Travis did an excellent job. He was on time, listened to the issue, and worked efficiently. I’d recommend him and Texas Air & Heat to anyone.
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Love this company! Entire staff very friendly, professional and knowledgeable. I don't have any issues getting appointments and the technicians are all so great answering all our questions and taking the time to explain everything. Quality products and work will keep us coming back for sure!
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The service tech seemed very knowledgeable and thorough in his assessment of our a/c problems.
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Response from Centex Air & Heat:
We are pleased to know your experience with us was a good one!
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Always a great experience. Courteous, Informative, goes above and beyond. All my experiences with Centex have been exceptional.
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Tommy did a great job
Response from Centex Air & Heat:
Your kind words about our heating and cooling service mean a lot to us. Thanks for the positive feedback.
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Daryl and Travis were great. Considerate, kind, informative, and patient with me
Response from Centex Air & Heat:
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Centex!
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Tommy was very nice and very knowledgeable about his work. We highly recommend Tommy B at Centex Air and Heat.
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Daryl was very friendly & professional and polite. After assessing the problem with my A/C, he went over the various repair options to see which one fits our needs. He then quickly and efficiently repaired the A/C. Will definitely recommend.
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Daryl is always so kind, patient and consideration. I am a very curious person and he answers all my questions. He explains what he is doing and the various things he checks when my AC malfunctions. I have always had great experience with all the employees at Centex. Thank you!
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Upon my arrival, I performed a six month check up on one heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide, changed both air filters then verified system safety and performance. I found everything to be operating properly within the manufacture specifications at this time.
Upon my arrival I spoke with the customer about the concerns they had with the system not coming on outside. Customer was able to get the system to come back on in cooling after resetting the comfort comfort control and it was cooling when I arrived. I performed my diagnostics and found the system showing discrepancies within the refrigerant pressures. I washed the condenser coil to verify it was not restricted then allowed the system to dry before obtaining pressure readings again. Once the system dried I found that there are non condensable’s within the refrigerant. With how long the systems been operating I advised on replacing the refrigerant circulation pumping system and the refrigerant pressure control to prevent any call backs. I presented the customer with their different repair options and they approved one using the FTL today.
Upon my arrival I evaluated 1 straight cool split system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found 1 issue. Recommend replacing performance enhancement system.
Upon my arrival, I performed a six month check up on one heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide then verified the systems safety and performance. I found everything to be operating within the manufacturer specifications at this time.
Upon my arrival I spoke with the customer about their concerns with the system not cooling well. Performing my diagnostics on the older R 22 system. I found the heat transfer media coil to be extremely restricted. Due to the high restriction on the heat transfer media coil. It is causing the indoor unit to freeze over and not allow good airflow throughout the home. I spoke with the customer about my recommendations and highly advised against any repairs given the systems age in the extent of the restriction on the system. Customer would like a comfort specialist to come out and quote a system replacement. As long as a down payment is received today we will be able to bring them some window units to cool in the meantime until we return to perform the replacement.
Upon my arrival in Red Rock I did AC Maintenance. I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found system low on refrigerant 410a, the whip for the condenser disconnect was ripped, and the indoor unit airflow distribution system and the heat exchanger were dirty. I was approved to do all the repairs for the recommendations afterwards I verified system operation, this system is cooling properly. WO-TNFR509940
Upon my arrival in Red Rock I did Air Conditioner. I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the system pressures lower than normal. Recommended adding r410a and was approved.
Upon my arrival, I spoke with the customer about the concerns with the outdoor unit, not coming on for operation. Performing my diagnostics. I found that the exhaust removal system was faulted, causing the outdoor unit to shut down on a high pressure switch. Spoke with a customer about options for repair and customer approved HC7D while on site. Performed the repairs installing a new exhaust removal system, new voltage enhancement system, new voltage distribution system, new power protection, redid wire terminals, chemically wash the outdoor unit and performed a performance and safety testing on the system. While doing so I found that the system was showing signs of it being overcharged. I recovered some refrigerant today to bring the system back into better operating pressures. Moving forward on the next evaluation we will recheck these pressures to see if we need to recover more or add more. Please make note for the next cool check up that we resecure the customers thermostat and pay
Arrived in Red Rock for AC Repair, Upon my arrival I evaluated 1 straight cool furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues at this time.
Arrived in Red Rock for AC Maintenance, Upon my arrival I spoke with the customer about their concerns with the HVAC system. Performing my diagnostics I found the system is operating properly and cooling the home. After getting more information from the customer they stated that the door got left open for hours bringing in outside air. When this happened the home was 87° inside and 98° outside. The system didn’t run for about 9-10 hours then started to operate again and hasn’t had issues since. Currently there are no signs of the system operating outside the manufacture specifications.
Arrived in Red Rock for AC Maintenance, Upon my arrival I performed a 6 month checkup on one heat pump system. I found that everything is operating properly in both the performance and safety aspects of the equipment.
Arrived in Red Rock for AC Tune-up, Today Travis and I completed the previously sold repair work. We began by recovering remaining refrigerant. Removing and reinstalling new refrigerant pumping system, installed acid scavenger, installed new copper refrigerant lines with new insulation, reflared the indoor and outdoor connections and torqued to spec, pressure tested with dry nitrogen to a total of 580psi. After verifying system tight and leak free, we then began evacuation purging nitrogen 3 times, we followed manufacturers guidelines and verified system was tight and dry with a held decay rate of 700 microns. We then charged unit using R410a a total of 7.5lbs. Afterwards we tested and verified amperage of new motor and refrigerant cooling pressures. Upon departure we left system in cooling mode set for 75.
Upon my arrival, in Red Rock, for an AC evaluation, I performed a 6 month checkup on one heat pump system. I found that everything is operating properly in both the performance and safety aspects of the equipment.
Upon my arrival, in Red Rock, for an AC evaluation, I performed a 6 month checkup on one heat pump system. During the evaluation I noticed the filters for the ERV need to be replaced and the indoor air handler has bacterial growth. Completing the evaluation I found everything to be operating properly in both the performance and safety aspects of the equipment. Went over options for chemical cleanings with the customer and they would like them emailed over.
Upon my arrival in Red Rock, for an air conditioning evaluation, performed a 6 month check up on a mini split system. I found everything to be operating properly in both the performance and safety aspects. Both indoor air movement systems are in need of a cleaning. Spoke with the customer about this again and they have other expenses they are dealing with at this time.