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Eric came and got the job done and cleaned up after themselves. We are pleased with the service. Thanks, Nellie Varvel and Clarence Varvel
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Chris Martinez put 110 percent effort into figuring out my intermittent heat pump problem and fixing it as cost-effectively as possible. He was terrific! On another note, I really appreciate Ideal's constant communication about appointments and technician arrival times. Thank you for valuing my time, Ideal.
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Matthew was ontime, tidy, personable, and thorough. we've been consistently pleased with Ideal's service through the years.
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The team was great and finished in 1 day instead of 2 as scheduled.
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A couple of months ago Ideal replaced my insulation, and air sealed my attic. Yesterday they were back to install an ERV (Energy Recovery Ventilation) system. Everything Idea does is best in class. They went above and beyond to help me get the HOA Architectural Request approved, quickly scheduled the installation once the project was approved, and everyone on the work crew was absolutely delightful. Big recommend for Ideal from me.
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Ideal is, well, idea. Seriously. The response to my original RFQ was fast, as was scheduling. The technician was right on time and really cool about explaining everything to me so I understood my options (he provided Good, Better, Best). All around great experience. Highly recommend.
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DESCRIPTION Preferred Cool Home Membership Renewal- 1 System Includes two maintenance visits per year for 1 system Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) 100% of your protection plan goes toward your future system replacement (capped at $1,000) https://www.idealairaz.com/flipbook/cool-home/?page=1
Found tripped breaker at main panel. With further inspection found the hard start inoperable. System is in need of a new kit. Bypassed kit to get unit to function. Landlord will hold of on any repairs at this time. System is cooling at departure.
18 months 0% o.a.c. *CLICK "VIEW MORE" on each line item to view included improvements
Clear Condensate Drain Line Inspect and clear PVC drain line May require cutting existing line and installing coupler Test drain line with water to ensure proper drainage Non Members: 90 day parts + labor warranty on all repairs Cool home members: 2 year parts + labor warranty on all repairs Also replaced board for recall. Tested equipment in both stages for both heating and cooling. System operated properly with demand.
Reset Electrical Device & Verify Operation Reset breaker, thermostat or other electrical device Verify system operation and determine root cause of issue If intermittent issue collect data on possible causes and document Non Members: 90 day parts + labor warranty on all repairs Cool home members: 2 year parts + labor warranty on all repairs System cooling at departure.
Performed cooling inspection. No issues found at this time. Replaced supplied filter. Proposal for ecobee thermostat attached.
Returned and replaced warranty blower motor on the west unit. The unit is operating properly at this time.
Blower motor is faulty. I did observe it running and shutting off by itself. Need to return with blower motor.
- $2,000 IRA Federal Tax Credit System meets qualifications - Individual qualifications vary - May qualify for promotions, 0% for up to 60 months or low payment plans *CLICK "VIEW MORE" on each line item to view included improvements
