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Travis did an Excellent job of installing new components to my Heating system. He did this in a professional and timely manner and I am now fully confident that my heating system will carry me through many mor Fall and winter Seasons here in Bastrop!
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Great, friendly service. As is everyone with CenTex!
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Travis is awesome and efficient. Helped me understand everything being done and things that needed to be done!
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Sawyer was very professional and explained everything upon completing the work.
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Travis came out and serviced our unit as well as gave us some good tips and answered all of our questions. We are very pleased with the maintenance and customer service he provided. Travis is an asset to the company! We hope to see him in 6 months for our next check-up.
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Always consistent, professional service from Centex Air & Heat. Travis was on-time and courteous and always provides great service.
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Great job, thank you Travis. Travis always does a great job.
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I performed the heating evaluation and found that the 23 year old system is currently operating properly at this time. I did speak with the client about the age of the system and let him know I do suspect the system will need to be replaced within the next 6-24 months.
Upon my arrival I evaluated 1 carrier infinity gas furnace system and 1 American standard gas furnace system. I verified system safety and performance is to manufacture specifications for both systems. Flushed and treated the water removal system. Cleaned the electrical cabinet and cleaned off flame both flame sensors with an abrasive cloth. Found no issues at this time. No recommendations at this time.
Upon my arrival I evaluated 1 carrier gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and cleaned off flame sensor with abrasive cloth. Found no issues at this time. No recommendations at this time. Locked door behind me before I left.
Upon my arrival I evaluated 1 carrier gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and cleaned off flame sensor with abrasive cloth. Found no issues at this time. No recommendations at this time. Locked door behind me before I left.
Upon my arrival I evaluated 1 carrier infinity heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Updated Carrier infinity comfort controller software. Found no issues at this time. No recommendations at this time
Upon my arrival, customer was concerned that he found trace amounts of water on his air filter while changing it. During my diagnosis, I found the water removal system to be clogged from the outside with dirt and bacterial buildup. Informed customer of my findings and presented options for repair. Customer went with the HF3A option. I flushed the water removal system and treated it with bio protect. Tested systems performance and safety. System performing to manufacturer specifications at this time.
Bastrop Air conditioning service Upon my arrival I checked into the concerns with the system not heating. Performing my diagnostics I found the system tripped and the zone control board with a DATS high limit cutout. I attempted to remove the sensor to allow for system operation which cause the system to display DATS failure. When I tried to go into the settings the buttons on the board would not function properly. I spoke with the customer about my concerns and they approved to move forward with a repair. The FTL is having issues sending the finance link so we will try again in the morning. After the repair is performed customer will consider signing up for the maintenance program. AC currently still works but heat will not until repairs are performed.
Upon my arrival, I evaluated two Carrier gas furnace systems. Found unit number one to have a faulty air movement system as well as a faulty flame safety sensor and could not complete evaluation. Customer chose option for repair and we will be returning to replace air movement system and flame safety sensor. Unit number two was performing to manufacture, specifications, tested safety and performance, and changed filter supplied by customer. Unit number two needs small ductwork repair, will perform repair when we return for unit number one air movement system and flame safety sensor replacement.
Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the voltage distribution system to be getting charred and pitted. Informed customer of my findings. Customer wasn’t interested in options for repair at the moment. Also found the defrost control board to be faulty and noticed a few loose connections not letting the system go into defrost. Informed customer of my findings and they declined repair at this time. Will still send over options for repair for future reference. System heating at this time.
Bastrop Air conditioning service Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues at this time. No recommendations at this time.
Bastrop Heater service Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Swapped filter. Found no issues at this time. No recommendations at this time
Bastrop Heat pump tune up Upon my arrival I performed the approved repairs. Installed new combustion exhaust system, new burner assembly, new hot surface igniter, new flame safety sensor, new power protection, new auxiliary float safety switch and redid wire terminals. I then ran a performance and safety testing finding the equipment performing to manufacture specifications.
Bastrop Heater tune up Upon my arrival, customer was concerned, comfort controller not working properly to desired temp. Upon my diagnosis I found one zone had been turned off on thermostat. Reset thermostat and set zone to desired temperature. System came on in heat and cycled off when desired temperature was reached. Customer let me know if any other issues with thermostat occur he wants pricing on a new multi zone thermostat. System operating to manufacture specifications at this time.
Bastrop Mini split repair Upon my arrival I evaluated 1 carrier gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and cleaned the flame sensor. Found no issues at this time. No recommendations at this time.
Bastrop Air conditioning repair Upon my arrival, customer was concerned the comfort controller was not reading proper temperature, causing the heat to stay on past desired threshold. Upon my diagnosis, I found the ecobee comfort controller to be faulty. Spoke with customer about my findings. replaced ecobee comfort controller device with a new one under warranty. Informed customer to let us know of any more issues.