Tommy did an outstanding job! I couldn’t recommend him enough.
Overall Experience
Quality
Price
Convenience
Upon my arrival I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found indoor unit dirty with signs of bacteria. Recommend cleaning indoor system and installing Solaris Air Quality products which will also stop and prevent bacterial growth.
Upon my arrival I evaluated 1 heat pump attic system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found indoor unit has bacterial growth. Recommend cleaning indoor system and possibly installing Solaris Air Quality for bacteria prevention inside the system.
Upon my arrival I found that the system was not getting 24 volts to the O/B wire causing the reversing valve to stay disengaged. This causes the system to stay in heat mode no mater the call from the comfort control. I removed the comfort control from the wall and jumped the system out manually and verified that the reversing valve was engaging. After verification I spoke with the customer about them comfort control needing to be replaced due to it not energizing the reversing valve. Customer approved to have an ecobee installed in replacement of their nest comfort control. After the repair was performed I tested the system and found that it is now emerging the reversing valve and putting the system into cooling as to should. While checking pressures I noticed that the systems refrigerant pressure control in not metering the refrigerant properly and causing a slight restriction on the system. I informed the customer of what I found while checking pressures and they are going to take i
Today I arrived in Lincoln and met with the homeowners regarding HVAC System. I evaluated the concerns and found the Defrost Control System is faulted. I also checked the other electronics and found the Voltage Enhancement System is rated at 80 but is dead at 0.0, the system has original components and my main recommendation today was a complete Outdoor Renovation. In the mean time customer signed up for comfort plan, customer would like to have the price of unit replacement prior to approving repairs so Karl and his wife can weight the pros and cons.
Upon my arrival to Lincoln, Tx., I performed diagnostic on ac system, found voltage enhancement system faulty. Performed repairs and checked all operations. All running properly and performing up to manufacturer specifications.