Technicians like Gustavo know what they are doing. If there r more technicians trained like this that will be great!
Overall Experience
Quality
Price
Convenience
Upon my arrival performed a heating evaluation and found that system is working good at this time. Did let customer know it was time to renew but they said they wanted to renew in may.
Upon my arrival I found that the zoned closet unit was not coming on. Checked for proper voltages at the system, the zone board and the thermostat. I had proper voltage coming into the zoning board but did not have the proper voltage coming out of the board to the equipment. Found the manual for the zone board in the closet and went through and made sure everything was wired in properly and the settings were set properly. Everything was set up the correct way. All this points towards the zone board being faulted. Spoke with the customer about their different options and they would like the quotes emailed over so they can look them over and follow up with the insurance to see if they are going to cover the repair or if they will have to cover it. Client also wants quotes sent over separately on surge protection in case they do not go with one of the top options that add surge protection to the system. I updated the email and phone number on file. The correct email to send everything to
Performed the heating evaluation and found everything to be operating properly at this time.
Performed maintenance on system, found all units and components running and operating properly.
Upon my arrival to Manor, Tx., I found that the ac system was not turning on found that ac system was wired incorrectly, and kept popping the fuse. Made repairs to wiring and found system was low on refrigerant, customer said previous company was not able to get system to run, did not see any leaks , added 2 pound of refrigerant. Left equipment running at this time.
When I arrived I found that the outdoor unit for the 3 zone system was not operating. There were no visible fault codes on the condenser. I then reset the system and it came on. I checked the operation of the system and found it cooling properly. When I connected to the indoor u it it stated. There had been several communication faults but did not say a date. I let the client know if this keeps happening we will have to replace the wire from the indoor to the outdoor and place in conduit because it is a communicating system. I also recommend maintenance for all 3 systems.
Upon my arrival performed a cooling evaluation found no issues at this time.
Upon my arrival to Manor, Tx., I performed a cooling evaluation found ac unit to be working properly at this time.
I performed the fall evaluation on the closet heat pump system and found it operating properly. The clue came apart in the drain line so I fixed it.
Arrived for the AC system service. I performed the heating evaluation on the air conditioning system and found a bad voltage distribution system and a dirty coil on one of wall mounted units and bad voltage enhancement system on the unit in the main house, spoke with client about his options and he went with HN13A repair and HD3A repair, I replaced the voltage enhancement system and the voltage distribution system and the systems are operating at manufacturer specifications at this time, client asked if I send him a quote for the cleaning.
Arrived for the AC system service. I performed the heating evaluation on the air conditioning system and found a bad voltage distribution system and a dirty coil on one of wall mounted units and bad voltage enhancement system on the unit in the main house, spoke with client about his options and he went with HN13A repair and HD3A repair, I replaced the voltage enhancement system and the voltage distribution system and the systems are operating at manufacturer specifications at this time, client asked if I send him a quote for the cleaning.
Arrived for the AC system service. I performed the heating evaluation on the air conditioning system and found a bad voltage distribution system and a dirty coil on one of wall mounted units and bad voltage enhancement system on the unit in the main house, spoke with client about his options and he went with HN13A repair and HD3A repair, I replaced the voltage enhancement system and the voltage distribution system and the systems are operating at manufacturer specifications at this time, client asked if I send him a quote for the cleaning.
Arrived for the AC system service. I performed the heating evaluation on the air conditioning system and found a bad voltage distribution system and a dirty coil on one of wall mounted units and bad voltage enhancement system on the unit in the main house, spoke with client about his options and he went with HN13A repair and HD3A repair, I replaced the voltage enhancement system and the voltage distribution system and the systems are operating at manufacturer specifications at this time, client asked if I send him a quote for the cleaning.
Arrived for the AC system repair. I found the voltage enhancement system dead, spoke with client about her options and she went with HN14C repair at this time.
Arrived for the AC system repair. I found the voltage enhancement system dead, spoke with client about her options and she went with HN14C repair at this time.