Overall Experience
Quality
Price
Convenience
Performed a platinum membership visit on two systems. The units are operating to factory specifications. I added a condensate safety switch to the main house unit. Platinum Cool Home Membership Renewal - 2 Systems Includes two maintenance visits per year for 2 systems Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) 100% of your protection plan goes toward your future system replacement (capped at $1,000) 10% Discount on any HVAC repair work needed $200 Discount on Home Performance upgrades
Performed a check and heating on both systems and check the electrical components at the condensers. The units are operating properly.
Found the upstairs unit, primary and secondary pan are rusted through along with the cabinet. I found the indoor coil rusty and on the outdoor coils they are corroded from previous homeowners dogs urinating. The units are 2006 and recommended replacing the systems.
Found draft inducer is failing and ordered warranty part
Garage insulation to R-49 - exceeds code minimum. **QUALIFIES FOR 30% TAX CREDIT IRA 25C***
Performed cooler home membership, inspection, in cooling. I found the unit displaying a slight under charge. I did not find any signs of leaking on the system. I charge the unit back to factory specifications. The unit is operating properly.
Performed cooling check on the mini split system. Inquired about the main house system and the homeowner is under contract for tuneups with the main system.
The homeowner had found the issue. The nest thermostat sensed that they were away and switched to an away, setting on the thermostat. His default settings on their away is to turn the cooling off. when a homeowner checked the thermostat, it sensed he was home and switch the unit back to cooling. I verified operations and the unit is operating properly at this time.
The unit was shut off upon arrival. I tested the cap and the cap tested bad for the compressor but good for the outdoor fan motor. The homeowner had found the compressor was running and outdoor fan motor was not operating. I removed the compressor from the circuit and tested the outdoor fan motor while I replaced the burnt contactor and dual capacitor. The outdoor fan motor Began to overheat and will shut down on thermal overload. I replaced the 835 fan motor and added an advanced inrush kit. The unit is operating properly.
Inspected both systems checked pressures and temperatures splits as well as indoor unit operations. Also inspected condensation drain line and pumps found SW2 switch turned on for west side system which changes refrigerant evaporation temperature. We turned SW2 off for master system and advised homeowners to set all indoor heads to 70° and fan speed 2.
Performed tuneup on to carrier split systems, systems, running within manufacture specifications. I found the starting amps on both units to be high or maxed out according to the information on the side of the unit. Customer mentioned she had allergies and some issues with respiratory so I recommended to Remy halos and set up a energy audit express to see if we can improve the home. She wanted to increase the humidity because it’s a bit dry out here considering where she moved from. Units are running at departure with a 2022 temperature differential.