Overall Experience
Quality
Price
Convenience
Eric and the whole team was excellent. Everyone was very personable and professional. And on time and great communication. A+ service
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Preferred cool membership visit: Clean & rinse outdoor coil Apply UV protectant to outdoor unit (if plastic) Inspect condensate drain line System temperature split Test indoor & outdoor capacitors Check compressor & fan motors Inspect control boards Check electrical connections Inspect fan blade system Check system static pressure Clean or replace filters Inspect duct connections & insulation levels
Full Install of REME HALO®Zero RGF’s proprietary aGHP-Cell™technology creates low level, airborne Gaseous Hydrogen Peroxide (aGHP™) throughout the air-conditioned space Reduces bacteria, viruses, odors, and mold along with allergens & dust at the source. REME HALO®Zero is verified Zero Ozone to UL 2998 https://www.youtube.com/watch?v=1ChdZMrkLeM Non Members: 90 day parts + labor warranty on all repairs Cool home members: 2 year parts + labor warranty on all repairs
The unit had a failing 1075 outdoor fan motor. I replaced the outdoor fan motor and verified operations. The unit is operating properly at this time.
Platinum Cool Home Membership Visit: Clean & rinse outdoor coil Apply UV protectant to outdoor unit (if plastic) Inspect condensate drain line System temperature split Test indoor & outdoor capacitors Check compressor & fan motors Inspect control boards Check electrical connections Inspect fan blade system Check system static pressure Clean or replace filters Inspect duct connections & insulation levels
The 1075 outdoor fan motor had gone bad. This had caused overheating issues with the compressor and damaging the capacitor for the compressor. I replaced the motor and capacitor and the unit is operating properly at this time. DESCRIPTION Platinum Cool Home Membership - 1 System Includes two maintenance visits per year Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $1,500) 10% Discount on any repair work needed $200 Discount on Home Performance upgrades https://www.idealairaz.com/flipbook/cool-home/?page=1
DESCRIPTION Cool Home Membership - 1 System Front of the line, priority service over everyone else, guaranteed service within 24 hours $97 diagnostic fee No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $500) https://www.idealairaz.com/flipbook/cool-home/?page=1
Clean Evaporator Coil: Easy Access Gain access to back side of indoor coil Brush indoor coil to remove large debris Spray coil with coil cleaner and rinse
Platinum Cool Home Membership Visit: Clean & rinse outdoor coil Apply UV protectant to outdoor unit (if plastic) Inspect condensate drain line System temperature split Test indoor & outdoor capacitors Check compressor & fan motors Inspect control boards Check electrical connections Inspect fan blade system Check system static pressure Clean or replace filters Inspect duct connections & insulation levels
Condensation safety switch had been knocked out of the float and laying on the landing. I reinstalled the switch and verified operations in the unit unit unit operating properly at this time.
- IRA Federal Tax Credit on insulation projects - Individual qualifications vary - Discount available for check payment *CLICK "VIEW MORE" on each line item to view included improvements
Arrived to home Checked thermostat Set for 72 Checked unit Found burnt C wire to compressor 2 - inrush kits installed (1-kickstart) Dual capacitor at 0/30&0/5 *fan motor may fail due to capacitor **compressor may fail due to having 2 inrush kits installed Performed repairs Had to cool compressor with water Inrush kit Amrad capacitor
Air handler is leaking water. Drained as much water possible. This issue appears to be on going. Draining water out is only a temporary fix. Recommendation is to run a new line. System is cooling at departure.
Visit 2 of maintenance plan done in cooling. 2 gas split units. Master unit was found with a faulty secondary pan and vent on drain pipe is too low, also on this unit the vent to the furnace has leaks and is a health concern. East unit has primary line clogged and second span needs re leveling. Both nits cooling at departure.
Arrived to home Found vent too low Drain plugged Water damaged wood and drywall Restoration company to do repairs on drywall and wood Sent quote for pump to eliminate drain issues in future due to termination point being ground level
The home has a ductwork issue. The upstairs is getting satisfied at 74° and the downstairs is staying hot 82 to 85°. I checked the system and found it properly charged and is producing a low temperature split of 16°. The true gauge readings and charge will need to be evaluated once the ductwork issues are resolved on the system to verify proper charge.
