Ideal Energy had an amazing team from start to finish. Very thorough quoting process with detailed analysis of the home; multiple options all appropriately sized for the needs of the home, and excellent communication and installation. I had 3 other companies quote and the 2nd best was a distant 2nd.
Overall Experience
Quality
Price
Convenience
70 MFD 330/440V Run Capacitor ∙Includes new run capacitor with professional installation ∙Inspect wires & spade connectors for overheating & replace as needed ∙Properly secure capacitor to unit inside cabinet ∙Non Members: 90 day parts + labor warranty on all repairs ∙Cool home members: 2 year parts + labor warranty on all repairs Azure Outdoor Fan Motor - High Efficiency Option Includes new outdoor fan motor with professional installation Inspect wires & spade connectors for overheating & replace as needed Properly secure fan motor and ensure proper rotation & fan blade balance Non Members: 90 day parts + labor warranty on all repairs Cool home members: 2 year parts + labor warranty on all repairs
Bearings on the outdoor fan motor are bad. Loud screeching like sound coming from the motor. Also bad dual run capacitor. Homeowner attempted to get approval from home warranty while on site but had no luck. She will reach out us once approval has been confirmed.
The thermostat was not getting power from the unit. I checked and found the control wiring was not put in the proper box and had pinched a short and blown the three amp fuse. I move the wires up into the proper area and replace the fuse and verified operations. There was excessive rust in the secondary pan so I tested the condensate primary pan with a full gallon of water in the pan drained completely. The homeowner signed onto, a membership plan
Returned and replaced the indoor blower motor and the unit is operating properly at this time producing a 20° temperature split
The blower motor had gone bad. Need to order blower motor and return and replace it.
Clean blower housing (seal hole in cabinet) Condenser fan motor Contactor Membership **to include compressor replacement will meet/exceed system replacement costs
Arrived to home Set thermostat to cool Checked system Found factory hole in blower cabinet never sealed Temp split on the lower end Pressures ok Windings on compressor show signs of failing Contactor burnt and pitted Condenser fan motor bad bearings/over amping Fan motor failed while on site Turned system off to prevent more damage Due to age and deterioration highly recommend replacement
Arrived to home Tested all 6 systems Found clean effects failing in casita and game room Found condenser motor failing in game room Cleaned all condensers Cleared all drains Tested all thermostats
- $1,000 APS rebate check (Ask Efficiency & Comfort Advisor for details) - IRA Federal Tax Credit on insulation projects - Individual qualifications vary - May qualify for promotions, 0% for up to 60 months or low payment plans - Discount available for check payment *CLICK "VIEW MORE" on each line item to view included improvements
Recommended replacement of existing zoning 08/12/25 Reinsulated section of lineset on exterior. I put system in dry mode, and verified good moisture removal. System is draining as it should.
System is found with no Freon. Multiple leaks detected, one is at the core calve and the other on the copper pipe. Pipe rubbed against the compressors plug cap. I tested the compressor and it has open windings. System is need of a new compressor, braze repair, and contains r22 Freon. Spoke to homeowner over repairs and advised that for the age of the system new equipment install is also an option. System is down at departure.
The unit had a bad outdoor fan motor. This caused the compressor to overheat and damage the capacitor. I replaced the 825 outdoor fan motor and 70 capacitor. The unit is operating properly at this time. DESCRIPTION Platinum Cool Home Membership - 1 System Includes two maintenance visits per year Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $1,500) 10% Discount on any repair work needed $200 Discount on Home Performance upgrades https://www.idealairaz.com/flipbook/cool-home/?page=1
