4127 E University Dr
Phoenix, AZ 85040
480-839-0082

Local Reviews
for phoenix, az

Rated 4.9 out of 5 stars based on 37 customer reviews

Survey

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Knowledgeable and experienced

I needed to redo entire AC system and change location. Ideal Air was able to redesign it and address all my concern. They are highly skilled and professional. Job was done within the timeframe and original set. They went above and beyond making sure the house is protected from any construction dust or scratches.

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Like the tech

Good man very polite

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Super fast and Really Knowledgeable

Alex was super knowledgeable, friendly, and very fast with the repair. He also let me know about other potential issues that may come with the unit in the future. Thank you Ideal Energy for the amazing service. Looking forward to working with you again!

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GREAT SERVICE

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excellent service

ryan solved an issue quickly.

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Great Price and Service

AC went out last night, so I called Ideal Air early in the morning and Matt came out in the afternoon and got it up and running in no time. Great price and service. Highly recommend!

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Excellent and reliable service!

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Very professional and knowledgable

Great service.

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Great job!!

Matthew was very friendly and helpful. We always have a great experience with ideal energy!

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Confidence

Matt displayed professional appearance and conduct. Seasonal maintenance identified several items that should be addressed on a seven year old system. Based on interactions with many various contractors, I have confidence in Matt's diagnosis, solutions, and work. Rating "cost / pricing of service" is subjective sans a known cost for the same work from another contractor. Therefore, I will omit that rating.

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Excellent service personnel

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Excellent service

Camari Douglas did an amazing job. He was very professional. When he was done he explained everything he did so that I could understand it. Very nice young man.

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Matthew the great!

We had the pleasure having Matthew service our AC unit. He was friendly, professional, respectful and impeccable work ethic. He took plenty of pictures of what was wrong and recommended the fixes. Just an awesome experience with such great spirit, thanks Matthew :-)

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Excellent Service

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Job Locations
for phoenix, az

Chris M.

Chris M. Job Checkin

Reduct redesign and duct sealing and Trane XV18 AC system replacement and AC zoning


Charles B.

Charles B. Job Checkin

Filters 100% plugged Customer said she had same issue last year - ended up flooding kids room Existing openings are 30x10 & approx 10x10 Filters get dirty very fast After defrost and removal of filters Pressures, temps and SC all good


Nixa G.

Nixa G. Job Checkin

DESCRIPTION Complete a visual inspection of system to check for signs of oil around common leak points This does not include nitrogen pressure test, this is only for a basic leak test using bubbles Non Members: 90 day parts + labor warranty on all repairs Cool home members: 2 year parts + labor warranty on all repairs Complete a visual inspection of system to check for signs of oil around common leak points This does not include nitrogen pressure test, this is only for a basic leak test using bubbles Leak was found at the compressor. System is in need of a new compressor plus recharge refrigerant lost.


Charles B.

Charles B. Job Checkin

I located both dampers and added insulation barriers to them. I removed tape and verified good opening and closing operations on both dampers.


Nixa G.

Nixa G. Job Checkin

DESCRIPTION Micro-Air FLEX: The most advanced & effective soft starter for all A/C applications 4-part start ramp sequence that is self-optimizing, resulting in the lowest possible start-up current. Start current reduction of up to 75% of a compressor's LRA Reduces blinking of lights when A/C starts at home Improves compressor start up and prolongs life of system UL listed with waterproof enclosure Non Members: 90 day parts + labor warranty on all repairs Cool home members: 2 year parts + labor warranty on all repairs Platinum Cool Home Membership - 1 System Includes two maintenance visits per year Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $1,500) 10% Discount on any repair work needed $200 Discount on Home Performance upgrades https://www.idealairaz.com/fl


Matthew B.

Matthew B. Job Checkin

DESCRIPTION Preferred Cool Home Membership - 1 System Includes two maintenance visits per year for 1 system Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) 100% of your protection plan goes toward your future system replacement (capped at $1,000) https://www.idealairaz.com/flipbook/cool-home/?page=1


Camari D.

Camari D. Job Checkin

Blow Cellulose to R49 level, removal all old metal ducting, removal misaligned fiberglass batts


Chris M.

Chris M. Job Checkin

Thermostat


Chris M.

Chris M. Job Checkin

Air balance


Matthew B.

Matthew B. Job Checkin

The unit was showing an undercharged and indoor coil was dirty. I cleaned the coil and charge the unit back to factory specifications. The units operating properly at this time.


Charles B.

Charles B. Job Checkin

Trane XL15C 2 stage unit with digital programmable thermostat Wi Fi. Keep existing roof curb.


Camari D.

Camari D. Job Checkin

Duct sealing and insulation in Phoenix


Charles B.

Charles B. Job Checkin

Upon arrival Started system Checked system Unable to replicate any abnormal sounds Did find following Indoor coil dirty Drain dirty Condenser coil dirty Start amps too high Clean evap coil Clean condenser coil Flush drain line Start assist kit Maintenance membership **Waived drain flush and condenser cleaning with membership


Matthew B.

Matthew B. Job Checkin

The compressor wouldn’t start without a starting kit. I installed an advanced true soft and inrush and performed the membership maintenance in cooling. The unit is now operating properly. DESCRIPTION Platinum Cool Home Membership - 1 System Includes two maintenance visits per year Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $1,500) 10% Discount on any repair work needed $200 Discount on Home Performance upgrades https://www.idealairaz.com/flipbook/cool-home/?page=1


Charles B.

Charles B. Job Checkin

I tested equipment and found indoor eev not throttling refrigerant pressures properly. Longer run times will cause system to lockout on lps. Indoor eev stepper motor will need to be replaced in order to continue testing. I inspected possible location for the addition of indoor bathroom fan.


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