Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon my arrival I performed the approved repairs for the deep cleaning of the indoor air handler. Pulled the air movement system for disassembly and chemical cleaning, removed the diverter plate to chemically clean, sprayed the heat transfer media coil down with viper coil cleaner and allowed it to soak through, installed new auxiliary float safety switches, redid wire terminals, washed the cleaner from the heat transfer media coil media coil, cleaned the bacterial growth from the system, washed all debris off coil and out of the primary drain pan, sprayed the system with bio protect, cleared the water removal system, verified auxiliary float switches work, resealed the system where it was opened for chemical cleaning, chemically washed the condenser coil, then performed a safety and performance test. Found everything to be operating within manufacture specifications at this time.
Upon my arrival I evaluated 1 Heatpump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues.
Upon my arrival I performed 6 month checkups on 2 heat pump systems. Flushed and treated the water removal systems, washed condenser coils using water, cleaned and treated the electrical cabinets with electrical insecticide then verified system safety and performance. I found that both systems are in need of cleanings at the indoor air handlers, the kitchen side systems auxiliary float safety switches have failed, the backside systems voltage enhancement system is low and may need a refrigerant calibration after cleaning is performed. I spoke with the customer about my findings and went over recommendations. Today the customer approved the cleaning on the kitchen side system and will wait until closer to fall on the other recommendations for the backside system. Repair will need to be scheduled out for the kitchen side.
Upon my arrival I performed 6 month checkups on 2 heat pump systems. Flushed and treated the water removal systems, washed condenser coils using water, cleaned and treated the electrical cabinets with electrical insecticide then verified system safety and performance. I found that both systems are in need of cleanings at the indoor air handlers, the kitchen side systems auxiliary float safety switches have failed, the backside systems voltage enhancement system is low and may need a refrigerant calibration after cleaning is performed. I spoke with the customer about my findings and went over recommendations. Today the customer approved the cleaning on the kitchen side system and will wait until closer to fall on the other recommendations for the backside system. Repair will need to be scheduled out for the kitchen side.
Upon my arrival I performed HK2A on one mini split system. I disassembled and removed the air movement system to chemically wash outside. I then installed the bib kit, sprayed the indoor coil down with viper coil cleaner, took other components outside to be chemically cleaned then rinsed the heat transfer media coil down with a power washer. As I went back to reassemble the unit I noticed one of the fins on the indoor air movement system had gotten broken due to the wind picking up and blowing it off into the bed of my truck. I am working on locating a new air movement system so we can return to replace it under warranty. I put everything back together on the system and let the air movement system out. The rubber grommet that seats the wheel is taped to the top of the air handler inside. We are installing 2 window units to allow for air conditioning until we can obtain the part and return for repair/completion of the cleaning. Upon return I installed the blower wheel on the mini spli
Upon my arrival I spoke with the customer about their concerns with the mini split system not cooling well. I checked pressures, temperature split, searched the system with an electronic leak detector as well as spray bubbles. I did not find any leaks on the system. I did find that the indoor air movement system is dirty. I spoke with the customer about having a chemical cleaning performed and our maintenance program. Customer agreed to move forward with both and will be awaiting a call from the office to schedule his cleaning. Customer prefers to have this performed in the morning so the home doesn’t get to warm with the puppy inside.
Upon my arrival I spoke with the customer about their concerns with the thermostat going blank and the system not operating. I performed my diagnostics and found that the inline fuse on the indoor system was popped. I then start to section off different parts of the system testing it and found that the voltage distribution system is faulted causing the fuse to pop. I spoke with the customer about their different options for repair and he chose HD3E. I do not have time to complete the repair today so install is returning this afternoon to complete.
Upon my arrival, I spoke to the customer about their concerns with the HVAC system, not coming on and cooling. I started on the indoor system and found that the comfort control was not sending signal to the indoor air handler. I’ve been moved to the outdoor unit and found that the defrost control board was salted on a low ambient temperature sensor. I reset the system and tested it. I found that it is coming on and operating and the pressures are fine based on what I found today I will be recommending that the customer replace the defrost control board and the sensors that come with . I will have to get part verification and email over options on Monday. Customer would also consider looking into our maintenance agreement, but he does have friends that are in the air conditioning industry so he does not know if he wants to do it or not.
Today I arrived and met with Mike. I completed the fall evaluation today. I washed outdoor units using water and treated indoor water removal systems. I verified systems are safely operating and verified performance of each units as well. Currently units are both in need of indoor cleanings as there’s signs of bacteria inside both systems, growing on the air movement system causing potential stress to the operation and impeding air flow. Outdoor unit on the kitchen side has a voltage enhancement system that is out of its tolerance threshold, I brought these concerns up to Mike and he asked me to just email pricing. Upon departure left the front unit set for 72 heating and kitchen side unit 73 heating.
Upon my arrival in Flatonia and I spoke with the customer about the concerns he was having with HVAC system. I checked the damper control and found that it was operational but the main zoning board was sending constant signal on both power to open and power to close terminals. This was causing the damper control to malfunction and stay closed. I spoke with the customer about his different options for repair and he chose to go with HZ2A. Will be ordering the parts Monday and getting with the office about scheduling the return. Currently left the faulted damper in the open position. The home is still cooling at this time. Customer also chose to sign up for our maintenance program.
Today I arrived and met with Mr and Mrs Isom. I verified the concern of error code 83-56, also found error 83-16. I began checking outdoor compressor vfd connections and verified tight connections. I checked resistance and found inconsistencies, manufacturer states at 36k BTU it should read about .45. I couldn’t believe it my big blue eyes were looking at 130 ohms I just had to tear this unit apart to inspect and find some answers. Anywho, I climbed inside unit and removed compressor plug to find it was totally burnt. The internal pins were corroded and charred, the compressor terminals themselves were corroded as well, my resistance values straight off the terminals read .48/.47/.46 that all looks good to me. I called Russel and left him a beautiful little 3 minute voicemail with all data, I questioned his advise on continuing with just a harness/or replace both harness and compressor. I then at this point called Big Plat Daddy Mr Daryllll, explained everything that was going on and
Upon my arrival in Flatonia I performed a cooling evaluation found that both systems are very dirty, made recommendations to customer for a cleanings, went over the options he needs time a make a decision. .
Upon my arrival in Flatonia I found that the float switch was stuck so I performed a cooling evaluation on the system and found everything operating properly at this time. Customer may call in one day to ask about a consult on adding a system to the upstairs portion of the home.
Upon my arrival in Flatonia, I found that the refrigerant circulation pumping system is faulted. I spoke with the customer and let them know I would have to get them repair quotes when the parts houses open back up on Tuesday. Customer also wants a consultation set up to see what it would look like to replace the system over repair. Will need to schedule for a comfort specialist to come out. The issue is on the down stairs system.
WO-TNFR303160 upon my arrival in Flatonia, I found that the plenum had come part from the A/C unit, the drain line was backing up, and the system is dirty. System is slightly low on refrigerant also. Recommend HK2 repairs he choose HK2C . Connected duct work and blow the drain line we need to return recommended safety switch on the upstairs system he was not interested on that repair at this time. , to do a cleaning on the downstairs system, need spray 35/5 cap, float switch duct sealant. We also need to adjust the charge on both systems. Charge 125 per pound.