Gene was fantastic and provided information and education about electric heat pumps with which we were previously unfamiliar. Thanks, Gene!
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Constantly good people that come to service our heating and air systems. ++++++++ Great communication from office for service reminder, & alert for on-the-way.
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We were told there was a Freon leak and coil needed to be replaced, and a system overhaul was recommended. The estimate was more than the purchase of a new system though parts were still under warranty. We called in a second opinion same day. The leak was found outside. A fitting had been loosely screwed together, causing the leak. The leak detector immediately identified it. The coil was very carefully checked for leaks and none found. I guess Centex did not want to serve us in the future. Maybe because we’re 30 miles away?
Response from Centex Air & Heat:
Mr. King, as you're aware not all companies are created equal. We've been in business for 40 years and only employ the best techs and ensure that they are highly trained. We stand by our diagnosis and respectfully disagree with our competitor's opinion. You do have a leak on the indoor portion of your system and it will remain an issue that needs to be resolved. I went ahead and sent you the video that my tech took of his leak detector detecting the leak. I encourage you to show that to this other company and have them explain it.
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Travis is a very professional young man. He is friendly and explains things so I can understand them. I always enjoy having him in my home. He has a way of delivering bad news in the least painful manner.
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Top technician to check out minis & Central system. Very personable. & knowledgeable. Highly recommended.
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He’s a 10, nice fellow, knows what he is doing and a good example of an employee.
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From the ladies that answer the phones to the guys that do the service like Daryl W They are great they know their skills and really nice people to deal with.
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Daryl is very professional and experienced tech! He explained everything to me and my options!
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Comes when they say they will and does what they need to do.
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I called late morning and the service guy was there a few hours later. Knew what he was doing of course, took care of the problem. Daryl Wilson Very knowledgeable and polite.
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Diagnostic and repairs to be done. So far good impression. Repairs to be done after parts are in.
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Upon my arrival in La Grange, for an AC service, I installed the comfort control system. The system had to perform an update while I was on site. After the system updated I tested the equipment and found everything operating properly at this time. I was unable to get the app to work through the customer’s phone. I informed him he would have to contact the Support line to see if they can help get it hooked back up if they can’t Daryl says he will come out tomorrow.
Today I arrived in La Grange, for an AC service, with concern the outside heat pump does not turn on when the thermostat is in heating mode. Customers had previously found thermostat blank one morning. The indoor unit breaker was tripped, they turned breaker on and system was operational approximately 3 weeks at that time the thermostat was blank again so they installed a different thermostat. Since then the cooling works but in heat it doesn’t. I found thermostat was proper for the type of system they own. The thermostat model they had only allows operation for heat and cool, no auxiliary heating. I spoke with customer about heat pump systems and we also spoke about our maintenance plans.
Heat Pump Repair in La Grange, TX today for a great client. Specialized heat pump repair addressing intermittent system failure. Conducted comprehensive diagnostic assessment using advanced electrical diagnostic tools, identified and replaced faulty integrated control board, recalibrated system parameters, and verified full operational integrity through complete system performance test.
Today I arrived and met with mr and Mrs schock. I completed the HVAC Evaluation today of 3 systems. 90% gas furnace underneath home in crawl space, ductless living room unit and ductless bedroom unit. All 3 units perform very well and the safeties are proper. I washed both outdoor ductless condensers using water today and cleaned the indoor filters as well. I spoke with customers about performing cleanings on indoor units and installing Reme Mini Phi Purifiers for the ductless units as this can prolong the yearly cleaning intervals. Please email estimates, upon departure I left the central unit off and ductless units left on 72 in cooling.
Upon my arrival in La Grange I found that the coil was completely dirty and system had a build up of baking flower , recommend doing a cooling to coil, Phil approved repairs and I got the system back up and running. WO-TNFR353254
Today I arrived in La Grange and evaluated the customers concerns. Communicating system was completely operational with no active alarms or faults within the system, and it passed the refrigerant charging sequence. I contacted Daryl and he recommended that I reach out to Russell from tech, Russell tech-support Stated when the system ambient temperatures of 109 like yesterday, it is not going to keep up. Also verified all the data I had compiled through various tests. On the Mitsubishi system, I low pressures with customers approval. I added 2 pounds of refrigerant and then I performed a leak search. I found the indoor evaporator coil leaking refrigerant, Moving forward, I am awaiting pricing and availability from the manufacturer and will be calling the customer back once I receive it.
Upon my arrival changed all the filters and checked the leaking air ducts. Will be getting quotes together for replacing the diffusers in the back room of the bakery and the one above the table to the left in the bakery. The 16” duct that supplies the main shopping area that is leaking has no insulation on the metal duct. Recommend having someone come out and spray foam the outside of the duct to prevent condensation build up.
Upon my arrival in La Grange, I found that customer has placed the battery backwards on the controller, fixed battery and found that the A/C system was low on refrigerant added back 1 pound of refrigerant and performed a leak search was not able to find the leak at this time. And could not give customer repair options. Refrigerant should last a while since no leak could be detected, might be able to detect in a few months if it gets larger.
Upon my arrival in La Grange, I found that the voltage enhancement system was faulted. Spoke with the customer about their different options for repair and they chose to go with HN13D. Installed new voltage enhancement system, voltage distribution system, performance enhancement system, redid wire terminals, washed the outdoor condenser and tested the system. Found everything operating properly at this time. Spoke with the customer about our maintenance program and they weren’t interested at this time.
Upon my arrival in La grange, I performed the A/C cooling evaluation on the attic furnace system and found everything to be running the best it can. The system is a 2006 R22 system. Recommended that they have a comfort specialist come out and quote them for a new system when I noticed that the pressures were a little off. For the temperature it is in the home and outside I had a high super heat showing me that the molecules are starting to break up on the refrigerant and not cool as well. Will need to set up a time for Daryl to come out and give them a quote for replacing the system.
Just installed a Trane XR14 air conditioner for a customer in La Grange, TX. Completed precise placement of outdoor unit for optimal airflow. Installed and connected refrigerant lines and electrical components. Programmed thermostat settings for efficient cooling. Your home is now equipped with reliable cooling comfort.
Just installed a Trane XR14 air conditioner for a customer in La Grange, TX. Completed precise placement of outdoor unit for optimal airflow. Installed and connected refrigerant lines and electrical components. Programmed thermostat settings for efficient cooling. Your home is now equipped with reliable cooling comfort.
Just installed a Trane XR14 air conditioner for a customer in La Grange, TX. Completed precise placement of outdoor unit for optimal airflow. Installed and connected refrigerant lines and electrical components. Programmed thermostat settings for efficient cooling. Your home is now equipped with reliable cooling comfort.
Just installed a Trane XR14 air conditioner for a customer in La Grange, TX. Completed precise placement of outdoor unit for optimal airflow. Installed and connected refrigerant lines and electrical components. Programmed thermostat settings for efficient cooling. Your home is now equipped with reliable cooling comfort.
Upon my arrival found that system number 3 have a bad disconnect at this unit. That is not allowing the system to running properly gave customer repair option they choose HB16A. We were able to locate the parts needed and returned after lunch to make repairs to system. Checked operations on system after repair, found that equipment is now working properly at this time. .