Travis is great!!! Always takes the time to explain to me about what’s going on with my system. He is very knowledgeable
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We are very thankful to have Centex provide services for our home Air conditioning. There buisness model is second to none All of there techs are qualified, courteous and upstanding people, thank you Centex!
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Jeff was a pleasure to work with. Friendly, honest, experienced, efficient, and professional. The system underwent a semi-annual check and everything was A-OK.
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Travis does an excellent job on the system and answering all our questions!
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Travis was great! I wrote a separte Google review for Centex describing his work in detail and my thoughts on the services which he provided. He is top shelf, AAAAA+ all the way. He will definitely be myt go to AC guy from now on.
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Excellent, outstanding company. Travis & Jeff are very knowledgeable.
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Job was done in a timely fashion. Tech seemed qualified and knowledgeable of the job, He was polite and was concerned about any questions or problems I had. Good Job Travis.
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Upon my arrival I spoke with the customer about their concerns with the system leaking water into the emergency drain pan. The performing my diagnostics I found that the water removal system is backed up and the auxiliary float safety switch was never wired in. I wired the float safety switch to verify it works then spoke with the customer about my concerns with the restricted drain line and the bacterial growth I found in the system. I went over repair options for Solaris, cleanings and flushing the drain line. Customer approved flushing the drain line today and will speak to his wife about the cleaning. They plan to move in a year so maintenance and Solaris is not something they were interested in. I performed the approved repairs by flushing the water removal system then stress testing it. I found that the auxiliary float safety switch and primary drain line were loose letting water get by. I spoke with the customer about moving up an option and he approved. I fixed both drain ports
Upon my arrival I performed a 6 month checkup on 1 straight cool furnace system and 1 mini split heat pump system. Flushed and treated water removal systems, washed condenser coils using water, cleaned and treated electrical cabinets then verified system safety and performance. I found both systems operating to manufacture specifications at this time. Customer is going to talk to his wife to see how they would like to move forward on the maintenance plan and will contact the office when they make a decision.
Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, installed new iFLO cartridge, reconnected iFLO to the WiFi, washed condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide then verified system safety and performance. Found that everything is operating to manufacture specifications at this time. Spoke with the customer about the drain line renovation of adding in a condensate pump. This is something they still plan to wait until next spring to move forward with.
Upon my arrival, I checked into the concerns the customer had with the comfort control becoming blank. I found that the water removal system was backed up, causing the auxiliary float safety switch to trip. I I spoke with the customer about my concerns and went over the option that it would take to clear the water removal system today. I cleared the water removal system. installed some drain pan treatment tabs inside the drain pan. Use my vacuum to vacuum all the buildup from the drain pan and installed drain pan solution into the water removal system. The indoor heat transfer media coil is very dirty and the customer is aware of this and plans to save up so she can have a pool and clean performed on it to help alleviate future drainage issues.
Upon arrival the customer stated that the downstairs portion of the house was not getting as cool as it should. While the upstairs was staying cool just fine. Upon further inspection we found the downstairs zone damper was not opening all the way and getting stuck halfway. Spoke with the customer and she went with the platinum option to replace both upstairs and downstairs dampers along with the zone board.
Upon arrival we recovered the remaining refrigerant out of the system. Pulled old leaking coil out and scraped off remaining sealant. Installed new coil, and used duct board to fix gap left from old coil. Sealed everything up with mastic. Rebuilt water removal system. Installed new pan float switch. Tested for leaks with nitrogen, and pulled a triple vacuum service. Charged unit up with 7lb of 410a refrigerant. Made sure system was operating at manufacturers specifications. Cleaned up area and uninstalled temporary window units.
Upon arrival we recovered the remaining refrigerant out of the system. Pulled old leaking coil out and scraped off remaining sealant. Installed new coil, and used duct board to fix gap left from old coil. Sealed everything up with mastic. Rebuilt water removal system. Installed new pan float switch. Tested for leaks with nitrogen, and pulled a triple vacuum service. Charged unit up with 7lb of 410a refrigerant. Made sure system was operating at manufacturers specifications. Cleaned up area and uninstalled temporary window units.
We performed the biannual maintenance, cleared the water removal system and tested the full operation of the system and found it operating properly at this time.
Upon arrival the customer stated that the system wasn’t keeping up with the heat during the day. Checked pressures outside and system seemed to be low on refrigerant. Let her know our findings and requested to leak search. Customer agreed, and we found a leak in the evaporator coil on the bottom side. Presented the customer with options to replace the coil as well as to replace the whole system due to 410 being phased out. Customer agreed to a platinum heat transfer media coil replacement. Tried to add a little refrigerant to get the customer by until replacement, but there is an issue with the refrigerant.
Upon our arrival we performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide, installed new air filter then verified system safety and performance. Found everything to be operating within manufacture specifications at this time. Customer did mention that in the heat of the day the system does not want to keep up. With the unit performing very well I recommend having new insulation installed in the attic and considering having the windows upgraded to something more efficient.
Upon arrival for bi annual maintenance the customer complained of a small water leak under the closet unit. After a quick diagnosis we discovered the p trap and some other fittings were not glued. We glued the fittings in and set the drain to a better elevation and blew out drain. Some water damage in the return box under unit. (Duct board insulation was wet and tattered.) Recommended a full repair to the customer and gave her a quote. (Approve) Continued with the cooling evaluation. Checked the temperature difference inside which was 19°. Checked pressures outside and got our sub cool and superheat. Washed down outdoor coil and unit. System operating to manufacture specifications.
Perform single system cooling evaluation on one heat pump split system. All parameters checked and in normal ranges. Unit functioning within manufacture specifications at this time. Made homeowner aware of buildup of dog hair on condenser. Any attempt to mitigate this condition would be beneficial. Washed condenser down with water.
Perform single system cooling evaluation on one infinity. Heat pump split system. Checked all parameters, cleared drain line, installed customer provided filter and washed condenser with water. System functioning normally at this time and to manufacture specifications. Customer renewed comfort 1
Upon our arrival we completed the approved repairs. Installed new p-trap, vent pipes, inline access port, flushed the water removal system, installed iFLO pro, properly set up iFLO pro, iFLO 6 month drain solution, verified proper dispense, installed new emergency drain pan auxiliary float safety switch, sealed around the heat transfer media coil, secured all wiring, redid pvc fittings on the secondary drain line, wrapped a 2’ section of armaflex around the suction line the tested the system. I was unable to do a complete test due to windows being redone in the home today and everything being open to the outdoor conditions. While verify pressures at the evaluations.
Performed a two system cooling evaluation on a 3 ton heat pumps split system and a 5 ton heat pump split system. Found all systems operating normally and to manufacture specifications at this time. Changed filters provided by homeowner, washed condenser coils, clear, drain lines and verified all functionality. Recommend clearing vegetation away from condensing unit to increase airflow through condensers and avoid buildup in coils.