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Received same day service, so appreciated. Travis is knowledgeable and gets the job done quickly. Great company to use.
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Summer check-up in the books thank you Gene A for the professionalism and Stephanie for all the office work :)
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Gene was very very professional, very respectful of the property and made sure he explained the process of the visit.
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Gene was thorough in his diag and clear and concise in his findings. I was given options for the necessary repairs and preventative maintenance as well. He repaired my AC in an efficient and timely manner and was pleasant to talk with too.
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Hot late summer, house not staying cool.. Centex schedule next day tech arrived test the system & cleaned the outside unit even though they had been out to do about 3 months ago. Great service house cooling better
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Upon my arrival, I completed the repair that was previously sold, and performed a chemical cleaning on the indoor heat transfer media coil that was that was not yet completed. I installed a new voltage distribution system, performance enhancement system, chemically washed the condenser coil, redid wire terminals, installed surge protection, new Armaflex on the suction line, liquid tight around the control wiring and tested the system. I found everything operating properly at this time.
Upon my arrival, I spoke with the customer about their concerns with the system, not cooling. Performing my diagnostics. I found that the voltage enhancement on the outdoor system has failed causing the outdoor system to not operate. While I was taking a look at the rest of the system, I found that the heat transfer media oil on the indoor unit is dirty. I spoke with the customer about my findings and went over repair options. Customer approved HN13E while onsite and informed me that there was a previous cleaning performed on the indoor system. Checking back there was one sold but never noted to clean the indoor coil. When we return to complete the repair on the outdoor system, we will also be completing the cleaning on the indoor coil. Today I replaced the voltage enhancement system so the customer could continue to cool until a return is scheduled.
Arrived in Paige for AC Maintenance, Upon my arrival I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found indoor unit dirty with signs of bacteria. Recommend cleaning indoor system and installing Solaris Air Quality products which will also stop and prevent bacterial growth.
Arrived in Paige for AC Maintenance, Upon my arrival I spoke with the customer about the concerns she had with the system not getting to the desired temperature. I performed my diagnostics finding that the high pressure switch at the outdoor system was tripped. I reset the switch and tested the system finding everything is operating the best it can at this time. I did install a new filter in the system today. After speaking with the customer and she believes it hasn’t cooled properly for about 3/4 months. There is a possibility that the system tripped the high pressure switch when it was in heat mode and being it’s a manual reset it stayed like that. Customer is aware of the equipment’s age and will give some thought to the replacement of it. She also plans to not sign back up for maintenance given both the systems are very aged and could potentially need replacing soon.
Arrived in Paige for AC Maintenance, Upon my arrival I performed a 6 month checkup on one heat pump system. I verified that the system performance and safety aspects are within the manufacture specifications. I cleared and treated the water removal system. Washed the outdoor condenser coil with water, cleaned and treated the condenser electrical cabinet as well. There are no recommendations today.
Arrived in Paige for AC Maintenance, Upon my arrival I performed a 6 month checkup on one heat pump system. I verified that the system performance and safety aspects are within the manufacture specifications. I cleared and treated the water removal system. Washed the outdoor condenser coil with water, cleaned and treated the condenser electrical cabinet as well. There are no recommendations today.
Arrived in Paige for AC Maintenance, Upon my arrival I performed a 6 month checkup on one heat pump system. I found everything to be operating properly in both the performance and safety aspects of the equipment. After the evaluation the customer had questions about installing UV bacterial prevention systems. I went over Solaris and explained what we could do within each option. We will email over the options so the customer can look these over more and I will follow up next week to answer any questions.
Arrived in Paige for AC Tune-up, Upon my arrival I performed 6 month checkups on 3 straight cool systems. I found systems 1 & 2 are operating properly in both the performance and safety aspects. On system #3 I found that it is operating properly in the safety aspects but the performance is not where it should be. A cat had ripped the return air duct open causes it to pull in unconditioned air. This is causing the system to perform the best it can and has caused the heat transfer media coil to become dirty. I will be emailing over quotes ones I speak with my lead technician with pricing on metal duct. Quotes will include a chemical cleaning of the system and will also compare price between metal ducting and flex ducting.
Arrived in Paige for AC Maintenance, Upon my arrival I performed a 6 month checkup on one straight cool furnace system and one mini split system. I found both systems to be operating properly in both the performance and safety aspects of the equipment.
Arrived in Paige for AC Maintenance, Labor & Materials to replace the existing equipment with a Carrier 2-Ton, 15.2-SEER2 Heat Pump Air Conditioning System with emergency electric heat as well as all items listed below. Our price includes: 1 Comfort Series Condensing Unit 1 Comfort Series Air Handler Ecobee Programmable Thermostat Float Switch Drain Pan Surge Protection RX11 Refrigerant Lines Disconnect Pad Down Flow Kit Remove/recycle old equipment Complete System Start-up Arrived in Paige for AC Repair, EXCLUDED FROM OUR QUOTE: High-voltage electrical, painting and/or patching, roof penetrations for any venting, attic stairway removal and or replace for equipment placement, and air balance testing, if required. Drywall damage and repair: During the installation of new HVAC equipment,
Arrived in Paige for AC Maintenance, Upon my arrival I performed a 6 month checkup on one straight cool system. I found that everything is operating properly in both the performance and safety aspects of the equipment.
Arrived in Paige for AC Repair, Upon my arrival I performed a 6 month checkup on one heat pump system. I found everything to be operating properly in both the performance and safety aspects of the equipment. System is due for a filter change.
Arrived in Paige for AC Maintenance, Upon arrival I met with Jeff, he expressed concerns that system isn’t cooling like it should I thought it needs recharged. With that being said I investigated and found system is low on refrigerant. System uses R410a and is from 2012. I spoke with customer about adding refrigerant and performing the leak search, I also mentioned replacing unit. Customer would like Consultant to come out and give price to replace system, at that time customer will decide which route he’d prefer to go. Left system off turn fan to on.
Arrived in Paige for AC Maintenance, Today I arrived and met with the homeowner. I completed the evaluation today, began by verifying system safety and its performance. I then flushed and treated the indoor water removal system. While servicing the outdoor system I cleaned the electrical cabinet and washed the unit using water. I went over options with customer today regarding media filtration, indoor cleanings and replacing the voltage enhancement system. Customer is going to look them over more and he would like an email on financing application. Upon departure left system in cooling mode set for 72 currently 71 inside.
Today I arrived in Paige for a maintenance evaluation. I completed the cooling evaluation. Began by verifying system safety and its performance. While inside I flushed and treated the drain, outside I washed the system using water and cleaned the electrical cabinet. Upon departure left system in auto mode cooking set at 78 and heating set for 64.