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Eric came and got the job done and cleaned up after themselves. We are pleased with the service. Thanks, Nellie Varvel and Clarence Varvel
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Chris Martinez put 110 percent effort into figuring out my intermittent heat pump problem and fixing it as cost-effectively as possible. He was terrific! On another note, I really appreciate Ideal's constant communication about appointments and technician arrival times. Thank you for valuing my time, Ideal.
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Matthew was ontime, tidy, personable, and thorough. we've been consistently pleased with Ideal's service through the years.
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The team was great and finished in 1 day instead of 2 as scheduled.
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A couple of months ago Ideal replaced my insulation, and air sealed my attic. Yesterday they were back to install an ERV (Energy Recovery Ventilation) system. Everything Idea does is best in class. They went above and beyond to help me get the HOA Architectural Request approved, quickly scheduled the installation once the project was approved, and everyone on the work crew was absolutely delightful. Big recommend for Ideal from me.
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Ideal is, well, idea. Seriously. The response to my original RFQ was fast, as was scheduling. The technician was right on time and really cool about explaining everything to me so I understood my options (he provided Good, Better, Best). All around great experience. Highly recommend.
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Performed a membership visit and heating. The furnace has a bad flame sensor and a bad capacitor for the blower. Picking up the sensor and returning today to install the sensor and capacitor.
Performed the membership visit in heating. The unit still has a noisy outdoor fan motor but is operating within an amp range and is spinning freely by hand. The homeowner is going to wait until the motor fails for replacement. I left proposals for the motor. Platinum Cool Home Membership Visit: Clean & rinse outdoor coil Apply UV protectant to outdoor unit (if plastic) Inspect condensate drain line System temperature split Test indoor & outdoor capacitors Check compressor & fan motors Inspect control boards Check electrical connections Inspect fan blade system Check system static pressure Clean or replace filters Inspect duct connections & insulation levels
Replaced ignition board, and added foam padding along the fan shroud guard. Guard was causing a rattle.
Performed inspection in heating. No issues found at this time.
Performed inspection in heating, rinsed outdoor coils. No issues found at this time.
I switched the unit into a test mode at the thermostat. Repeatedly switch the unit on and off to replicate the noise that the homeowners are hearing. The unit is not cooperating and making the noise at this time. I believe the noise is a failing indoor blower motor which can intermittently do this, it begins to fail. I advise the homeowner to try to record the noise with their phone to verify the exact issue.
- May qualify for promotions, 0% for up to 60 months or low payment plans - Discount available for check payment *CLICK "VIEW MORE" on each line item to view included improvements
DESCRIPTION Platinum Cool Home Membership Renewal - 1 System Includes two maintenance visits per year for 1 system Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $1,500) 10% Discount on any HVAC repair work needed $200 Discount on Home Performance upgrades
Performed both heating and cooling inspection on one unit. No issues found at this time.
