When I arrived, I found that the electric heat strips were staying on constantly. After performing further diagnostics, I also found that the voltage enhancer to the air movement system was undervalued (supposed to be 7.5 but only reading 3.9). I presented the customer with his options and he chose to have it repaired at the gold level. After performing the gold level repair on the electrical relays everything is coming on and working properly. I did inform the customer that the blower motor is in poor condition and running a little hot. He told me that they are going to keep an eye on it and when it fails, he will have us come back and replace it. The system is older and in poor condition.