The technician was very friendly and informative about the work being performed.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon my arrival performed a cooling evaluation found that system is low, did a quick refrigerate leak check while doing evaluation found no leak, let customer know of findings he wanted it recharged and a note for next evaluation to check refrigerant levels again. Added 1 pound of refrigerant to the system. Left equipment running at this time. place make note for next evaluation to look for tech to look at pressures and possible leak.
Upon my arrival performed a cooling evaluation found that system is low, did a quick refrigerate leak check while doing evaluation found no leak, let customer know of findings he wanted it recharged and a note for next evaluation to check refrigerant levels again. Added 1 pound of refrigerant to the system. Left equipment running at this time. place make note for next evaluation to look for tech to look at pressures and possible leak.
Upon my arrival performed a cooling evaluation found that system is working good at this time. Found no issues at this time.
Performed the heating evaluation and found everything to be operating properly at this time. During the evaluation I found the the surge protection on the outdoor unit was faulted. I installed a new one under the 1 year warranty.
Perform the heating evaluation and found everything to be operating properly at this time. Customer had a lot of questions about the blower motor fault. I rechecked everything and made sure everything was getting the proper amperage and voltage into it and from it. Spoke with tech-support and they told me to double check all the pins on the connections and the ground on the system and to see if there was any white specs indicating moisture buildup. All of that will be getting with tech-support again about some of the specs. I did fine on the motor and in the cabinet as well, customer also had questions about his thermostat as to when he closes his doors. Does it take forever for the thermostat to satisfy itself but when the doors are open, it satisfies itself quickly and that the master bedroom gets extremely cold whenever these doors are shut. The master bedroom has its own return air duct. I told him I was going to get with Daryl more on it and see what we could come up with as to wh
Performed heating evaluation, found all components running and operating properly at this time.
Performed heating evaluation, found all components running and operating properly at this time.
Upon arrival performed HE2A under warranty. Replaced the electronic control circuit board and tested the system. No fault codes are being shown and this time and system is running properly.
Upon my arrival I found that the system had faulted on auxiliary input shut down and indoor communication fault all at the same time every time. There was no water in the float safety switch and the wiring was good. From experience I condemned the indoor board. I will order the parts, we need to call and schedule 1 person 1 hour.
Upon my arrival to Muldoon, Tx., I found that the AC system is under the porch, not rejected heat properly. AC System was low on refrigerant did do a leak search but could not find a refrigerant leak added 2 pounds of refrigerant to system. Customer would like to set up a consultation to fix ductwork and possibly replace condenser with matching carrier system.
WO-TNFR149488 upon my arrival to muldoon, tx., i found that the water removal system was backed up let customer know of findings and she choose HF2A. Made repairs and checked operation found no other issues with ac unit.
I installed the Reme halo and made sure it came on properly. The client was not interested in the surge protection at this time.
I performed the cooling evaluation and found that the system took a little longer than usual to get up to the correct pressures but this could be because of the cool morning. The system is operating properly at this time. I did recommend surge protection for the indoor, outdoor and a Reme Halo for the musty smell they are experiencing inside. Please send over the quotes to the client.
Arrived for the heater system service in Muldoon Tx. I performed a fall evaluation on a heat pump system found equipment to be working good at this time.
Arrived for the heater system service in Muldoon Tx. l performed a fall evaluation on a heat pump system, found equipment to be operating properly at this time of service.