018 carrier split systems. Changed (6) customer supplied filters. Cleared condensation drains. Cleaned outdoor condensing coils. Attic access in hallway. Honeywell t6 thermostats working properly. Checked start and run capacitors, both within range. Checked amps and volts. Checked refrigerant charge and temperature splits (20). Systems are cooling properly at time of service.
Comfort ac service on 2010 American standard split system. Fau located inside closet, condenser on west side of home. Flushed condensation line from the fau and at the outlet. Washed coils and filters. Checked all ac components and refrigeration levels. Blew out electrical compartment. Advised client on age and life expectancy. Advised on smart thermostat and water switch.
Performed annual maintenance in cooling on a 2013 3 ton , followed sequence of operation cleared out filter checked amps voltage capacitor temperature split working at range cleared condensation line did not rinsed condenser home owner did , condenser working to manufacture specification in cooling at this time of visit
Upon arrival found blank thermostat. I had to reboot American Standard 1050 thermostat. Thermostat is now operating properly.
All is within range hard start is working properly.
Performed annual cooling maintenance on a 2018 American Standard Gold 4 ton unit and a 2006 York 1.5 ton casita heat pump. Replaced 20x30, 14x24, and 14x14 filter through out the house and casita. Followed sequence of operations and checked voltage, amperage, capacitor, hard start kit, temperature split, Freon levels, cleared condensation lines from outside, and rinsed condenser coils. Everything checked out in range. Thermostat checked out operational. Both systems are working in cooling at this time of service.
Two 15+ Preformed they semi annual cooling service on two split system. Replace filters throughout the house/ceiling. Cycled equipment followed cooling sequence of operation check refrigerant, sub cool, superheat, and line temperature. Nest thermostats checked out OK. Checked capacitor, fan motor, compressor, amps and voltage. Rinse condenser coils. Adjusted supply register and master bedroom. Both units checked out operational at this visit.