Travis and his assistant were very respectful as always.
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Travis was very thorough when explaining my options. Answered all questions.
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Had Sawyer come out and do our winter check of our furnace. Excellent service, he had us finished in short order!
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Travis and his partner did an EXCELLENT job!!! Installed a new thermostat and had us back in operation in about an hour from start to finish. I scheduled the night before and they came the next day. EXCELLENT service as always.
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Travis was on time, efficient, and a polite young man. This is a great company with great employees you can have confidence in. We just renewed our service contract for the third year!
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Emerson was very professional and explained everything that he was doing. Asked if I had filters and offered to change them for me.
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Gene was great. Didn’t try to sell me on something I didn’t need..
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We like the service people that Centex sends out. They make sure our systems are working well.
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Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. Found the system performing to manufacture specifications at this time.
Upon our arrival we performed the approved repairs to run new control wiring to the outdoor unit. Installed new control wire from the inside furnace to the outside door condenser. Secured the wire in liquid tight and fastened it to the wall coming from the roof to the condenser. Redid wire terminals coming from the thermostat to the furnace then tested the systems operations. System is performing to manufacture specifications at this time.
Upon our arrival we performed the approved repairs to run new control wiring to the outdoor unit. Installed new control wire from the inside furnace to the outside door condenser. Secured the wire in liquid tight and fastened it to the wall coming from the roof to the condenser. Redid wire terminals coming from the thermostat to the furnace then tested the systems operations. System is performing to manufacture specifications at this time.
Upon my arrival I performed a 6 month checkup on 2 heat pump systems. Flushed and treated the water removal systems, replaced the air filters, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. I found both systems performing to manufacture specifications at this time.
Upon my arrival I spoke to the customer about their concerns with the main side of the homes system not cooling well. Performing my diagnostics I found the system to be low on refrigerant which led to me performing a leak search. On the indoor system I found a leak with my electronic leak detector and the outdoor system I found traces of oil on the outdoor coil and found the leak using soap bubbles. I spoke to the customer about my concerns and he chose a repair for both Heat transfer media coils and signed his 2 systems up for maintenance.
Upon my arrival I checked into the concerns of the comfort control being blank. Performing my diagnostics I found the fuse has popped for the low voltage circuit again. I traced out the wiring and ended up finding somewhere under the house has a bare spot going to ground every now and then on the control wiring heading to the condenser. I am unable to access the area that the control wiring is making contact. I spoke with the customer about my concerns and recommended running new control wiring through the attic and down the side of the home wrapped with liquid tight on the exterior wall. This repair was approved and half payment was collected today. Return will be scheduled for next week with 2 technicians.
Upon my arrival I evaluated 1 Bryant gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Found the return flex and supply ductwork to be in bad shape. Multiple holes and rips in flex duct, and old metal ductwork insulation wrap is tatterd and falling off in multiple locations. Our comfort specialist will be coming by the give a quote on repair or replacement of listed issues.
Upon my arrival I evaluated 1 Bryant gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Found the return flex and supply ductwork to be in bad shape. Multiple holes and rips in flex duct, and old metal ductwork insulation wrap is tatterd and falling off in multiple locations. Our comfort specialist will be coming by the give a quote on repair or replacement of listed issues.
Upon my arrival I evaluated 1 carrier gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Tested gas pressure in hi and Lo stage. Found no issues at this time. No recommendations at this time
Upon my arrival I evaluated 1 carrier gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Tested gas pressure in hi and Lo stage. Found no issues at this time. No recommendations at this time
Upon my arrival I performed a 6 month checkup on 1 heat pump system. Before getting started the customer mentioned the iFLO being off line. I attempted to resolve myself then had to get tech support involved to reset the system and redo the set up. After getting the iFLO connected to WiFi I flushed and treated the water removal system, installed new air filter, washed the condenser coil using a water, cleaned and treated the electrical cabinet then verified system safety and performance. I found everything performing to manufacture specifications. At the outdoor system I found there is a cavity formed underneath the system. I Recommend having the cavity filled that’s forming underneath the system to avoid it becoming larger and causing the system to sink into the ground.
Upon my arrival I performed a 6 month checkup on 1 heat pump system. Before getting started the customer mentioned the iFLO being off line. I attempted to resolve myself then had to get tech support involved to reset the system and redo the set up. After getting the iFLO connected to WiFi I flushed and treated the water removal system, installed new air filter, washed the condenser coil using a water, cleaned and treated the electrical cabinet then verified system safety and performance. I found everything performing to manufacture specifications. At the outdoor system I found there is a cavity formed underneath the system. I Recommend having the cavity filled that’s forming underneath the system to avoid it becoming larger and causing the system to sink into the ground.
Upon my arrival I evaluated 1 carrier heat pump 454b system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet. Found no issues at this time. No recommendations at this time
Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Found the low stage gas pressure to be a little high, informed customer and adjusted pressure to manufactures specifications. Reconnected carrier infinity comfort controller to the home WiFi network. No recommendations at this time
Upon my arrival I evaluated 1 carrier gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Found the gas pressure to be a little high. Adjusted the pressure to manufactures specifications. No recommendations at this time