Sawyer did a great job of explaining things to me and letting me know what I might need to work on and repair next visit.
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Knowledgeable, polite, on-time-good service. Thanks
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I like that the technician leaves pics with the explanation of services. I’ve used Centex for many years and trust them fully with coming into my home and explanations if anything needs to be fixed.
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He was polite, explained service performed and made suggestions with trying to force any additional products or service
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Once again Travis provided excellent 4 star service
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Travis and his assistant were very respectful as always.
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Travis was very thorough when explaining my options. Answered all questions.
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Had Sawyer come out and do our winter check of our furnace. Excellent service, he had us finished in short order!
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Travis and his partner did an EXCELLENT job!!! Installed a new thermostat and had us back in operation in about an hour from start to finish. I scheduled the night before and they came the next day. EXCELLENT service as always.
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Travis was on time, efficient, and a polite young man. This is a great company with great employees you can have confidence in. We just renewed our service contract for the third year!
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Smithville Air conditioning repair Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. I found the system performing to manufacture specifications at this time.
Heater tune up Smithville Upon my arrival I performed a 6 month checkup on 2 heat pump system. Flushed and treated the water removal systems, washed the condenser coils using water, cleaned and treated the electrical cabinets then verified system safety and performance. Found both systems performing to manufacture specifications at this time. The main system has developed bacteria growth inside the air handler. This is not something the customer wishes to deal with at this time due to the time of year it is and other expenses that hold priority. Showed the customer how the auto feature works on both thermostats.
Smtihville Heat pump repair I performed the heating evaluation in Smithville on the gas furnace. This system is older and has signs of deterioration. The gas valve could not be adjusted because the spring is stuck. I spoke with the client about several of my concerns and let the client know I don’t recommend putting money into a repair and that I feel replacement is the best option at this point. For now the system is operating safely. The client will also get some carbon monoxide detectors installed in the home.
Smithville Air conditioning repair Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the systems ductwork to be in poor condition, let customer know of my findings and they have already spoken to Centex and will call to set up a replacement date soon. No recommendations at this time.
Smithville Air conditioning repair Upon my arrival I evaluated 1 Trane heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues at this time. No recommendations at this time
Smithville Furnace repair Upon my arrival I performed a 6 month checkup on 1 straight electric system. Flushed and treated the water removal system, replaced the air filter, checked systems safeties then verified system safety and performance. I found that the heat transfer media coil and the air circulation system have become dirty due to a restricted air filter allowing dirt and hair to pass through on the outside. All other operations for the system are performing to manufacture specifications. I spoke with the customer about my concerns and he would like the options emailed over to have the system cleaned and brought back to manufacture specifications. Once cleaning have been performed I advise to use a merv 11 filter and the system is able to move up from a 1” filter to a 2” filter
Smithville Furnace repair I performed the heating evaluation on the straight electric system and found the system operating properly. The indoor unit has dirt and bacterial growth and the home owner is aware that replacing is in the near future.
Smithville Furnace repair Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues at this time. No recommendations at this time
Smithville Furnace repairUpon my arrival I evaluated 1 coleman electric heat system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and changed the filter. Found the heat transfer media coil to be getting dirty, recommended a clean in place. Customer wants options sent over to him along with pictures and will choose an option when cooling season comes back.
Smithville Heat pump repair Upon my arrival I evaluated 1 intertherm electric heat system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and checked filters. Found no issues at this time. No recommendations at this time.
Smithville Furnace repair Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. I found that bacterial growth has started to form inside the air handler and on the air circulation system. I recommend having the indoor system cleaned then treated for bacterial growth. I will email over options for cleanings and options for bacterial prevention systems plus cleanings depending on the level chosen. Left a pamphlet on the refrigerator that goes over Solaris bacterial prevention system and the benifits it offers.
Smithville Mini split repair Upon my arrival I performed a 6 month checkup on 1 furnace system. Flushed and treated the water removal system, cleaned the flame safety sensor, verified proper fuel delivery, checked for CO then verified system safety and performance. I found everything performing to manufacture specifications at this time. Advise on adding a carbon monoxide detector in the home.
Smithville Heat pump repair Upon my arrival I performed a 6 month checkup on 1 heat pump mini split system. Flushed and treated the water removal system, cleaned the air filters, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. I found the air movement system has bacterial growth building on it. I recommend having a cleaning performed on the system and installing a bacterial prevention system. Customer has quite a bit going on at the moment and would like to try and make it until the next checkup to move forward with either of the options. We will email over quotes closer to the next appointment.
Smithville Heater tune up Upon my arrival I evaluated 1 mortex electric heat system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and checked filter. Found the heat transfer media coil to be dirty. Let customer know of my findings and they wanted to get it cleaned on the next cooling evaluation. System heating properly at this time.
Smithville Mini split repair Upon my arrival I evaluated 1 mortex electric heat system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and checked filter. Found the heat transfer media coil to be dirty. Let customer know of my findings and they wanted to get it cleaned on the next cooling evaluation. System heating properly at this time.