I was extremely impressed with Daryl. He demonstrated to be very knowledgeable and informative. 100%
Overall Experience
Quality
Price
Convenience
I was extremely impressed with Daryl. He demonstrated to be very knowledgeable and informative. 100%
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Travis did an excellent job. He was on time, listened to the issue, and worked efficiently. I’d recommend him and Texas Air & Heat to anyone.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Love this company! Entire staff very friendly, professional and knowledgeable. I don't have any issues getting appointments and the technicians are all so great answering all our questions and taking the time to explain everything. Quality products and work will keep us coming back for sure!
Overall Experience
Quality
Price
Convenience
The service tech seemed very knowledgeable and thorough in his assessment of our a/c problems.
Overall Experience
Quality
Price
Convenience
Response from Centex Air & Heat:
We are pleased to know your experience with us was a good one!
Overall Experience
Quality
Price
Convenience
Always a great experience. Courteous, Informative, goes above and beyond. All my experiences with Centex have been exceptional.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tommy did a great job
Response from Centex Air & Heat:
Your kind words about our heating and cooling service mean a lot to us. Thanks for the positive feedback.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Daryl and Travis were great. Considerate, kind, informative, and patient with me
Response from Centex Air & Heat:
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Centex!
Overall Experience
Quality
Price
Convenience
Tommy was very nice and very knowledgeable about his work. We highly recommend Tommy B at Centex Air and Heat.
Overall Experience
Quality
Price
Convenience
I performed the heating evaluation and found that the system had a clogged water removal system and bacteria built up in the air handler. I spoke with the client about the issue and he chose the hh14c. The client has put 1000 dollars for the down payment.
I performed the heating evaluation and found that the system had a clogged water removal system and bacteria built up in the air handler. I spoke with the client about the issue and he chose the hh14c. The client has put 1000 dollars for the down payment.
Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide then verified system safety and performance. I found the system to be operating to manufacture specifications at this time. I spoke with the customers about the bacterial growth that is still within the system but no further action is going to be taken at this time.
Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues at this time. No recommendations at this time
Performed biannual system, maintenance and cooling evaluation on 16 year-old American standard furnace. Blew out water removal system with CO2 and chemically treated water removal system and heat transfer media coil pan with pan. Treatment spray tested system and cooling and got a 18.5° split checked pressures and cleaned out outdoor electrical panel and disconnect electrical panel. sprayed insecticide over electrical terminals in electrical panel. Washed off outside unit with water. Reminded customer of systems age and recommended to have our comfort specialist come out and quote him on a new heat pump system. Customer no longer wants a gas furnace. System operating at manufacturer specifications at this time.
Upon my arrival I performed the approved repairs. Installed a new performance enhancement system, redid wire terminals then ran a performance and safety testing finding everything to operating to manufacture specifications at this time.
Performed biannual maintenance on system. Blew out drain lines and checked pressures and delta t. Washed condenser down with water. Water safety system was faulty. Presented customer with options for replacement. Customer chose platinum option. Replaced water safety system and installed water alarm under unit as well. Teated water removal system with chemicals and blew out lines once again. Confirmed water drainage outside. Cleaned indoor heat transfer media coil and air handler cabinet with cleaner. Confirmed new water safety switch to be operational. Unit operating at manufacturers specifications at this time.
Upon my arrival, I performed a six month check up on one heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide, changed both air filters then verified system safety and performance. I found everything to be operating properly within the manufacture specifications at this time.
Upon my arrival I spoke with the customer about the concerns they had with the system not coming on outside. Customer was able to get the system to come back on in cooling after resetting the comfort comfort control and it was cooling when I arrived. I performed my diagnostics and found the system showing discrepancies within the refrigerant pressures. I washed the condenser coil to verify it was not restricted then allowed the system to dry before obtaining pressure readings again. Once the system dried I found that there are non condensable’s within the refrigerant. With how long the systems been operating I advised on replacing the refrigerant circulation pumping system and the refrigerant pressure control to prevent any call backs. I presented the customer with their different repair options and they approved one using the FTL today.
Upon my arrival I evaluated 1 straight cool split system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found 1 issue. Recommend replacing performance enhancement system.
Upon my arrival, I performed a six month check up on one heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide then verified the systems safety and performance. I found everything to be operating within the manufacturer specifications at this time.
Upon my arrival I spoke with the customer about their concerns with the system not cooling well. Performing my diagnostics on the older R 22 system. I found the heat transfer media coil to be extremely restricted. Due to the high restriction on the heat transfer media coil. It is causing the indoor unit to freeze over and not allow good airflow throughout the home. I spoke with the customer about my recommendations and highly advised against any repairs given the systems age in the extent of the restriction on the system. Customer would like a comfort specialist to come out and quote a system replacement. As long as a down payment is received today we will be able to bring them some window units to cool in the meantime until we return to perform the replacement.
Upon my arrival in Red Rock I did AC Maintenance. I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found system low on refrigerant 410a, the whip for the condenser disconnect was ripped, and the indoor unit airflow distribution system and the heat exchanger were dirty. I was approved to do all the repairs for the recommendations afterwards I verified system operation, this system is cooling properly. WO-TNFR509940
Upon my arrival in Red Rock I did Air Conditioner. I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the system pressures lower than normal. Recommended adding r410a and was approved.
Upon my arrival, I spoke with the customer about the concerns with the outdoor unit, not coming on for operation. Performing my diagnostics. I found that the exhaust removal system was faulted, causing the outdoor unit to shut down on a high pressure switch. Spoke with a customer about options for repair and customer approved HC7D while on site. Performed the repairs installing a new exhaust removal system, new voltage enhancement system, new voltage distribution system, new power protection, redid wire terminals, chemically wash the outdoor unit and performed a performance and safety testing on the system. While doing so I found that the system was showing signs of it being overcharged. I recovered some refrigerant today to bring the system back into better operating pressures. Moving forward on the next evaluation we will recheck these pressures to see if we need to recover more or add more. Please make note for the next cool check up that we resecure the customers thermostat and pay