Travis arrived within the time frame promised and was thorough in diagnosing the problem.
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Travis is a very knowledgeable and courteous technician. He is through and professional in every way. I highly recommend him and Centex.
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Travis throughly checked the system and had it running in no time. Thanks Travis
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Travis was great. Professional, good communication and walked me through what he was checking, what the eventual issue was and what could be done to help prevent it in the future. 5 stars.
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Gene is always great. We love that we get same-day service, and all the issues are always handled. Gene cares about his customers and provides top-notch service every time.
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Travis is friendly and professional. Showed us before and after photos of his work; cleaned up after himself.
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On time, polite and professional! Travis was great!
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Gene arrived on time. He was friendly and knowledgeable. He was very thorough and did a great job making sure that my AC system is in good working order. I appreciated his professionalism and keeping me informed on what he was doing.
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Overall Experience
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Travis is a very nice and respectful man. We felt comfortable having him around our home. Thanks again, Travis.
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Upon my arrival I performed a 6 month checkup on one heat pump system. I found everything to be operating properly in both the performance and safety aspects of the equipment. I spoke with the customer about iFLO pro that was presented at our last visit. They said they may consider sometime down the road but do not wish to move forward at this time.
Upon my arrival I performed a 6 month checkup on one straight cool furnace system. I found everything on the indoor to be operating properly at this time. Checking pressures at the outdoor system I found that the pressure were showing some discrepancies. I added 1lb of R410a and found that it was just slightly low on refrigerant. I did verify there were no signs of any leaks on the indoor and outdoor systems. The slight lack of refrigerant could be over the duration of us checking the charge on the system. We will monitor this and if at the next cool eval it is showing low again we will do a more in-depth leak search on the system.
Upon my arrival I performed a 6 month checkup on one heat pump system. I found that everything is operating properly in both the performance and safety aspects of the equipment.
Upon my arrival I performed a 6 month checkup on one heat pump system. I found that everything is operating properly in both the performance and safety aspects of the equipment.
Upon my arrival I performed a 6 month checkup on one straight cool furnace system. I found that everything is operating properly within the performance and safety aspects of the equipment. I recommend replacing the filter more often, every month to month and half.
Upon my arrival I spoke with the customer about his concerns with the mini split system not cooling well. I turned the system on and found that it was low on refrigerant. I leaked searched the coil and had no indications of a leak. I then checked the line set and found that the flare fitting is leaking inside the wall. This will be covered under warranty by Centex.
Today I arrived and met with the homeowner. I completed the evaluation today for both ductless units, began by verifying system safety and its performance. I then flushed and treated the indoor water removal systems. While servicing the outdoor systems I cleaned the electrical cabinet and washed the units using water. Upon completion customer and I went over options for indoor cleaning or cleaning + UV Light installation. Customer is going over the options with wife and will get back to us next week.
Upon my arrival I performed a 6 month check up on one heat pump system. I found everything to be operating properly in both the performance and safety aspects of the equipment.
Today I arrived and met with the homeowner. I completed the evaluation today, began by verifying system safety and its performance. I then flushed and treated the indoor water removal system. While servicing the outdoor system I cleaned the electrical cabinet and washed the unit using water. Homeowner has an older model UV-C Lamp by Ultravation that needed changing. I spoke with Alan about Solaris by Ultravation and for now he asked that we email him the pricing. Upon departure left system operating in cooling mode set for 75.
Today I arrived and met with Billy. Concerns from a home inspector, stating humidity was 69%, and the 2 front rooms were 6 degree difference. I first began by verifying system performance, system performs well with a 22 degree differential. As I began investigating concerns I checked the thermostat reading and it stated indoor humidity 69%, I verified using my psychrometer that the indoor humidity at the thermostat was actually 57-58%. The thermostat will need replacement due to improper reading. I also checked temperature differential between both front rooms and found them relatively the same within .5 degree difference, I believe the inspector may have used a laser temperature gun and pointed it at the register in ceiling because the temperatures I acquired using a psychrometer are in specifications. While in attic I also found a fresh air ventilation controller that is remaining open 100% of the time allowing hot humid air to enter the home 100% of the time, due to home being insu
Upon my arrival, I performed HC13D. I removed the faulted, indoor air movement system, installed the new air movement system, replace the main control board, new voltage conversion system, redid wire terminals, pulled 20 foot of new thermostat wire, had to install a new comfort control system due to pulling the one off the wall and wire ripping away from it. Added a new insulation to the air handlers door and then ran a performance and safety testing on the system. Found that everything is operating properly in both the performance and safety aspects of the equipment.
Today I arrived and met with the homeowner. I completed the evaluation today, began by verifying system safety and its performance. I then flushed and treated the indoor water removal system. While servicing the outdoor system I cleaned the electrical cabinet and washed the unit using water. Customer had voiced a concern about how noisy the unit can sound at times, I noticed the return cavity underneath closet is not insulated, I spoke with customer about insulation this and he has approved the repair. Collected deposit today, will call and get repair scheduled.
Today I arrived and met with the homeowner. I completed the evaluation today of both unit's, began by verifying system safety and performance. I then flushed and treated the indoor water removal system of both units. While servicing the outdoor system I cleaned the electrical cabinets and washed the units using water. Upon completion left both thermostat in the auto mode following schedule. Please send email estimates for 10yr PNL pricing as customer is considering approval.
Today I arrived and met with the homeowner. I completed the evaluation today, began by verifying system safety and its performance. I then flushed and treated the indoor water removal system. While servicing the outdoor system I cleaned the electrical cabinet and washed the unit using water. I recommended customer beloved the bricks that are currently outside behind the unit, customer ordering new air filter this week. Upon completion I left system in off mode, customer to turn back on when desired.
