My questions were answer, installers took care to cover any areas and cleaned up before leaving.
Overall Experience
Quality
Price
Convenience
Arrived to home Found system down Breaker tripped Bad capacitors Contactor burnt Windings damaged
New 5 ton Trane XV18 split system to be installed, Includes new outdoor condenser with new base pad and disconnect box, New attic air handler with new hanging system, secondary drain pan, properly sized insulated plenums with manual dampers included for the supply side. Touch screen Wi Fi thermostat included.
Arrived to home Set thermostat to cool Checked condenser Found following Disconnect melted (non fuse original from 2001) Contactor burnt and pitted Capacitor swollen at 0/0 Compressor windings over heated needs inrush kit
Arrived to home Checked system Found insulation panels in evap cabinet came loose and were against coil Found evap coil 75% plugged w debris Start amps high - loud start noise Clean evap coil Flush drain Secure insulation to panels on coil Install easy start
I found system transformer tripped upon arrival. Verified low voltage wiring and reset. System is now communicating as it should. System is also low on r410a.
Arrived to home Checked system Settings good Temp split a little low Noticed discharge and SC fluctuating a little Will contact MFG on Monday
Provided maintenance on equipment and verified good operations. Compressor did have a shutter to its start. System is operating good at this time, suction pressure was a bit high for today’s indoor/outdoor temperatures but has good delta t (air temperature split) and good starting and operating amps. Noticed compressor has potentially experienced reverse rotation, would recommend a sure switch smart contactor with surge protection and short cycling protection to help prevent wear and tear on equipment.
The unit was iced over. I shut the compressor down and let the outdoor fan run. I checked the indoor coil and found the insulation for the cabinet had fallen onto the coil restricting the airflow. I spoke with the homeowner about the air filters and she showed me the ones she changed out and they were excessively dirty. These conditions will cause a coil to freeze over. I defrosted the unit and glued the insulation back onto the cabinet Temperature split readings and gauge are good. I found the service valves leaking. I replaced both service valves and added Freon caps. The unit is operating properly at this time.
Preferred Cool Home Membership - 1 System Includes two maintenance visits per year for 1 system Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) 100% of your protection plan goes toward your future system replacement (capped at $1,000) https://www.idealairaz.com/flipbook/cool-home/?page=1
